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2006-2007 Europe - Telecoms, Mobile and Broadband in Benelux


Attention: There is an updated edition available for this report.

The Benelux countries are Belgium, The Netherlands, and Luxembourg, all of which are small countries by European standards, yet leaders in technology use. Trends and developments in telecommunications, mobile, Internet, broadband, digital TV and converging media including VoIP, VoD and IPTV developments. Subjects include:

Market and industry analyses, trends and developments
Facts, figures and statistics
Industry and regulatory issues
Research, Marketing, Benchmarking
Major Players, Revenues, Subscribers, Prepaid
VoIP, IPTV, VoD, digital TV and DTTV
Converged media


BuddeComm’s latest Europe Annual Publication, ‘2006/2007 Telecoms, Mobile and Broadband in the Benelux countries’, profiles three countries which have been at the forefront in the use of telecommunications services in Europe. Although the countries have small populations with limited market scale - compared to their far larger neighbours of France and Germany - the people are sophisticated in the use of advanced technologies, and have benefited from the regular influx of people and capital investment resulting from their central location, efficient governments and the infrastructural developments arising from the several EU administrative centres established in the region.

The Benelux countries also benefit from cross-border networks which have expanded further during 2006. Broadband has developed well, particularly in The Netherlands which has the strongest broadband infrastructure in Europe and the greatest concentration of fibre deployment. Luxembourg’s astonishing mobile growth has continued apace, fuelled by the popularity of multiple SIMs and the influx of neighbouring citizens.

This report presents a concise overview of sector liberalisation and privatisation in the Benelux countries, the development of product offerings for both mobile and broadband technologies, essential operator statistics in all telecom sectors, and the emergence of convergence and triple play.

Key Highlights
The Netherlands has become a world leader in broadband take-up, having a strong DSL base and an incumbent operator willing to promote wholesale access to competitors. Large-scale municipal-supported fibre networks in main cities and smaller towns have proliferated, spurred by recent EC decisions which allowed local-government investment in the sector.

Luxembourg’s slower broadband take-up is gradually being addressed. The regulator has made considerable progress in encouraging competition, while the dramatic reduction in the price of LLU connection has seen a radical change in the affordability of competitor access to the regulator’s network.

Triple play services have forged ahead in the Dutch and Belgian markets on the back of fibre and ADSL2+ network build-outs. A plethora of Video-on-Demand and IPTV services launched in 2006 promise to redefine home entertainment in coming years, and provide new avenues for content-driven services.

The MVNO market has provided ruthless competition in all the Benelux countries, resulting in falling prices for consumers and stable ARPU.

Luxembourg has retained Europe’s top-spot for mobile penetration, driven by the number of trans-frontier workers holding SIM cards and the trend for two or more cards for professional and private use. The Dutch breached the 100% barrier during 2006, while the Belgians are catching up with the EU average.

