Colombia - Telecoms, Mobile and Broadband - Statistics and Analyses

Colombia - Telecoms, Mobile and Broadband - Statistics and Analyses

Colombia's telecom infrastructure has evolved strongly in recent years and has recently been stimulated by a new program aimed at delivering upgraded services based on LTE and 5G. This is aimed at addressing the relatively poor infrastructure in small urban centres and rural areas, as well as migrating infrastructure from GSM and 3G to more capable technologies. The regulator has also supported these measures by adopting a number of effective regulatory instruments, facilitating the entry of operators to the mobile market in a bid to improve competition, and extend the availability of mobile spectrum via auctions (most recently in December 2019).
Colombia has about 20 local telephony providers, operating municipally, regionally or nationally. Many of these started as private companies, but later became public concerns owned by their respective municipalities. The number of lines in service continues to fall steadily, with customers abandoning traditional phones in preference for mobile connectivity. As in other Latin American countries, most of the existing fixed telephone lines are concentrated in the larger cities, leaving the rest of the population under-serviced.
Broadband penetration is relatively high for the region, though growth in the sector has been hampered by poor fixed-line infrastructure in many of the country's 32 departments. Initiatives including the National ICT Plan 2008-2019 and the Live Digital for the People 2014-2018 program have helped increase broadband take-up. With a focus on fibre connectivity, the number of DSL connections has fallen steadily.
Growth in the mobile market has slowed in recent years though it retains significant potential, particularly in the mobile broadband sector where penetration is still low and where strong demand exists in rural areas where fixed-line infrastructure is poor. Claro, Movistar and Tigo Colombia dominate, though the market share held by MVNOs is growing steadily. Additional competition is offered by Novator Partners, which acquired a majority stake in the financially stressed Avantel in July 2020.
This report provides an overview of Colombia's telecom market and regulatory environment, together with profiles of the major fixed-line operators and a range of statistics and analyses. The report also covers the fixed and fixed-wireless broadband markets, together with statistics and subscriber forecasts. In addition the report assesses the mobile market, including profiles of the major operators as well as analyses on market developments and emerging technologies.
BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.
On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.
Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.
The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key Developments
:
MNP process is reduced to one day;
Novator Partners acquires majority stake in Avantel;
Tigo Colombia launches services in the 700MHz band acquired at auction;
Regulators present Spectrum Policy 2020-2024 program;
Claro Colombia trials 5G;
Regulator increases spectrum cap for MNOs to help improve network capacity;
Telefónica Group prepares to exit Colombia;
Regulator amends fixed-to-mobile MTRs;
Azteca completes 20,500km terrestrial cable connecting 80% of the country;
Report update includes the regulators market data to December 2019, telcos operating and financial data to Q1 2020, Telecom Maturity Index charts and analyses, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.

Companies mentioned in this report:

Claro (Telmex Colombia/Comcel), Movistar, TigoUne (Tigo Colombia, UNE-EPM), Avantel, DirecTV, Uff! Móvil, Metrotel, Emcali, Virgin Mobile, Móvil Éxito, Globalstar, BT Colombia, Calipso, Caucatel, Colomsat, Synapsis, Telebucaramanga, Edatel, Empresa de Telecomunicaciones de Santa Fe de Bogotá (ETB), Telefónica de Pereira


