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Digital Economy - E-Government Transforming Services

Digital Economy - E-Government Transforming Services

Many e-government services on offer around the world already provide citizens with relatively sophisticated services and the establishment of a fibre-based broadband network may see governments improve and broaden the range of web services even further. The use of Big Data and cloud computing is becoming a key focus for the sector, as well as an increase in mobile government services. The Internet of Everything and M2M will also impact upon this sector.

Governments around the world are under scrutiny to become more economic and environmentally sustainable and Green e-Government is one term being used to describe this trend.

This report provides broad information on e-government development and identifies the leading governments around the world. It discusses common applications, trends and the benefits and barriers to e-government. This report is designed to provide current observations, which may assist investors, analysts and industry participants in making investment and business decisions.

Key developments:

The e-government sector is beginning to evolve with attention turning towards cloud computing, green e-government, mobile services, whole-of-government approaches and citizen participation. Various published studies have ranked the following countries as leaders in e-government over the last couple of years: Australia; Canada; Denmark; Finland; France; Japan; Republic of Korea; Netherlands; Norway; UK and Northern Ireland; USA; Singapore; Spain; Sweden; Taiwan.


1. Synopsis
2. Market summary
2.1 Web-based government
2.2 Benefits of e-government
2.3 Barriers to e-government
2.4 Fibre key to e-government
3. Brief case studies
3.1 Gov 2.0 in South Korea
3.1.1 Global e-government survey rank 2012
3.2 Gov 2.0 in USA
3.3 Gov 2.0 in Australia
4. Market insights
4.1 Big Data a key focus for 2014
4.2 Government and data centres
4.3 Cloud computing and government
4.4 Governments need to have a broadband vision
4.5 Green e-government
4.6 E-democracy
4.7 Apps development contests
4.8 Social media and e-government
4.9 M-government
4.10 The Internet of Things (IoT)/M2M
5. Published studies
5.1 Background information
5.2 United Nations 2012 report
5.3 United Nations 2010 report
5.4 Economic Intelligence Unit
5.5 Waseda University
6. Related reports
Table 1 Global investment in e-government 2010 - 2016
Table 2 Australia - estimated government recurrent expenditure 2012
Table 3 Waseda University e-government ranking top 10 countries 2011 2013
Chart 1 Global investment in e-government 2010 - 2016
Exhibit 1 Definition: E-Government
Exhibit 2 Examples of Web 2.0 tools available to governments
Exhibit 3 Examples of common web based e-government applications
Exhibit 4 Open Government Partnership (OGP)
Exhibit 6 South Korea - rankings in UN global e-government survey: 2005, 2008, 2010, 2012
Exhibit 7 Australian government deploys national tele-presence system
Exhibit 8 Examples of key Cloud models
Exhibit 9 Examples of government cloud projects
Exhibit 10 United Nations e-government development ranking top 20 countries 2010; 2012

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