Market Research Logo

France - Telecoms, IP Networks, Digital Media and Forecasts


Attention: There is an updated edition available for this report.

Fibre connections reach 12% of connected premises

BuddeComm’s annual publication, France - Telecoms, IP Networks, Digital Media and Forecasts, provides a comprehensive overview of the trends and developments in the telecommunications and digital media sectors of one of Europe’s largest markets. The report includes the regulator’s market data for 2012, operator data to Q4 2012 and market developments to April 2013.

Economic background

France’s economy continues to be sickened by the ongoing Eurozone crisis, with public finances in a poor position and a high ratio of debt to GDP. The exposure of French banks to Greek debts and the risk to the country’s credit rating prompted the government to introduce a variety of tax measures worth €12 billion for 2011-2012 in a bid to reduce the deficit to 3% of GDP in 2013. Real GDP growth reached only about 0.2% in 2012, and is expected to remain low for 2013.

Telecom market overview

France has one of the largest telecom markets in Europe. Telecom investment has recovered since 2009 as operators commit themselves to upgrading networks and securing mobile spectrum to provide 4G services. The bulk fixed operators’ investments is in networks, particularly in the fibre sector, while mobile operators are upgrading networks to maximise use of newly acquired spectrum. Broadband growth has tapered off in recent quarters in response to high penetration, and while DSL remains the main access platform the fibre sector is the strongest for growth in terms of subscribers and investment, with several players committed to massive roll-outs in coming years, supported by government funding and a sympathetic regulatory regime. Revenue from both mobile and fixed-line services (telephony and fixed-line internet) continues to fall, showing the effects of competition and regulatory measures.

Broadband market

The number of FttH connections has grown rapidly since 2008, though the total remains relatively small compared to the larger number of connected premises. A growing number of households have fibre delivered through network sharing agreements between ISPs and buildings’ management following regulatory decisions on terms and conditions for fibre access. Despite the daunting investment involved, France has become one of the main countries in Europe for fibre deployment. Much of this success has been achieved commercially, though since 2005 both central and municipal governments have been at the forefront in pushing a national fibre strategy.

Key telecom parameters – 2010; 2013
Sector | 2010 | 2013 (e)

Subscribers by sector (million):

Fixed broadband subscribers | 21.1 | 23.8
Mobile phone | 65.0 | 75.7
Fixed-line telephony | 32.9 | 28.9

Penetration by sector:

Fixed broadband | 33.5% | 37.5%
Mobile | 101% | 114%
Fixed-line | 57% | 53%
(Source: BuddeComm)

Market Highlights

Coverage of LTE networks using 800MHz and 2.6GHz spectrum bands has grown rapidly since spectrum auctions in 2010. This has supported a doubling of mobile data traffic during the last two years, growth which is expected to continue in coming years as consumers migrate from PCs to wireless broadband-enabled devices for data.

The number of FttH customers is above 315,000 one million, representing about 12% of connected premises compared to 9% in 2008.

The market share of MVNOs had gained ground steadily before falling back in 2012 in response to operators responding to competition with cheaper plans and pricing through their own low-costs brands.

Revenue from PSTN services continues to fall steadily, and is no longer compensated by revenue. From VoIP services.

This report is essential reading for those needing high level strategic information and objective analysis on the telecom sector in France.

It provides further information on:

Market liberalisation and regulatory issues;
The impact of the global economic crisis;
Telecoms operators – privatisation, acquisitions, new licences;
Mobile data market developments in coming years in light of spectrum auctions and new license awards;
3G developments, regulatory issues and technologies including HSPA and LTE;
Broadband migration to an FttH architecture;
Historical and current subscriber statistics and forecasts;
ARPU statistics and forecasts.

Data in this report is the latest available at the time of preparation and may not be for the current year.