  • Executive Summary
  • Key Statistics
    • Table Top Level Country Statistics and Telco Authorities - Colombia - 2020 (e)
  • Regional Latin America Market Comparison
    • TELECOM MATURITY INDEX BY TIER
      • Top-tier - Market Leaders
      • Middle-tier - Market Challengers
      • Bottom-tier - Market Emergents
      • South America Telecom Maturity Index
      • Central America Telecom Maturity Index
    • TMI VERSUS GDP
    • MOBILE AND MOBILE BROADBAND PENETRATION
    • FIXED AND MOBILE BROADBAND PENETRATION
  • Country overview
    • Table Evolution of GDP in Colombia - 2010 - 2020
  • COVID-19 and its impact on the telecom sector
    • ECONOMIC CONSIDERATIONS AND RESPONSES
    • MOBILE DEVICES
    • SUBSCRIBERS
    • INFRASTRUCTURE
  • Telecommunications market
    • Table Change in the proportion of fixed and mobile connections - 2010 - 2019
    • MARKET ANALYSIS
  • Regulatory environment
    • HISTORICAL OVERVIEW
    • REGULATORY AUTHORITIES
      • Communications Regulations Commission (CRC, previously CRT)
      • ANTV
    • FIXED-LINE DEVELOPMENTS
      • Convergence Decree
      • 2009 ICT Law
      • Privatisation
      • Telecom sector liberalisation
      • Universal Service Fund
      • Licensing
      • Interconnect
      • Access
      • Number Portability (NP)
      • Multicarrier system/Carrier PreSelection (CPS)
      • Subsidies
    • MOBILE NETWORK DEVELOPMENTS
      • Spectrum regulations and auctions
        • Table Spectrum allocations - 1993
      • Mobile Number Portability (MNP)
        • Table Increase in the number of mobile numbers ported - 2011 - 2017
      • Mobile Termination Rates (MTRs)
      • Roaming
  • Mobile market
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • Table Growth in the number of mobile subscribers and penetration - 2010 - 2025
      • Table Change in the market share of mobile operators - 2010 - 2019
      • Table Change in the number of prepaid/postpaid mobile subscribers - 2016 - 2019
      • Table Change in the proportion of prepaid/postpaid mobile subscribers - 2010 - 2019
      • Table Change in the average revenue from prepaid/postpaid mobile subscribers - 2017 – 2019
      • Mobile voice
        • Table Growth in mobile voice traffic - 2018 - 2019
        • Table Growth in mobile voice revenue - 2018 - 2019
      • Mobile data
        • Table Decline in SMS traffic (Q4) - 2013 - 2019
        • Table Change in annual SMS traffic - 2018 - 2019
        • Table Decline in annual SMS revenue - 2018 - 2019
      • Mobile broadband
        • Table Change in the number of mobile internet subscriptions by technology - 2011 – 2019
        • Table Growth in the number of mobile internet subscribers by operator - 2013 - 2019
        • Table Change in the share of mobile broadband subscribers by operator - 2010 - 2019
        • Table Growth in mobile internet traffic - 2018 - 2019
        • Table Development of mobile internet revenue - 2018 - 2019
        • Table Growth in the number of mobile broadband accesses and penetration - 2010 – 2025
        • Table Change in the number of mobile internet accesses by technology - 2017 - 2019
    • MOBILE INFRASTRUCTURE
      • Table Development of municipal coverage by mobile technology - 2017 - 2019
      • 5G
      • 4G (LTE)
        • Table Growth in the number of LTE mobile internet subscribers - 2012 - 2019
      • 3G
        • Table Change in the number of 3G mobile internet subscribers - 2010 - 2019
      • GSM
        • Table Change in the number of GSM mobile internet subscribers - 2016 - 2019
      • Other infrastructure developments
        • Table Growth in the number of Movistar's M2M connections - 2014 - 2019
    • MAJOR MOBILE OPERATORS
      • Claro (Comcel/América Móvil)
        • Table Change in the number of Claro Colombia's mobile subscribers - 2009 - 2020
        • Table Development of Claro Colombia's service revenue - 2011 - 2020
        • Table Development of Claro Colombia's financial data - 2011 - 2020
      • Movistar (Telefónica/Colombia Telecomunicaciones)
        • Table Growth in the number of Movistar's mobile subscribers - 2010 - 2019
        • Table Development of Movistar Colombia's mobile financial data - 2013 - 2019
      • Tigo Colombia (Colombia Móvil/Millicom, EPM, ETB)
        • Table Growth in the number of Tigo Colombia's mobile subscribers - 2010 - 2020
        • Table Growth in the number of Tigo Colombia's subscribers (MinTIC data) - 2016 – 2019
        • Table Development of Tigo Colombia's financial data - 2010 - 2020
      • Avantel
        • Table Growth in the number of Avantel's mobile subscribers - 2013 - 2019
      • UNE-EPM
      • Novator Partners
      • Mobile Virtual Network Operators
        • Table MNVO share of mobile subscribers - 2011 - 2019
        • Table Change in the number of ETB's mobile subscribers - 2013 - 2019
        • Table Growth in the number of Virgin Mobile's subscribers - 2013 - 2019
        • Table Change in Virgin Mobile's market share of subscribers - 2013 - 2019
