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France - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses


Attention: There is an updated edition available for this report.

France - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Strong broadband network supporting rise in videostreaming in France

France has the third largest telecoms market in Europe and in Orange it hosts one of the world’s major telcos, with interests in markets across Europe, the Middle East and Africa. The company recently embarked on its five-year ‘Essentials 2020’ program focussed on emerging markets as well as on investments in super-fast broadband and LTE infrastructure within its European footprint.

Despite market liberalisation, the company still dominates all telecom sectors in France, though increasing competition from a number of major players (notably Numéricable-SFR and Iliad) has gradually eroded this lead, prompting it to respond with a range of innovative offers and wide-ranging strategies to meet future customer needs.

Growth in the broadband sector in recent years has been bolstered by demand for high bandwidth applications, considerable investment in fibre infrastructure among telcos and regional governments, and a pro-competitive regulator which has promoted access to Orange’s DSL network for new entrants through local loop unbundling. Recent legislation has secured similar access for fibre infrastructure. DSL still dominates the broadband market in terms of access lines, though fibre deployments have grown substantially in recent years and will continue to do so into 2016, slowly eroding the DSL customer base.

The French mobile phone market has benefited from consistently high investment by MNOs in recent years as they deploy new technologies and secure additional spectrum in a bid to keep pace with customer demand for mobile broadband services. Fierce competition has caused mobile services revenue to fall steadily, to just above €14 billion in 2015. This pressure has encouraged operators to look to convergence and bundled services, and so expand their offerings beyond mobile voice and data.

France also has one of the more developed markets for digital media and media convergence. This is largely the result of an excellent multi-platform broadband infrastructure which has supported a range of videostreaming services (IPTV and SVoD). A greater proportion of broadband subscribers are adopting bundled offers. Triple-play remains the preferred bundle for most customers though quad-play is the fastest growing combination. The success of this market largely rests on competition which has brought the cost of most bundles to below €30 per month.

This report introduces the key aspects of France’s telecom market, providing statistics on the country’s fixed network, and analyses of operator strategies in coming years. It also reviews the key regulatory issues including the status of number portability, wholesaling and carrier preselection. The report in addition covers the multi-play and digital media sectors, including services such as videostreaming and developments in digital, cable and satellite TV. It also examines the latest regulatory measures relating to digital convergence and applications. The mobile voice and data markets are covered, with assessments on recent developments related to spectrum licensing and regulatory issues. The report profiles the major players and MVNOs, providing statistics on their operating and financial performance as well as their strategies for coming years. The fixed-line and wireless broadband markets are also covered, focussing on fibre, cable and DSL infrastructure.

Key developments:

Regulator consults on revised guidelines for mobile network sharing;
RED Technologies pilots Licensed Shared Access using 2.3GHz spectrum;
Digital Republic bill to provide the telecom regulator with authority to oversee net neutrality and open internet access;
Bouygues Telecom sets up Objenious subsidiary dedicated to the Internet of Things;
Bouygues Telecom and Orange enter acquisition talks;
Videostreaming viewing shows 11.5% increase in 2015;
Netflix signs up some 900,000 subscribers by end-2015;
Vivendi acquires 80% stake in Dailymotion from Orange;
Orange sets out five-year Essentials 2020 strategy;
Telecom sector investment recovers from 2009 downturn;
Numéricable-SFR launches an 800Mb/s FttP service;
Report update includes the regulator’s market data updates to Q4 2015, operator data to Q4 2015, recent market developments.

Companies mentioned in this report:

Orange, Iliad, SFR, Numéricable, Bouygues Telecom, Orange, SFR, Free Mobile, Bouygues Telecom, Virgin Mobile, Omea Telecom, Vivendi, TPS, AB Group, TNTSat, Canal+.