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics - 2012 (e)
    • Table Telecom revenue and investment statistics - 2012
    • Table Telephone network statistics - 2012
    • Table Internet user statistics - 2012
    • Table Broadband statistics - 2013
    • Table Mobile statistics - 2013
    • Table National telecommunications authorities
  • TELECOMMUNICATIONS MARKET
    • OVERVIEW OF FRANCE'S TELECOM MARKET
      • Table Telecom service investment - 2002 - 2012
      • Table End-user traffic volume in minutes by sector - 2002 - 2012
      • Table End-user traffic growth by sector - 2002 - 2012
      • Table Proportion of fixed lines by technology - 2004 - 2012
      • Table Telecom end-user revenue - 2002 - 2013
      • Table Proportion of telecom revenue by sector - 2002 - 2012
      • Table End-user telecom market value by sector - 2003 - 2012
      • Table End-user telecom market value annual change - 2003 - 2012
      • Table Fixed lines subscriptions by type - 2003 - 2012
  • REGULATORY ENVIRONMENT
    • HISTORY
      • EU regulatory framework
      • Revised NFR
    • NATIONAL LEGAL FRAMEWORK
    • FRANCE NUMERIQUE 2012
    • REGULATORY AUTHORITY
      • Communications and Postal Regulatory Authority (ARCEP)
    • TELECOM SECTOR LIBERALISATION IN FRANCE
      • Privatisation of France Telecom
      • Interconnect
        • Table Fixed-call termination charges - 2008 - 2013
        • Table Interconnect revenue - 2007 - 2012
        • Table Interconnect volume - 2007 - 2012
      • Access
        • Table Access lines, LLU and bitstream (regulator data) - 2008 - 2012
      • Number portability (NP)
        • Table Fixed numbers ported annually - 2006 - 2012
      • Carrier PreSelection (CPS)
        • Table Indirect connections - 2005 - 2012
        • Table Annual change in carrier preselection usage - 2002 - 2012
  • FIXED NETWORK MARKET
    • MARKET OVERVIEW
    • FIXED-LINE STATISTICS
      • Table Fixed-line revenue (outbound) - 2004 - 2012
      • Table Fixed-lines in service - 2011 - 2012
    • FRANCE TELECOM
      • Table France Telecom customers by sector (France) - 2006 - 2012
      • Table France Telecom PSTN lines - 2007 - 2012
      • Performance in 2012
        • Table France Telecom Group financial data by sector - 2008 - 2012
        • Table France Telecom (domestic) financial data - 2007 - 2012
        • Table France Telecom (domestic) telecom capex - 2008 - 2012
        • Table France Telecom retail and wholesale lines - 2006 - 2012
      • Difficulties ahead
      • International strategies
      • 2015 Action Plan
      • Rebranding
    • SFR
      • Table SFR subscribers - 2006 - 2012
      • Table SFR financial data - 2005 - 2012
      • Table SFR telecom capex - 2008 - 2012
      • Acquisition of neuf Cegetel
        • Table neuf Cegetel financial data (historic) - 2006 - 2007
        • Table neuf Cegetel subscribers (historic) - 2006 - 2008
      • Buyout of Vodafone
    • FREE (ILIAD)
      • Table Free financial data and annual change - 2006 - 2012
      • Table Free DSL, LLU subscribers - 2005 - 2012
      • Table Free telecom capex - 2007 - 2012
    • BOUYGUES TELECOM
      • Table Bouygues Telecom subscribers by sector - 2010- 2011
      • Table Bouygues Telecom financial data - 2005 - 2012
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • NATIONAL TELECOM NETWORK
    • NEXT GENERATION NETWORKS (NGNS)
    • INTERNATIONAL INFRASTRUCTURE
      • Submarine cable networks
      • Satellite networks
      • Wholesaling
        • Table France Telecom wholesale broadband lines - 2005 - 2012
      • Cloud services
  • BROADBAND MARKET
    • OVERVIEW
      • Table Internet users and penetration rate - 1995 - 2012
      • Table Percentage of households with internet access - 1997 - 2014
      • Local Loop Unbundling (LLU)
        • Table Access lines, LLU and bitstream (regulator data) - 2008 - 2012
      • Wholesale access
      • Bitstream access
      • Regulatory issues
      • Leased line market
    • BROADBAND STATISTICS
      • Table Internet revenue by access type - 1998 - 2012
      • Table Dial-up internet subscribers - 2005 - 2014
      • Table Dial-up internet traffic - 2005 - 2014
      • Table Broadband subscribers by type and penetration - 2000 - 2013
      • Table Broadband penetration - 2000 - 2013
      • Table Broadband penetration by technology - 2007 - 2012
    • CABLE MODEMS
