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Croatia - Telecoms, Mobile and Broadband - Statistics and Analyses

Croatia - Telecoms, Mobile and Broadband - Statistics and Analyses

Croatia’s Hrvatski Telekom trialling 5G
The telecoms market in Croatia has been shaped by the country having joined the European Union in 2013, a process which resulted in market liberalisation and the creation of a regulatory environment conducive to competition. Alternative operators have entered the market and there is effective competition in the in the fixed-line, broadband and mobile markets.
Operators are investing in network infrastructure to support bandwidth-intensive services. In common with developments elsewhere in Europe, investment is being earmarked for fibre and mobile infrastructure while the fixed-voice market continues to dwindle.
The mobile market has one of the highest penetration rates in the Balkans region. Three network operators dominate the market, though there is also room for a small number of MVNOs. The network operators have focused on improving ARPU by encouraging prepaid subscribers to migrate to postpaid plans, and on developing revenue from customer use of mobile data services. To this end considerable work is ongoing to upgrade network infrastructure, with the incumbent telco Hrvatski Telekom spearheading trials of 5G technologies and services.
This report provides a review of Croatia’s fixed-line market, covering regulatory developments, fixed-line infrastructure and the financial and operating performance of the main operators. The report also analyses the developing broadband market including a variety of statistics and subscriber forecasts. In addition the report assesses the mobile voice and data segments, detailing financial and performance statistics of the service providers, assessing network developments and technologies and examining a range of mobile services including m-commerce.

Key developments:

Hrvatski Telekom launches Croatia’s first NB-IoT network, trials 5G technologies;
Regulator sets new fixed and mobile termination rates to 2019;
VIPnet rebranded as A1 Croatia;
HT trials G.fast technology, launches gigabit services;
Amendments to the Electronic Communications Act come into force;
Optima Telekom reports 27.7% increase in revenue for the first half of 2018;
Government launches National Program for the Development of Shared Broadband Infrastructure program;
Regulator funds rural broadband projects;
Government abolishes 6% tax on mobile services revenue;
Regulator allocates remaining 800MHz spectrum;
Report update includes the regulator’s market data to June 2018, telcos’ operating and financial data to Q2 2018, recent market developments.

Companies mentioned in this report:

Hrvatski Telekom (HT), A1 Croatia (VIPnet), Tele2 Croatia, H1 Telekom, Optima Telekom, Metronet