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics - 2015 (e)
    • Table Telecom revenue and investment statistics - 2014
    • Table Telephone network statistics - 2015 (e)
    • Table Internet user statistics - 2015 (e)
    • Table Broadband statistics - 2015 (e)
    • Table Mobile statistics - 2015
    • Table National telecommunications authorities
    • COUNTRY OVERVIEW
  • TELECOMMUNICATIONS MARKET
    • MARKET ANALYSIS
      • Table Telecom service investment - 2002 - 2014
      • Table End-user traffic volume in minutes by sector - 2002 - 2015
      • Table End-user traffic growth by sector - 2002 - 2015
      • Table Proportion of telecom revenue by sector - 2009 - 2015
      • Table End-user telecom market value by sector - 2003 - 2015
      • Table End-user telecom market value annual change - 2003 - 2015
      • Table End-user monthly bill by service - 2010 - 2015
      • Table Fixed lines subscriptions by type - 2003 - 2015
  • REGULATORY ENVIRONMENT
    • HISTORY
      • EU regulatory framework
      • Revised NFR
    • NATIONAL LEGAL FRAMEWORK
    • FRANCE NUMERIQUE 2012
    • REGULATORY AUTHORITY
      • Communications and Postal Regulatory Authority (ARCEP)
    • TELECOM SECTOR LIBERALISATION IN FRANCE
      • Privatisation of France Telecom
      • Interconnect
        • Table Fixed-call termination charges - 2008 - 2013
        • Table Interconnect revenue - 2007 - 2014
        • Table Interconnect traffic - 2007 - 2014
      • Access
        • Table Unbundled and bitstream lines - 2009 - 2014
      • Number Portability (NP)
        • Table Fixed numbers ported annually - 2005 - 2015
      • Carrier PreSelection (CPS)
        • Table Indirect connections - 2006 - 2015
        • Table Annual change in carrier preselection usage - 2002 - 2014
  • FIXED NETWORK OPERATORS
    • MARKET OVERVIEW
    • ORANGE (FRANCE TELECOM)
      • Table Orange customers by sector (France) - 2006 - 2015
      • Table Orange retail voice lines - 2007 - 2015
      • Table Orange Group financial data by sector - 2008 - 2015
      • Table Orange (domestic) financial data - 2007 - 2015
      • Table Orange (domestic) telecom capex - 2008 - 2015
      • Table Orange retail and wholesale lines - 2006 - 2015
      • Difficulties ahead
      • International strategies
      • 2015 Action Plan
      • Essentials 2020
      • Rebranding
    • NUMÉRICABLE-SFR
      • Table Numéricable-SFR subscribers - 2006 - 2015
      • Table Numéricable-SFR financial data - 2005 - 2015
      • Table Numéricable-SFR telecom capex - 2008 - 2015
      • Acquisitions
      • Numéricable merger with SFR
    • FREE (ILIAD)
      • Table Free revenue by segment - 2006 - 2015
      • Table Free telecom capex - 2007 - 2014
      • Table Free DSL, LLU subscribers - 2005 - 2014
      • Table Free subscribers by sector - 2011 - 2015
    • BOUYGUES TELECOM
      • Table Bouygues Telecom subscribers by sector - 2005- 2015
      • Table Bouygues Telecom financial data - 2005 - 2015
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • NATIONAL TELECOM NETWORK
      • Table Fixed-lines in service - 2011 - 2016
      • Table Proportion of fixed lines by technology - 2004 - 2015
    • NEXT GENERATION NETWORKS (NGNS)
    • INTERNATIONAL INFRASTRUCTURE
      • Submarine cable networks
      • Satellite networks
      • Wholesaling
        • Table France Telecom wholesale broadband lines - 2005 - 2015
      • Cloud services
    • SMART INFRASTRUCTURE
      • Internet of Things (IoT)
      • Smart Cities
  • BROADBAND MARKET
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
        • Table Internet access and device ownership by platform - 1997 - 2015
      • Broadband statistics
        • Table Internet revenue by access type - 1998 - 2014
        • Table Dial-up internet subscribers - 2005 - 2016
        • Table Dial-up internet traffic - 2005 - 2014
        • Table Broadband subscribers by type and penetration - 2000 - 2015
        • Table Superfast broadband eligible premises - 2000 - 2015
        • Table Superfast broadband connections - 2014 - 2015
        • Table Broadband penetration - 2000 - 2016
        • Table Broadband penetration by technology - 2007 - 2014
        • Table Historic - Internet users and penetration rate - 1995 - 2004
        • Table Internet users and penetration rate - 2005 - 2015
        • Table Historic - Percentage of households with internet access - 1997 - 2004
