Market Research Logo

Ghana - Telecoms, Mobile and Broadband


Ghana - Telecoms, Mobile and Broadband


Government invests in Eastern and Western Corridor fibre infrastructure

Ghana’s telecom sector has benefited from it having been one of the first on the continent to be liberalised and deregulated. The privatisation of Ghana Telecom in 1996 was the catalyst for an extraordinary growth in market competition across the mobile, internet and fixed-line sectors. The company has been part of the Vodafone Group since 2008. Other international players which have invested in Ghana’s telecom market include Bharti Airtel, MTN and Millicom, all three of which are significant regional players.

The landing of two international submarine fibre optic cables in 2012 and 2013 has significantly increased international bandwidth, leading to significant activity in the broadband sector. In addition, the government’s investment in its Eastern and Western Corridor fibre project has linked businesses and anchor tenants including government offices as well as a number of Community Information Centres, built to help push ICT into rural communities.

Since launching the first cellular mobile network in sub-Saharan Africa in 1992, Ghana has developed one of the continent’s most vibrant mobile markets, with six competing operators including regional heavyweights. While growth in the voice market has slowed with higher penetration, there is enormous potential in coming years for mobile data and mobile broadband. Operators are capitalising on consumer demand for services by upgrading existing 3G infrastructure with LTE.

Key developments:

Regulator prepares to licence up to three MVNOs;
Government removes 20% tax on smartphone imports;
Surfline Communications expands LTE services;
Eastern Corridor project completed, work starts on Western Corridor;
Government plans launch of the Ghanasat 1 satellite in 2020;
Ghana Information Communication Technology Council set up to guide the ICT sector;
Microsoft and SpectraLink Wireless trial white spaces broadband;
Report includes regulator’s market data to December 2014;
Operators’ data to Q4 2014;
Recent market developments.

Companies mentioned in this report:

MTN Ghana; Vodafone Ghana (Ghana Telecom; OneTouch); Millicom Ghana (Tigo); Expresso Telecom (Sudatel, Kasapa); Globacom (Glo Mobile); Bharti Airtel (Zain/Celtel, Westel); Thuraya, Network Computer Systems (NCS); InternetGhana; Africa Online; Busy Internet; Linkserve; IDN; Infinite Stream Ghana; Electricity Corporation of Ghana (ECG); Cactel Communications; Main One; O3b Networks; VoltaCom; Internet Solutions; Phase3 Telecom, Telkom Malaysia; Telenor; Capital Telecom; Suburban Telecom.