1. BELGIUM
1.1 Key statistics
1.2 Telecommunications market
1.2.1 Overview of Belgium’s telecom market
1.3 Regulatory environment
1.3.1 History
1.3.2 Regulatory authority
1.3.3 Telecom sector liberalisation in Belgium
1.4 Fixed network operators in Belgium
1.4.1 Belgacom
1.4.2 COLT Telecom NV
1.4.3 Mobistar
1.4.4 Scarlet (formerly KPN Belgium)
1.4.5 Tele2
1.4.6 Telenet
1.4.7 Versatel Telecom
1.5 Telecommunications infrastructure
1.5.1 National telecom network
1.5.2 International infrastructure
1.6 Broadband market
1.6.1 Overview
1.6.2 Cable modems
1.6.3 Asymmetrical Digital Subscriber Line (ADSL)
1.6.4 Other DSL developments
1.6.5 Fibre-to-the-Home (FttH) networks
1.6.6 Wireless broadband
1.7 Convergence
1.7.1 Overview of media convergence
1.7.2 Key general trends
1.7.3 Triple play models
1.7.4 Regulatory issues
1.7.5 Digital TV
1.8 Mobile communications
1.8.1 Overview of Belgium’s mobile market
1.8.2 Regulatory issues
1.8.3 Mobile technologies
1.8.4 Major mobile operators
1.8.5 Mobile voice services
1.8.6 Mobile data services
1.8.7 Mobile applications
2. LUXEMBOURG
2.1 Key statistics
2.2 Telecommunications market
2.2.1 Overview of Luxembourg’s telecom market
2.3 Regulatory environment
2.3.1 History
2.3.2 Regulatory authorities
2.3.3 Telecom sector liberalisation in Luxembourg
2.4 Fixed network operators in Luxembourg
2.4.1 P&T Luxembourg
2.4.2 Cegecom
2.4.3 Tele2
2.4.4 Voice over Internet Protocol (VoIP)
2.5 Telecommunications infrastructure
2.5.1 National telecom network
2.6 Broadband and Internet market
2.6.1 Overview
2.6.2 Broadband statistics
2.6.3 Broadband forecasts to 2015
2.6.4 Cable modems
2.6.5 Asymmetrical Digital Subscriber Line (ADSL)
2.6.6 Wireless broadband
2.7 Convergence
2.7.1 Overview of media convergence
2.7.2 Digital TV (DTV)
2.7.3 RTL Group
2.7.4 SES Astra
2.8 Mobile communications
2.8.1 Overview of Luxembourg’s mobile market
2.8.2 Mobile statistics
2.8.3 Regulatory issues
2.8.4 Mobile technologies
2.8.5 Major mobile operators
2.8.6 Mobile data services
3. NETHERLANDS
3.1 Key statistics
3.2 Telecommunications market
3.2.1 Overview of The Netherlands’ telecom market
3.3 Regulatory environment
3.3.1 History
3.3.2 Regulatory authority
3.3.3 Telecom sector liberalisation in The Netherlands
3.4 Fixed network operators in The Netherlands
3.4.1 Overview of operators
3.5 Telecommunications infrastructure
3.5.1 National telecom network
3.5.2 International infrastructure
3.5.3 Regulatory issues
3.6 Broadband market
3.6.1 Overview
3.6.2 Cable modems
3.6.3 Asymmetrical Digital Subscriber Line (ADSL)
3.6.4 Fibre-to-the-Home (FttH) networks
3.6.5 Broadband Powerline (BPL)
3.6.6 Wireless broadband
3.7 Convergence
3.7.1 Overview of media convergence
3.7.2 Key general trends
3.7.3 Triple play models
3.7.4 Regulatory issues
3.7.5 Digital TV
3.8 Mobile communications
3.8.1 Overview of The Netherlands’ mobile market
3.8.2 Regulatory issues
3.8.3 Mobile technologies
3.8.4 Major mobile operators
3.8.5 Mobile voice services
3.8.6 Mobile data services
4. GLOSSARY OF ABBREVIATIONS
Exhibit 1 - WiMAX spectrum licenses - 2001 - 2005
Exhibit 2 - Broadcast channels
Exhibit 3 - Plan of action - 2003 - 2015