        • Table Percentage of households with internet access - 2005 - 2015
      • Forecasts - broadband subscribers - 2016; 2018; 2021
        • Table Forecast broadband subscribers -- 2016; 2018; 2021
      • Regulatory issues
        • Table Unbundled and bitstream lines - 2009 - 2015
    • HYBRID FIBRE COAX (HFC) NETWORKS
      • Table Cable modem subscribers - 2000 - 2015
      • Table Cable modem premises passed by data speed - 2000 - 2015
      • Cable network agreements
      • Cable consolidation
      • Numéricable
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table DSL subscribers - 2000 - 2015
      • Orange
        • Table Orange DSL subscribers - 2005 - 2015
      • Free (Iliad)
        • Table Free revenue by business line - 2006 - 2015
        • Table Free broadband subscribers - 2005 - 2015
        • Table Free proportion unbundled subscribers - 2005 - 2014
      • SFR
        • Table Historic - SFR broadband subscribers - 2004 - 2012
        • Table Numéricable-SFR broadband subscribers - 2013 - 2015
        • Table SFR broadband homes passed - 2009 - 2015
        • Table SFR revenue - 2005 - 2015
        • Table SFR annualised ARPU by broadband service - 2013 - 2015
      • Bouygues Telecom
        • Table Bouygues Telecom broadband subscribers - 2010- 2015
      • ADSL2+
      • READSL2
      • Very High Data Rate Digital Subscriber Line (VDSL)
        • Table VDSL premises passed (30Mb/s) - 2013 - 2015
      • Symmetric Digital Subscriber Lines (SDSL)
      • Vectored DSL
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Introduction
      • Legislation
      • Government measures
      • Government support to 2025
      • Regional support
      • Statistics
        • Table High-speed broadband lines, by data rate - 2008 - 2015
        • Table FttP equipped and passed buildings - 2008 - 2015
        • Table FttP subscribers - 2013 - 2015
      • Orange
        • Table Orange fibre subscribers - 2006 - 2015
      • Iliad (Free)
      • Numéricable-SFR
      • Bouygues Telecom
      • British Telecom (BT)
      • Municipal projects
      • Pau
      • Other municipal projects
      • Fibre network sharing
        • Table Orange network used for through network sharing - 2010 - 2015
        • Table FttP premises connected through network sharing - 2010 - 2015
    • OTHER FIXED BROADBAND SERVICES
      • Broadband Powerline (BPL)
      • Fixed wireless (Wi-Fi and WiMAX)
      • Wireless Local Loop (WLL)
      • WiMAX
      • Regulator's WiMAX assessment - 2011
      • WLAN/Wi-Fi
        • Table Orange satellite broadband subscribers - 2008 - 2015
      • Broadband Powerline (BPL)
  • DIGITAL MEDIA
    • INTRODUCTION
    • KEY DIGITAL MEDIA PLAYERS
      • Orange
      • Canal+
      • Iliad (Free)
      • Bouygues Telecom
      • Numéricable-SFR
      • Other operators
    • VIDEOSTREAMING
      • Table IPTV subscribers, proportion of DSL base - 2004 - 2015
      • Orange
        • Table Orange IPTV/satellite subscribers - 2005 - 2015
      • SFR
      • Free
        • Table Free broadband subscribers - 2005 - 2015
      • Bouygues Telecom
      • Other players
    • VOIP
      • Table VoIP lines and traffic in minutes - 2004 - 2015
      • Table VoIP traffic as proportion to all traffic - 2004 - 2015
      • Table Orange VoIP and Livebox subscribers - 2005 - 2015
    • OTHER DIGITAL MEDIA SERVICES
      • Introduction
      • Interactive TV (iTV)
      • Cable TV (CATV)
      • Cable consolidation
    • SATELLITE-BASED DIGITAL PAY TV DEVELOPMENTS
      • Table Proportion of TV reception by platform -2009 - 2014
      • Canal+
        • Table Canal+ Group revenue - 2005 - 2015
        • Table Canal + subscribers - 2006 - 2015
      • TPS
      • GlobeCast
      • Orange
      • AB Group
      • TNTSat
      • SFR
      • PVRs
    • DIGITAL TERRESTRIAL TV (DTTV)
      • Introduction
      • Regulatory framework
      • Digital switchover
      • Digital dividend
      • DTTV launched
  • MOBILE COMMUNICATIONS
    • MARKET ANALYSIS
      • Table Mobile sector investment - 2007 - 2016
    • MOBILE STATISTICS
      • General statistics
        • Table Mobile services revenue - 1998 - 2016
        • Table Average monthly bill, ARPU - 2015
        • Table Historic - Mobile subscribers (national, old format incl. M2M) and penetration rate - 1999 – 2004
        • Table Mobile subscribers (national, old format incl. M2M) and penetration rate - 2005 – 2014