        • Table Change in the number of Móvil Exito's mobile subscribers - 2013 - 2019
  • Fixed-line broadband market
    • MARKET ANALYSIS
      • Government initiatives
    • BROADBAND STATISTICS
      • Table Fixed-line internet service revenue - 2018 - 2019
      • Table Total internet subscribers (fixed and mobile) and penetration - 2012 - 2019
      • Table Growth in the number of fixed-line broadband subscribers and penetration - 2010 – 2025
      • Table Change in the market share of broadband lines by technologies - 2010 - 2019
      • Table Change in the number of broadband subscribers by major operator - 2012 – 2019
      • Table Change in the broadband market share by major operators - 2011 - 2019
    • HYBRID FIBRE COAX (HFC) NETWORKS
      • Table Cable broadband subscribers and penetration rate - 2010 - 2019
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table Growth in the number of Movistar's broadband subscribers (company data) - 2015 – 2019
      • Table Decline in the number of DSL subscribers and penetration rate - 2010 - 2019
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Table Growth in the number of ETB's fibre broadband subscribers - 2015 - 2020
      • Table Growth in the number of fibre broadband subscribers - 2012 - 2019
    • OTHER FIXED BROADBAND SERVICES
      • WiMAX
        • Table Change in the number of WiMAX broadband subscribers - 2015 - 2019
      • Satellite broadband
        • Table Change in the number of satellite broadband subscribers - 2013 - 2019
  • Digital economy
    • E-COMMERCE
  • Fixed network operators
    • INTRODUCTION
      • Table Share of fixed lines in service (major operators) - 2010 - 2018
    • ETB
      • Table Change in ETB's share of subscriptions by services (Bogota) - 2013 - 2019
      • Table Decline in the number of ETB's lines in service - 2010 - 2019
      • Table Development of ETB's financial data - 2013 - 2020
      • Table Change in ETB's operating revenue by service - 2017 - 2019
      • Privatisation and merger plans
    • MOVISTAR (TELEFÓNICA TELECOM/COLOMBIA TELECOM)
      • Table Decline in the number of Movistar's fixed lines in service (regulator data) –2010 – 2019
      • Table Change in Movistar's financial data - 2015 - 2020
    • TIGO COLOMBIA
      • Table Change in the number of Tigo Une's fixed lines in service - 2010 - 2019
      • Previous subsidiaries
      • Edatel
      • Telefónica de Pereira
    • CLARO (TELMEX COLOMBIA/AMÉRICA MÓVIL)
      • Table Change in the number of Claro's fixed lines in service - 2010 - 2019
      • Table Development of Claro's revenue by sector - 2011 - 2020
      • Table Development of Claro's financial data - 2011 - 2020
    • EMCALI
    • TELEBUCARAMANGA
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Change in the number of fixed lines in service and teledensity - 2010 - 2025
      • Table Decline in fixed-line voice traffic - 2018 - 2019
      • Table Decline in fixed-line voice revenue - 2018 - 2019
    • INTERNATIONAL INFRASTRUCTURE
      • Submarine cable networks
      • Terrestrial links
      • Satellite networks
    • WHOLESALE
  • Historic data
    • Table Historic - Evolution of GDP in Colombia - 2000 - 2009
    • Table Historic - Fixed and mobile market share of connections - 1998 - 2009
    • Table Historic - Telcom market revenue (COP) - 2000 - 2016
    • Table Historic - Telcom market revenue (US$ billion) - 2000 - 2016
    • Table Historic - Mobile subscribers and penetration rate - 1997 - 2009
    • Table Historic - Market share of mobile operators - 2001 - 2009
    • Table Historic - Active mobile broadband subscribers and penetration - 2008 - 2009
    • Table Historic - Mobile prepaid/postpaid ratio - 2005 - 2009
    • Table Historic - Claro Colombia mobile subscribers - 2001 - 2009
    • Table Historic - Movistar mobile subscribers - 2001 - 2009
    • Table Historic - TigoUne mobile subscribers - 2003 - 2009
    • Table Historic - Uff! mobile subscribers - 2011 - 2018
    • Table Historic - UNE-EPM mobile subscribers - 2012 - 2017
    • Table Historic - Internet users and user penetration rates - 1997 - 2009
    • Table Historic - Fixed-line broadband subscribers and penetration rates - 2002 - 2009
    • Table Historic - Market share of broadband lines by technologies - 2003 - 2009
    • Table Historic - Cable modem subscribers and penetration rates - 2003 - 2009
    • Table Historic - DSL subscribers and penetration rates - 2003 - 2009
    • Table Historic - Share of fixed lines in service (major operators) - 2000 - 2009
    • Table Historic - ETB's fixed lines in service - 2000 - 2009
    • Table Historic - Movistar's fixed lines in service (regulator data) - 2000 - 2008
    • Table Historic - Tigo Une's fixed lines in service - 2000 - 2009
    • Table Historic - UNE - EPM financial data - 2015 - 2017
    • Table Historic - Claro's fixed lines in service - 2006 - 2009
    • Table Historic - Fixed lines in service and teledensity - 1996 - 2009
  • Glossary of abbreviations
  • Related reports

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