Table 1 - Benelux mobile penetration and annual growth - 2006
Table 2 - Country statistics Belgium - 2006
Table 3 - Telephone network statistics - 2004
Table 4 - Internet user statistics - June 2006
Table 5 - Broadband statistics - March 2006
Table 6 - Mobile statistics - June 2006
Table 7 - National telecommunications authority
Table 8 - Market share of households by sector - 2002 - 2005
Table 9 - LLU, shared access price - connection, monthly rental - 2004 - 2005
Table 10 - Unbundled loops and access lines - 2004 - 2006
Table 11 - Unbundled loops and access lines - regulator data - 2003 - 2006
Table 12 - Analogue access channels - PSTN, ISDN-2, ISDN-30 - 2000 - 2005
Table 13 - Analogue access channels - PSTN, ISDN-2, ISDN-30 - 2000 - 2005
Table 14 - Fixed numbers ported - 2000 - 2005
Table 15 - Fixed numbers ported and annual change - 2000 - 2005
Table 16 - Belgacom subscribers per market segment - 2000 - 2005
Table 17 - Belgacom access channels and annual change (residential) - 2005 - 2006
Table 18 - Belgacom traffic by sector and annual change (residential) - 2005 - 2006
Table 19 - Belgacom financial statistics - 2003 - 2006
Table 20 - Belgacom revenue by sector and annual change - 2003 - 2005
Table 21 - Belgacom revenue by sector and annual change - 2005 - 2006
Table 22 - Belgacom revenue share by sector - 2005 - 2006
Table 23 - Belgacom operating data by sector - 2003 - 2005
Table 24 - COLT financial statistics - 2005
Table 25 - Mobistar turnover by sector - 2004 - 2005
Table 26 - Mobistar EBITDA and profit, annual change - 2005
Table 27 - Telenet revenue by sector - 2002 - 2005
Table 28 - Telenet operating statistics by sector - 2002 - 2005
Table 29 - Telenet subscribers by sector and annual change - 2005 - 2006
Table 30 - Telenet penetration by sector - 2003 - 2006
Table 31 - Telenet financial statistics and annual change- 2005 - 2006
Table 32 - Telenet financial statistics and annual change - 2005
Table 33 - Versatel operating statistics - 2005 - 2006
Table 34 - Versatel subscriber statistics - 2005 - 2006
Table 35 - Fixed lines in service and teledensity - 1995 - 2004
Table 36 - Internet user growth and penetration - 1995 - 2006
Table 37 - Broadband subscribers statistics and penetration (cable modem & DSL) - 2000 - 2006
Table 38 - Broadband market share by sector - 2002 - 2005
Table 39 - Broadband subscriber growth - stronger market growth scenario - 2005 - 2010; 2015
Table 40 - Broadband subscriber growth - weaker market growth scenario - 2005 - 2010; 2015
Table 41 -Cable modem subscribers - 2000 - 2005
Table 42 - Telenet broadband subscribers - 2002 - 2005
Table 43 - UPC subscribers and operating statistics - 2005
Table 44 - ADSL subscribers - 2000 - 2005
Table 45 - Belgacom ADSL subscribers - 2000 - 2005
Table 46 - Bitstream and wholesale subscribers - 2002 - 2006
Table 47 - Cable TV subscriber statistics and penetration - 1995 - 2004
Table 48 - Telenet operating statistics, annual change - 2005 - 2006
Table 49 - UPC statistics per market segment - 2005 - 2006
Table 50 - Satellite TV subscribers - 1995 - 2005
Table 51 - Mobile subscribers and annual growth by operator - June 2006
Table 52 - Mobile subscribers and teledensity - 1995 - 2006
Table 53 - Outgoing minutes - 2002 - 2005
Table 54 - Market share by operator - June 2006
Table 55 - Market share by operator - historical - 2002 - 2005
Table 56 - Market share of net adds by operator - 2005 - 2006
Table 57 - Mobile termination tariffs - 2006 - 2008
Table 58 - Mobile numbers ported - 2002 - 2005
Table 59 - Proximus revenue by sector and annual change - 2004 - 2006
Table 60 - Proximus subscriber statistics and annual change - 2005 - 2006
Table 61 - Proximus ARPU, churn, market share and annual change - 2005 - 2006
Table 62 - Mobistar subscriber statistics and annual change - June 2006