      • Table Cable modem subscribers - 2000 - 2013
      • Cable network agreements
      • Cable consolidation
      • Numéricable
        • Table Numéricable subscribers by type (historic) - 2007 - 2010
        • Table Numéricable Completel financial data (historic) - 2008 - 2009
    • ASYMMETRICAL DIGITAL SUBSCRIBER LINE (ADSL)
      • Table DSL subscribers - 2000 - 2012
      • Providers
        • Table Orange DSL subscribers - 2005 - 2012
        • Table Free financial data and annual change - 2006 - 2012
        • Table Free broadband subscribers - 2005 - 2012
        • Table Free proportion unbundled subscribers - 2005 - 2012
        • Table SFR broadband subscribers - 2004 - 2012
        • Table SFR revenue - 2005 - 2012
        • Table SFR broadband and fixed revenue - 2010 - 2012
        • Table Bouygues Telecom broadband subscribers - 2010- 2012
      • ADSL2+
      • READSL2
      • Very High Data Rate Digital Subscriber Line (VDSL)
      • Symmetric Digital Subscriber Lines (SDSL)
    • BROADBAND POWERLINE (BPL)
    • FIBRE MARKET
      • Overview
      • Regulatory issues
        • Table FttH premises through network sharing - 2010 - 2012
      • Regional support
      • Local authorities
    • FIBRE-TO-THE-HOME (FTTH) NETWORKS
      • Statistics
        • Table FttH/FttC subscribers - 2008 - 2012
        • Table FttH equipped and passed buildings - 2008 - 2012
      • Orange
        • Table Orange fibre subscribers - 2006 - 2012
      • Iliad (Free)
        • Table Free projections - Paris fibre - 2006; 2008; 2010; 2012; 2014
      • SFR
      • Numéricable
      • Bouygues Telecom
      • Municipal projects
      • Fibre network sharing
        • Table Fibre network sharing subscriptions and homes passed - 2009 - 2012
    • WIRELESS BROADBAND
      • Wireless Local Loop (WLL)
      • WiMAX players
      • WLAN/WiFi
      • Free
      • Public Analogue Mobile Radio (PAMR)
      • Internet via satellite
        • Table Orange satellite broadband subscribers - 2008 - 2012
      • Mobile broadband
        • Table Orange mobile broadband subscribers - 2004 - 2011
  • DIGITAL MEDIA
    • OVERVIEW
    • KEY GENERAL TRENDS
    • BUSINESS MODELS
      • Bundled services
      • Numéricable
    • REGULATOR ISSUES
      • VoIP
    • DIGITAL TV
      • Overview
      • Broadband TV (IPTV)
        • Table IPTV subscribers, proportion of DSL base - 2004 - 2012
        • Table Orange IPTV/satellite subscribers - 2005 - 2012
        • Table Orange Cinéma Séries' and Sport subscribers - 2009 - 2011
        • Table Free broadband subscribers - 2005 - 2011
      • Video-on-Demand (VoD)
        • Table VoD market value - 2008 - 2012
      • VoIP
        • Table VoIP lines and traffic in minutes - 2004 - 2013
        • Table VoIP traffic as proportion to all traffic - 2004 - 2012
        • Table France Telecom VoIP and Livebox subscribers - 2005 - 2012
      • Interactive TV (iTV)
      • Cable TV (CATV)
        • Table Cable pay TV subscribers and penetration - 1997 - 2011; 2015
      • Satellite-based digital pay TV developments
        • Table Satellite pay TV subscribers and penetration - 1997 - 2011; 2015
        • Table Canal+ Group revenue - 2005 - 2012
        • Table Canal + France subscribers - 2006 - 2012
        • Table Orange pay-TV subscribers - 2007 - 2011
      • Digital Terrestrial TV (DTTV)
      • Free-to-Air (FTA)
  • MOBILE COMMUNICATIONS
    • OVERVIEW OF FRANCE'S MOBILE MARKET
      • Table Mobile sector investment - 2007 - 2013
      • Mobile statistics
        • Table Total mobile revenue - 2006 - 2014
        • Table Average monthly bill, ARPU - 2012
        • Table Mobile subscribers (national) and penetration rate - 1999 - 2013
        • Table Mobile services revenue and traffic in minutes - 1998 - 2013
        • Table Mobile service revenue by type; annual change - 2011 - 2012
        • Table Data as proportion of mobile service revenue - 2004 - 2014
        • Table Mobile voice traffic in minutes - 2006 - 2012
      • Operator market shares
        • Table Mobile operator market share - 2005 - 2012
    • REGULATORY ISSUES
      • Spectrum regulations and spectrum auctions
      • Mobile termination rates (MTR)
        • Table Mobile termination charges - 2005 - 2013
        • Table Mobile interconnection revenue - 2003 - 2012
      • SMS interconnection
      • Roaming
        • Table European roaming charges - 2007 - 2011
