Colombia - Telecoms, Mobile and Broadband - Statistics and Analyses

Colombia - Telecoms, Mobile and Broadband - Statistics and Analyses

Colombia determines internet access to be an essential service

Broadband subscribers in Colombia are heavily concentrated in the major cities, with Bogot&aa, Risaralda, and Antioquia having the highest penetration rates. Within each city there is also concentration amongst operators. Some cities have historical incumbent telcos which have retained their dominance: EPM controls about 90% of broadband lines in Medellin, for example. Penetration in the Amazonian departments of Guain&iaa, Guaviare, Vaup&eas, and Vichada, by contrast, is no higher than 2%.

Investment in fibre has helped push up average data rates in recent years: the average fixed broadband download speed increased 82.4% in 2020, year-on-year, to 34.4Mb/s across all technologies. As of June 2021, the average fixed broadband download speed was 55.1Mb/s, showing a 98.2% increase year-on-year.

While broadband speeds are increasing, there remains concern about availability in rural areas. The government has endeavoured to address this with a number of public programs. An amendment to legislation made in August 2021 determined that the internet was an essential and universal public service, akin to access to water and electricity. This has stimulated local authorities to expedite the delivery of fixed and mobile broadband services. More recently, the government reiterated its commitment to the National Development Plan by which it would deliver broadband to 70% of households by the end of 2022.