Table 63 - BASE financial statistics and annual change - 2004 - 2005
Table 64 - BASE service revenue - 2005 - 2006
Table 65 - BASE prepaid and contract subscribers - 2004 - 2006
Table 66 - BASE net adds: prepaid / contract - 2005 - 2006
Table 67 - Proximus prepaid / contract subscribers - 2004 - 2006
Table 68 - Mobistar subscriber statistics; contract / prepaid - 2003 - 2006
Table 69 - Proximus SMS messages / subscriber / month and annual change - 2005 - 2006
Table 70 - Premium SMS market overview
Table 71 - Country statistics Luxembourg - 2006
Table 72 - Telephone network statistics - 2005
Table 73 - Internet user statistics - June 2006
Table 74 - Broadband statistics - 2005
Table 75 - Mobile statistics - June 2006
Table 76 - National telecommunications authorities
Table 77 - Telecommunications licences in Luxembourg - 2005
Table 78 - Fixed services revenue - 2003 - 2005
Table 79 - Fixed services revenue - 2003 - 2005
Table 80 - Fixed services traffic - 2004 - 2005
Table 81 - Overall fixed and mobile revenue - 2004 - 2005
Table 82 - Fixed and mobile subscription revenue and annual change - 2005
Table 83 - Unbundled loops and access lines - 2004 - 2005
Table 84 - LLU, shared access price - connection, monthly rental - 2004 - 2005
Table 85 - Fixed numbers ported - 2002 - 2005
Table 86 - P&T Luxembourg total revenue - 2001 - 2005
Table 87 - P&T Luxembourg telecom revenue - 2001 - 2005
Table 88 - Fixed lines in service and teledensity - 1995 - 2004
Table 89 - Internet users and penetration - 1995 - 2005
Table 90 - Total broadband subscribers and penetration - 2001 - 2005
Table 91 - Broadband subscriber growth - stronger market growth scenario - 2005 - 2010; 2015
Table 92 - Broadband subscriber growth - weaker market growth scenario - 2005 - 2010; 2015
Table 93 - LuxDSL subscribers and annual change - 2004 - 2005
Table 94 - Cable TV subscribers and Penetration of TV homes - 1995 - 2002
Table 95 - Mobile subscribers by operator and annual growth - June 2006
Table 96 - Mobile subscribers and penetration - 1996 - 2006
Table 97 - Market share by operator - 2005 - 2006
Table 98 - Mobile services revenue - 2004 - 2005
Table 99 - Mobile traffic and annual change - 2004
Table 100 - On-net (within the network) traffic - 2004 - 2005
Table 101 - SMS messages sent and annual change - 2004 - 2005
Table 102 - Fixed and mobile numbers ported - 2005
Table 103 - LuxGSM mobile revenue and annual change - 2004 - 2005
Table 104 - Country statistics Netherlands - 2006
Table 105 - Telephone network statistics - 2005
Table 106 - Internet user statistics - June 2006
Table 107 - Broadband statistics - March 2006
Table 108 - Mobile statistics - June 2006
Table 109 - National telecommunications authorities
Table 110 - Households with mobile, cable, DSL and PSTN - 2003 - 2005
Table 111 - Unbundled loops and access lines - 2004 - 2006
Table 112 - LLU, shared access price - connection, monthly rental - 2004 - 2005
Table 113 - Number portability status - 2002 - 2005
Table 114 - Approximate KPN fixed telephony market shares - 2001 - 2004
Table 115 - Households with fixed telephony, by technology - 2003 - 2005
Table 116 - KPN net line loss - 2005 - 2006
Table 117 - Fixed network channels - 1999 - 2005
Table 118 - KPN network channels, PSTN, ISDN - consumer voice - 2005 - 2006
Table 119 - Traffic minutes - 2004 - 2006
Table 120 - Market share voice consumer market - 2004 - 2006
Table 121 - KPN financial statistics and annual change - 2005 - 2006
Table 122 - KPN Internet subscribers - 1998 - 2005
Table 123 - UPC Nederland subscribers per market segment - 2004 - 2006
Table 124 - Versatel operating statistics (Dutch) and annual change - March 2006
Table 125 - Versatel DSL subscribers - 2005 - 2006
Table 126 - Versatel (Dutch) operating statistics - 2005 - 2006