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics - 2014 (e)
    • Table Fixed-line network statistics - 2014
    • Table Internet provider statistics - 2014
    • Table Internet, broadband and social media user statistics - 2014 (e)
    • Table Mobile statistics - 2014
    • Table National telecommunications authority
  • TELECOMMUNICATIONS MARKET
    • OVERVIEW OF GHANA'S TELECOM MARKET
      • Table Fixed-line and mobile services revenue - 2010 - 2012
  • REGULATORY ENVIRONMENT
    • REGULATORY AUTHORITY
      • National Communications Authority (NCA)
    • WEST AFRICAN COMMON REGULATORY FRAMEWORK 2005
    • NEW COMPETITION FRAMEWORK 2006
    • ELECTRONIC COMMUNICATIONS ACT
    • ELECTRONIC TRANSACTION ACT
    • UNIVERSAL SERVICE
    • GHANA INVESTMENT FUND FOR TELECOMMUNICATIONS (GIFTEL)
      • The eCARE project
    • TELECOM SECTOR LIBERALISATION
    • VOICE OVER INTERNET PROTOCOL (VOIP)
    • FIXED-LINE LICENCE CONDITIONS
  • FIXED NETWORK MARKET
    • FIXED-LINE STATISTICS
      • Table Historic - Fixed lines in service and teledensity - 1999 - 2004
      • Table Fixed lines in service and teledensity - 2005 - 2015
    • FIXED NETWORK OPERATORS
      • Ghana Telecom (Vodafone)
        • Table Fixed-line subscribers by operator - 2011 - 2014
      • Bharti Airtel (Zain, Westel)
      • Capital Telecom Ltd (defunct)
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • PUBLIC PAYPHONES
    • FIBRE BACKBONE INFRASTRUCTURE
    • INTERNATIONAL INFRASTRUCTURE
      • Table International bandwidth - 2001 - 2013
    • SUBMARINE FIBRE OPTIC CABLES
    • SAT-3/WASC SUBMARINE FIBRE
      • Glo-1
      • Main One
      • WACS
      • ACE
    • SATELLITE SERVICES
  • INTERNET MARKET
    • OVERVIEW
    • EHEALTH
      • Internet statistics
        • Table Internet users and penetration rate - 2000 - 2015
        • Table Fixed-line internet subscribers - 2005 - 2015
    • FACEBOOK AND LINKEDIN
    • PC PENETRATION, AFFORDABLE COMPUTER PROGRAMS
    • PUBLIC INTERNET ACCESS VENUES (PAVS)
      • Shared access centres
      • Mobile Telecentre To-Go
    • DIAL-UP
      • Table Dial-up internet subscribers - 2005 - 2010
    • ISP MARKET
      • Major ISPs
      • Ghana Internet Service Providers Association (GISPA)
      • Ghana Internet Exchange Point (GIX)
  • BROADBAND MARKET
    • OVERVIEW
    • BROADBAND STATISTICS
      • Table Fixed-line broadband subscribers - 2005 - 2015
    • ADSL
      • Table DSL subscribers - 2005 - 2014
      • Table Ghana Telecom broadband subscribers - 2013 - 2014
    • WIRELESS BROADBAND
      • iBurst
      • WiMAX
      • WiFi
      • EV-DO
    • POWERLINE COMMUNICATION (PLC)
    • INTERNET VIA SATELLITE
    • MOBILE BROADBAND
      • Table Mobile data subscribers by operator - 2013 - 2014
      • Table Mobile broadband subscribers and penetration - 2009 - 2015
    • O3B
    • DOMESTIC BACKBONE NETWORK INFRASTRUCTURE
      • Ghana National Public Data Network (DataNet)
      • GT FastNet
      • VoltaCom
      • Internet Solutions (IS)
      • Phase3 Telecom
      • Electronic Data Interchange
      • VSAT networks
  • DIGITAL MEDIA
    • CONVERGENCE
      • VoIP telephony
      • Broadband TV (IPTV)
      • E-commerce
      • E-government, e-Ghana project
      • E-learning
  • MOBILE COMMUNICATIONS
    • OVERVIEW OF GHANA'S MOBILE MARKET
    • MOBILE STATISTICS
      • General statistics
        • Table Historic - Mobile subscribers and penetration rate - 1999 - 2004
        • Table Mobile subscribers and penetration rate - 2005 - 2015
        • Table Overview of mobile network launch dates
      • Mobile voice
        • Table Mobile voice subscribers by operator - 2011 - 2014
        • Table Mobile voice subscriber market share by operator - 2011 - 2014
      • Mobile broadband/data
      • Forecasts
        • Table Forecast mobile subscribers - 2014; 2017
    • REGULATORY ISSUES
      • Licensing
      • Spectrum
      • Roaming
      • Mobile Termination Rates (MTRs)
      • Mobile Number Portability (MNP)
        • Table Cumulative mobile number portings - 2011 - 2015
      • Network sharing
      • Tariffs
      • Taxation
      • Registration of subscriber details
      • Billing
    • MOBILE INFRASTRUCTURE
      • Analogue networks
      • Digital networks
      • Other infrastructure developments
    • SATELLITE MOBILE
    • MAJOR MOBILE OPERATORS
      • Vodafone (Ghana Telecom, OneTouch)
        • Table Vodafone Ghana subscribers - 2008 - 2014
      • MTN Ghana (formerly ScanCom, Spacefon Areeba)
        • Table MTN Ghana financial data - 2011 - 2014
        • Table MTN Ghana mobile subscribers - 2012 - 2014
        • Table MTN Ghana ARPU - 2002 - 2014
      • Tigo (Millicom Ghana, Mobitel)
        • Table Tigo Ghana mobile subscribers - 2013 - 2014
      • Expresso
        • Table Espresso Ghana mobile subscribers - 2013 - 2014
      • Bharti Airtel (Zain/Celtel, Westel)
        • Table Espresso Ghana mobile subscribers - 2013 - 2014
      • Glo Mobile
        • Table Glo Mobile subscribers - 2013 - 2014
      • Mobile Virtual Network Operators (MVNOs)
    • MOBILE CONTENT AND APPLICATIONS
      • m-banking
      • Mobile TV
      • M-health
    • MOBILE HANDSETS

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report