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities - Colombia – 2021 (e)
  • Regional Latin America market comparison
    • MARKET CHARACTERISTICS
    • MARKET LEADERS
    • MARKET CHALLENGERS
    • MARKET EMERGENTS
    • TMI VERSUS GDP
    • MOBILE AND MOBILE BROADBAND PENETRATION
    • FIXED VERSUS MOBILE BROADBAND PENETRATION
  • Country overview
    • Table Evolution of GDP in Colombia – 2011 – 2025
  • Covid-19 and its impact on the telecom sector
    • ECONOMIC CONSIDERATIONS AND RESPONSES
    • SUBSCRIBERS
    • INFRASTRUCTURE
  • Telecommunications market
    • Table Change in the proportion of fixed and mobile connections – 2011 – 2020
    • Table Telecom market revenue – 2011 – 2019
  • Regulatory environment
    • REGULATORY AUTHORITIES
      • Communications Regulations Commission (CRC, previously CRT)
      • ANTV
      • SIC
      • MinTIC and ANE
    • LEGISLATION
      • Convergence Decree
      • 2009 ICT Law
      • Universal Service Fund
      • Licensing
    • FIXED NETWORK DEVELOPMENTS
      • Telecom sector liberalisation
      • Interconnect
      • Access
      • Number Portability (NP)
      • Multi-carrier system/Carrier PreSelection (CPS)
      • Subsidies
    • MOBILE NETWORK DEVELOPMENTS
      • Spectrum regulations and auctions
      • Mobile Number Portability (MNP)
        • Table Increase in the number of mobile numbers ported – 2011 – 2021
      • Mobile Termination Rate (MTR)
      • Roaming
    • WHOLESALE
  • Mobile market
    • MOBILE STATISTICS
      • Table Growth in the number of mobile subscribers and penetration – 2011 – 2026
      • Table Change in the market share of mobile operators – 2011 – 2020
      • Table Change in the number of prepaid/postpaid mobile subscribers (million) –2011 – 2020
      • Table Change in the proportion of prepaid/postpaid mobile subscribers – 2011 – 2020
      • Table Change in the average revenue from prepaid/postpaid mobile subscribers (COP/subscriber/month) –2017 – 2020
      • Mobile voice
        • Table Growth in mobile voice traffic – 2011 – 2021
        • Table Decline in mobile voice revenue – 2011 – 2021
    • MOBILE INFRASTRUCTURE
      • 5G
      • 4G (LTE)
        • Table Growth in the number of LTE mobile internet subscribers – 2012 – 2021
      • 3G
        • Table Change in the number of 3G mobile internet subscribers – 2012 – 2021
      • GSM
        • Table Change in the number of GSM mobile internet subscribers – 2012 – 2021
      • Other infrastructure developments
        • Table Growth in the number of Movistar's M2M connections – 2013 – 2019
      • Mobile data
        • Table Decline in annual SMS traffic – 2012 – 2021
        • Table Decline in annual SMS revenue – 2012 – 2021
      • Mobile broadband
        • Table Growth in the number of mobile broadband subscribers and penetration – 2011 – 2026
        • Table Change in the number of mobile broadband accesses by technology (million) –2017 – 2020
        • Table Development of municipal coverage by mobile technology – 2017 – 2019
        • Table Growth in mobile broadband traffic – 2012 – 2021
        • Table Development of mobile broadband revenue – 2012 – 2021
        • Table Change in the number of mobile broadband subscriptions by technology (million) –2011 – 2021
        • Table Growth in the number of mobile broadband subscribers by operator (thousand) –2013 – 2021
        • Table Change in the share of mobile broadband subscribers by operator – 2012 – 2021
    • MAJOR MOBILE OPERATORS
      • Claro (Comcel/América Móvil)
        • Table Change in the number of Claro Colombia's mobile subscribers – 2011 – 2021
        • Table Development of Claro Colombia's service revenue (COP billion) –2011 – 2021
        • Table Development of Claro Colombia's financial data (COP billion) –2011 – 2021
      • Movistar (Telefónica/Colombia Telecomunicaciones)
        • Table Growth in the number of Movistar's mobile subscribers – 2011 – 2020
        • Table Development of Movistar Colombia's mobile financial data (€million) –2011 – 2021
      • Tigo Colombia (Colombia Móvil/Millicom, EPM, ETB)
        • Table Growth in the number of Tigo Colombia's mobile subscribers – 2010 – 2021
        • Table Growth in the number of Tigo Colombia's subscribers (MinTIC data) –2011 – 2020
        • Table Development of Tigo Colombia's financial data ($ million) –2010 – 2021
      • Avantel
        • Table Change in the number of Avantel's mobile subscribers – 2013 – 2020
      • Novator Partners
      • UNE
      • Mobile Virtual Network Operators
        • Table MNVO share of mobile subscribers – 2013 – 2020
        • Table Change in the number of ETB's mobile subscribers – 2013 – 2020
        • Table Growth in the number of Virgin Mobile's subscribers – 2013 – 2020
        • Table Change in the number of Móvil Éxito's mobile subscribers – 2013 – 2020
  • Fixed-line broadband market
    • GOVERNMENT INITIATIVES
    • BROADBAND STATISTICS
      • Table Growth in the number of fixed-line broadband subscribers and penetration – 2011 – 2026
      • Table Growth in fixed-line internet service revenue – 2012 – 2021
      • Table Change in the market share of broadband lines by technologies – 2012 – 2021
      • Table Change in the number of broadband subscribers by major operator (thousand) –2012 – 2021
      • Table Change in the broadband market share by major operators – 2012 – 20d21
    • HYBRID FIBRE COAX (HFC) NETWORKS
      • Table Growth in the number of cable broadband subscribers and penetration – 2011 – 2021
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table Growth in the number of Movistar's broadband subscribers (company data) –2015 – 2020
      • Table Decline in the number of DSL subscribers and penetration rate – 2011 – 2021
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Table Growth in the number of fibre broadband subscribers – 2012 – 2021
      • Table Growth in the number of ETB's fibre broadband subscribers by type– 2015 – 2021
    • OTHER FIXED BROADBAND SERVICES
      • WiMAX
        • Table Change in the number of WiMAX broadband subscribers – 2015 – 2021
      • Satellite broadband
        • Table Change in the number of satellite broadband subscribers – 2013 – 2021
  • Major network operators
    • Table Share of fixed lines in service (major operators) –2012 – 2021
    • MOVISTAR (TELEFÓNICA TELECOM/COLOMBIA TELECOM)
      • Table Change in the number of Movistar's fixed lines in service (regulator data) –2011 – 2021
      • Table Change in Movistar's financial data (€million) –2011 – 2021
    • ETB
      • Table Decline in the number of ETB's lines in service – 2011 – 2021
      • Table Change in ETB's share of subscriptions by services (Bogota) –2015 – 2021
      • Table Development of ETB's financial data (COP billion) –2012 – 2021
      • Table Change in ETB's operating revenue by service (COP billion) –2015 – 2021
    • TIGO COLOMBIA
      • Table Change in the number of Tigo Une's fixed lines in service – 2011 – 2021
    • CLARO (TELMEX COLOMBIA/AMÉRICA MÓVIL)
      • Table Change in the number of Claro's fixed lines in service – 2011 – 2021
      • Table Development of Claro's revenue by sector (COP billion) –2011 – 2021
  • Telecommunications infrastructure
    • NATIONAL TELECOM NETWORK
      • Table Change in the number of fixed lines in service and teledensity – 2011 – 2026
      • Table Decline in fixed-line voice traffic (billion minutes) –2018 – 2021
      • Table Decline in fixed-line voice revenue (COP billion) –2018 – 2021
    • INTERNATIONAL INFRASTRUCTURE
      • Submarine cable networks
      • Terrestrial links
      • Satellite networks
  • Appendix – Historic data
    • Table Historic - Evolution of GDP in Colombia – 2000 – 2010
    • Table Historic - Fixed and mobile market share of connections – 2000 – 2010
    • Table Historic - Telcom market revenue – 2001 – 2010
    • Table Historic - Mobile subscribers and penetration rate – 1997 – 2010
    • Table Historic - Market share of mobile operators – 2001 – 2010
    • Table Historic - Active mobile broadband subscribers and penetration – 2008 – 2010
    • Table Historic - Mobile prepaid/postpaid ratio – 2005 – 2010
    • Table Historic - Claro Colombia mobile subscribers – 2001 – 2010
    • Table Historic - Movistar mobile subscribers – 2001 – 2010
    • Table Historic - TigoUne mobile subscribers – 2003 – 2010
    • Table Historic - Uff! mobile subscribers – 2011 – 2018
    • Table Historic - UNE-EPM mobile subscribers – 2012 – 2017
    • Table Historic - Internet users and user penetration rates – 1997 – 2012
    • Table Historic - Fixed-line broadband subscribers and penetration rates – 2002 – 2010
    • Table Historic - Market share of broadband lines by technologies – 2003 – 2010
    • Table Historic - Cable modem subscribers and penetration rates – 2003 – 2010
    • Table Historic - DSL subscribers and penetration rates – 2003 – 2010
    • Table Historic - Share of fixed lines in service (major operators) –2000 – 2010
    • Table Historic - ETB's fixed lines in service – 2000 – 2010
    • Table Historic - Movistar's fixed lines in service (regulator data) –2000 – 2010
    • Table Historic - Tigo Une's fixed lines in service – 2000 – 2010
    • Table Historic - UNE – 2015 – 2017
    • Table Historic - Claro's fixed lines in service – 2006 – 2010
    • Table Historic - Fixed lines in service and teledensity – 1996 – 2010
  • Glossary of abbreviations
  • Related reports

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