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Top Level Country Statistics and Telco Authorities - Croatia – 2018 (e)
    • COUNTRY OVERVIEW
  • TELECOMMUNICATIONS MARKET
    • HISTORICAL OVERVIEW
    • MARKET ANALYSIS
      • Table Telecom services revenue by sector – 2012 - 2018
      • Table Telecom services revenue by sector, annual change – 2013 - 2018
      • Table Mobile and fixed-line network traffic – 2010 - 2015
  • REGULATORY ENVIRONMENT
    • HISTORICAL OVERVIEW
    • REGULATORY AUTHORITY
    • TELECOM SECTOR LIBERALISATION
    • PRIVATISATION
    • INTERCONNECT
    • ACCESS
    • NUMBER PORTABILITY (NP)
      • Table Accumulated fixed number portings – 2005 - 2018
    • CARRIER PRESELECTION (CPS)
      • Table CPS lines – 2008 - 2018
  • FIXED NETWORK OPERATORS
    • Table Fixed-line market share by operator – 2008 - 2017
    • HRVATSKI TELEKOM (HT)
      • Table Hrvatski Telekom financial data – 2008 - 2018
      • Table Hrvatski Telekom wholesale, IP, data revenue – 2010 - 2015
      • Table Hrvatski Telekom fixed and mobile revenue – 2010 - 2018
      • Table Hrvatski Telekom retail fixed lines by type – 2005 - 2018
      • Table HT voice ARPU – 2004 - 2018
    • A1 CROATIA
      • Table A1 Croatia financial data – 2004 - 2018
      • Table A1 Croatia fixed-lines – 2012 - 2018
    • OPTIMA TELEKOM
      • Table Optima Telekom financial data by sector– 2010 - 2018
      • Table Optima Telekom operational data – 2010 - 2018
    • METRONET
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Historic - Fixed lines in service and teledensity – 2000 - 2009
      • Table Fixed lines in service and teledensity – 2010 - 2018
    • INTERNATIONAL INFRASTRUCTURE
      • Table International internet bandwidth – 2001 - 2016
    • CLOUD COMPUTING
    • WHOLESALE
  • BROADBAND MARKET
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
      • Broadband statistics
        • Table Internet users and penetration rates – 2000 - 2018
        • Table Fixed broadband subscribers and penetration rate – 2003 - 2018
        • Table Broadband data traffic by type – 2012 - 2018
        • Table Broadband data traffic growth by type – 2013 - 2018
        • Table Broadband market revenue (mobile and fixed) – 2012 - 2018
      • Forecasts – broadband subscribers – 2019; 2021; 2023
        • Table Forecast fixed broadband subscribers – 2019; 2021; 2023
    • HYBRID FIBRE COAX (HFC) NETWORKS
      • Table A1 Croatia cable broadband subscribers – 2016 - 2018
      • Table Cable broadband subscribers – 2010 - 2018
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table DSL accesses by type –2010 - 2018
      • Table HT retail DSL subscribers – 2002 - 2018
      • VDSL
      • G.fast
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Table Fibre broadband subscribers – 2015 - 2018
    • OTHER FIXED BROADBAND SERVICES
      • Wi-Fi
      • WiMAX
  • DIGITAL ECONOMY
    • INTRODUCTION
    • E-GOVERNMENT
    • E-EDUCATION
    • E-HEALTH
    • VIDEOSTREAMING
      • Table HT MAXtv subscribers – 2006 - 2018
      • Table IPTV subscribers – 2011 - 2018
  • MOBILE COMMUNICATIONS
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • General statistics
        • Table Historic – Active mobile subscribers and penetration rate – 1997 - 2009
        • Table Active mobile subscribers and penetration rate – 2010 - 2019
        • Table Mobile market share of subscribers – 2008 - 2018
        • Table Mobile network traffic – 2010 - 2018
        • Table Mobile market revenue – 2012 - 2018
        • Table Total prepaid users – 2002 - 2018
        • Table HT mobile prepaid subscribers – 2001 - 2018
        • Table A1 Croatia prepaid subscribers – 2004 - 2018
    • MOBILE INFRASTRUCTURE
      • 5G
      • 4G (LTE)
      • 3G
      • IoT and M2M networks
        • Table M2M connections – 2017 - 2018
        • Table A1 Croatia M2M connections – 2016 - 2018
    • MOBILE DATA
      • SMS/ MMS
        • Table Total SMS and MMS messages sent – 2003 - 2018
    • MOBILE BROADBAND
      • Table Mobile broadband subscribers and penetration – 2012 - 2018
      • Table Dedicated mobile broadband subscribers – 2007 - 2018
      • Table A1 Croatia mobile broadband subscribers – 2008 - 2018
      • Regulatory issues
        • Table Accumulated and annual mobile ported numbers – 2006 - 2018
      • Roaming
        • Table European roaming charges – 2007 – 2016
        • Table European data roaming charges – 2014 - 2017
    • MAJOR MOBILE OPERATORS
      • Hrvatski Telekom (HT)
        • Table HT mobile revenue (€) – 2004 - 2018
        • Table HT Group mobile revenue (HRK) – 2012 - 2018
        • Table HT mobile annualised ARPU – 2004 - 2018
        • Table HT mobile customers – 2007 - 2018
      • A1 Croatia
        • Table A1 Croatia prepaid, postpaid and blended monthly ARPU – 2004 - 2018
        • Table A1 Croatia Minutes of Use (MOU) – 2007 - 2018
        • Table A1 Croatia subscribers – 2007 - 2018
      • Tele2 Croatia
        • Table Tele2 Croatia financial data – 2007 - 2018
        • Table Tele2 revenue by type – 2015 - 2018
        • Table Tele2 subscribers – 2007 - 2018
      • Mobile Virtual Network Operators (MVNOs)
    • MOBILE CONTENT AND APPLICATIONS
      • M-commerce

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