Table 127 - Versatel subscriber statistics - 2005 - 2006
Table 128 - Fixed lines in service and teledensity - 1995 - 2005
Table 129 - Priority Telecom operating statistics and annual change - Q1 2006
Table 130 - Wholesale operating statistics - 2004 - 2005
Table 131 - Market share of broadband providers - 2005
Table 132 - Broadband market share - 2004 - 2005
Table 133 - Total broadband subscribers (cable modem, xDSL, fibre) - 1999 - 2006
Table 134 - Broadband household penetration - 1999 - 2006
Table 135 - Broadband ISPs - subscribers - Sept 2005
Table 136 - Broadband ISPs market share - 2005
Table 137 - Broadband subscriber growth - stronger market growth scenario - 2005 - 2010; 2015
Table 138 - Broadband subscriber growth - weaker market growth scenario - 2005 - 2010; 2015
Table 139 - Cable modem subscribers - 2000 - 2005
Table 140 - Casema subscribers by sector - June 2006
Table 141 - UPC Nederland statistics per market segment - 2004 - 2005
Table 142 - UPC Netherlands financial statistics and annual change - 2004 - 2005
Table 143 - ADSL subscribers - 2000 - 2005
Table 144 - KPN DSL subscribers - 2005 - 2006
Table 145 - Analogue / digital leased line use - 2003 - 2005
Table 146 - Broadband investment ladder - 2005
Table 147 - Fibre subscriber growth forecasts - 2005 - 2010; 2015
Table 148 - WiFi hotspots by major players - Dec 2005
Table 149 - Households with products from a single provider - 2005
Table 150 - Cable and satellite TV statistics per market segments and penetration - 1998 - 2005
Table 151 - VoIP subscribers and quarterly change - 2005 - 2006
Table 152 - KPN VoIP subscribers - 2006
Table 153 - TV homes, cable subscribers penetration - 1998 - 2005
Table 154 - Cable TV penetration - international comparison - 2005
Table 155 - Cable TV operators’ estimated market shares - 2003; 2005
Table 156 - UPC Nederland statistics per market segment - 2004 - 2006
Table 157 - Telekabel revenue and annual change - 2005 - 2006
Table 158 - Casema subscribers by sector - June 2006
Table 159 - Essent Kabelcom subscribers by sector - June 2006
Table 160 - Satellite TV subscribers and penetration - 2002 - 2005
Table 161 - Mobile services market - 2004 - 2006
Table 162 - Mobile subscribers by operator and annual growth - July 2006
Table 163 - Total mobile subscribers and penetration - 1997 - 2006
Table 164 - Market share by operator - subscribers (millions) and market shares - 2003 - 2005
Table 165 - Market and net adds share by operator - Q2 2006
Table 166 - Operator share of mobile revenue - June 2006
Table 167 - 3G licence awards (spectrum, spectrum fees and admin fees) - July 2000
Table 168 - Mobile termination tariffs - 2006 - 2008
Table 169 - Mobile number portability status - 2001 - 2005
Table 170 - KPN mobile data tariffs - July 2006
Table 171 - Mobile subscribers - 1998 - 2006
Table 172 - KPN Mobile prepaid and contract subscribers - 1998 - 2006
Table 173 - KPN revenue by operator - 2004 - 2005
Table 174 - KPN market share - revenue - 2004 - 2005
Table 175 - KPN market share - subscribers - 2004 - 2005
Table 176 - KPN Mobile financial statistics and annual change - 2005 - 2006
Table 177 - Vodafone Netherlands operating statistics - 2004 - 2006
Table 178 - Orange Netherlands operating statistics - 2003 - 2006
Table 179 - T-Mobile financial statistics - 2003 - 2005
Table 180 - T-Mobile operating statistics, subscribers - 2005 - 2006
Table 181 - MVNO subscriber numbers and market shares - March 2006
Table 182 - MVNO subscribers - 2005 - 2006
Table 183 - Prepaid subscribers by operator - 2004 - 2005
Table 184 - KPN Mobile prepaid subscribers - 2004 - 2006
Table 185 - KPN Mobile net adds: prepaid / contract - 2005 - 2006
Table 186 - Premium SMS market overview - 2005
Table 187 - KPN’s i-Mode subscribers - 2002 - 2005

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