        • Table Mobile subscribers (national) and penetration rate - 2013 - 2017
        • Table Mobile services traffic in minutes - 1998 - 2016
        • Table Mobile voice traffic in minutes - 2006 - 2015
        • Table Mobile operator market share - 2005 - 2014
        • Table Prepaid and contract subscribers (old format national, incl. M2M) - 2005 - 2014
        • Table Percentage of prepaid versus contract subscribers - 1999 - 2015
        • Table Prepaid and contract subscribers (national, excl. M2M) - 2011 - 2017
      • Mobile voice
      • Mobile data
        • Table Data market revenue - 2002 - 2014
        • Table Data as proportion of mobile service revenue - 2004 - 2015
        • Table Historic - mobile services revenues by sector - 2007 - 2012
        • Table Mobile data traffic (TB) - 2008 - 2016
        • Table Average mobile data traffic per subscriber - 2011 - 2015
        • Table Average mobile data traffic per 3G/LTE subscriber - 2011 - 2015
        • Table SMS traffic volume (national) - 2004 - 2016
        • Table Annual SMS volume (national) - 2003 - 2015
        • Table Annual MMS volume - 2000 - 2015
      • Mobile broadband
        • Table Active mobile broadband subscribers - 2007 - 2016
        • Table Dedicated mobile broadband subscribers - 2007 - 2016
      • Forecasts - mobile subscribers - 2016; 2018; 2021
        • Table Forecast - mobile subscribers - 2016; 2018; 2021
    • REGULATORY ISSUES
      • Spectrum regulations and spectrum auctions
        • Table 3G licensees
      • 900MHz
      • 1800MHz
      • 2.3GHz shared spectrum
      • 2.6GHz
        • Table 2.6GHz spectrum results - Sep 2011
      • Network sharing
      • Mobile termination rates (MTR)
        • Table Mobile termination charges - 2005 - 2013
        • Table Mobile interconnection revenue - 2003 - 2014
      • SMS interconnection
      • Roaming
        • Table European roaming charges - 2007 - 2016
        • Table Mobile roaming in revenue and traffic in minutes - 2003 - 2015
        • Table European retail data roaming charges - 2012 - 2014
        • Table European wholesale voice and data roaming charges - 2012 - 2014
      • Mobile Number Portability (MNP)
        • Table Annual mobile numbers ported - 2004 - 2015
      • Fixed-Mobile Convergence (FMC)
    • MOBILE INFRASTRUCTURE
      • Digital networks
        • Table 2G base stations in service by operator - February 2016
      • Third Generation (3G) mobile
        • Table 3G base stations in service by operator - February 2016
        • Table Active 3G subscribers and proportion of total - 2007 - 2015
      • Long-term Evolution (LTE)
        • Table LTE base stations in service by operator - February 2016
        • Table Active LTE subscribers and proportion of total - 2014 - 2015
      • Other infrastructure developments
        • Table Operators GPRS and GPRS/Wi-Fi launch dates
    • MAJOR MOBILE OPERATORS
      • Orange
        • Table Orange mobile subscribers (France) - 2005 - 2015
        • Table Orange blended, contract, prepaid ARPU (Q4) - 2005 - 2015
        • Table Orange mobile consumer revenue - 2005 - 2015
        • Table Orange mobile customer churn - 2003 - 2015
        • Table Orange mobile customer acquisition costs - 2007 - 2015
      • SFR
        • Table SFR mobile annualised ARPU - 2005 - 2015
        • Table SFR revenue - 2004 - 2013
        • Table SFR annualised mobile ARPU - 2005 - 2013
        • Table SFR subscribers - 2006 - 2015
      • Free Mobile
        • Table Free Mobile mobile subscribers - 2012 - 2015
        • Table Free Mobile mobile revenue - 2012 - 2015
      • Bouygues Telecom
        • Table Bouygues Telecom subscribers - 2005 - 2015
        • Table Bouygues Telecom mobile ARPU - 2007 - 2015
        • Table Bouygues Telecom financial data - 2005 - 2015
      • MVNOs
        • Table MNO and MVNO subscribers (metropolitan) - 2005 - 2015
        • Table MVNO market share (metropolitan) - 2005 - 2015
    • MOBILE CONTENT AND APPLICATIONS
      • Location based services
      • Near Field Communication (NFC)
      • Mobile satellite services
    • MACHINE-TO-MACHINE (M2M)
      • Table M2M cards in use - 2011 - 2015
      • Table Average monthly revenue from M2M cards - 2011 - 2015
      • Table Numéricable-SFR M2M cards in use - 2013 - 2015

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