        • Table Mobile roaming in revenue and traffic in minutes - 2003 - 2012
      • Mobile Number Portability (MNP)
        • Table Annual mobile numbers ported - 2004 - 2012
      • Fixed-Mobile Convergence (FMC)
    • MOBILE TECHNOLOGIES
      • Digital
      • Third Generation (3G) mobile
        • Table Active 3G subscribers and annual change - 2007 - 2012
    • MAJOR MOBILE OPERATORS
      • Orange
        • Table Orange mobile subscribers (France) - 2005 - 2012
        • Table Orange voice and data ARPU (Q4) - 2005 - 2012
        • Table Orange blended, contract, prepaid ARPU (Q4) - 2005 - 2012
        • Table Orange mobile consumer revenue - 2005 - 2012
        • Table Orange mobile customer churn - 2003 - 2012
        • Table Orange mobile customer acquisition costs - 2007 - 2012
      • SFR
        • Table SFR mobile annualised ARPU - 2005 - 2012
        • Table SFR revenue - 2004 - 2012
        • Table SFR subscribers - 2006 - 2012
      • Free Mobile
      • Bouygues Telecom
        • Table Bouygues Telecom subscribers - 2005 - 2012
        • Table Bouygues Telecom financial data - 2005 - 2012
      • MVNOs
        • Table MNO and MVNO subscribers (metropolitan) - 2005 - 2012
        • Table MVNO market share (metropolitan) - 2005 - 2013
    • MOBILE VOICE SERVICES
      • Prepaid
        • Table Prepaid and contract subscribers (national) - 2005 - 2012
        • Table Percentage of prepaid versus contract subscribers - 1999 - 2012
    • OVERVIEW OF FRANCE'S MOBILE DATA SERVICES MARKET
      • Table Data market revenue - 2002 - 2013
      • Table Data as proportion of mobile service revenue - 2004 - 2013
      • Table Mobile services revenues by sector - 2007 - 2012
    • MOBILE TECHNOLOGIES
      • Third Generation (3G) mobile
        • Table Active 3G subscribers and annual change - 2007 - 2013
        • Table Annual growth of active 3G subscribers - 2007 - 2013
      • Spectrum allocations
      • 900MHz
      • 1800MHz
      • 2.6GHz
        • Table 2.6GHz spectrum results - Sep 2011
      • Network sharing
    • MOBILE MESSAGING
      • Short Message Service (SMS)
        • Table SMS traffic volume (national) - 2004 - 2012
        • Table Annual SMS volume (national) - 2003 - 2014
        • Table SMS user market growth (national) - 2002 - 2012
      • Multimedia Messaging Service (MMS)
        • Table Mobile multimedia users (metropolitan) - 2004 - 2013
        • Table Annual MMS volume - 2000 - 2013
    • MOBILE DATA SERVICES
      • General Packet Radio Services (GPRS)
        • Table Mobile data traffic - 2008 - 2014
      • High-Speed Packet Access (HSPA)
        • Table Orange mobile broadband subscribers - 2004 - 2011
        • Table Orange mobile subscribers (France) - 2005 - 2012
        • Table Orange voice and data ARPU (Q4) - 2005 - 2012
        • Table Orange data revenue as % of total - 2005 - 2012
        • Table Orange mobile consumer revenue - 2005 - 2012
        • Table SFR revenue - 2004 - 2012
        • Table SFR annualised mobile ARPU - 2005 - 2012
        • Table SFR subscribers - 2006 - 2012
      • High-Speed Uplink Packet Access (HSUPA)
      • Long-term Evolution (LTE)
      • Enhanced Data for GSM Evolution (EDGE)
      • Vodafone 360
      • Application stores
      • Femtocells
      • Mobile TV
    • MOBILE CONTENT AND APPLICATIONS
      • Location based services
      • Near Field Communication (NFC)
      • Mobile satellite services
      • Mobile VoIP
      • Machine-to-Machine (M2M)
        • Table M2M cards in use - 2010 - 2012
  • FORECASTS
    • FORECASTS - BROADBAND SUBSCRIBERS - 2009 - 2012; 2020
      • higher growth broadband subscriber growth
        • Table Forecast broadband subscribers - higher market growth scenario - 2007 - 2012; 2020
        • Table Forecast broadband penetration - higher market growth scenario - 2007 - 2012; 2020
      • lower broadband subscriber growth
        • Table Forecast broadband subscribers - lower market growth scenario - 2007 - 2012; 2020
        • Table Forecast broadband penetration - lower market growth scenario - 2007 - 2012; 2020
    • FORECASTS - MOBILE ARPU - 2009-2015
      • Table Forecast mobile ARPU - 2005 - 2015
    • FORECASTS -UMTS SUBSCRIBERS TO 2015
      • Table Forecast UMTS subscriber growth - 2010 - 2015
    • FORECASTS-MOBILE TV SUBSCRIBERS TO 2015
      • Table Forecast mobile TV subscribers - 2010 - 2015

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report