Colombia - Telecoms, Mobile and Broadband - Statistics and Analyses

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Colombia - Telecoms, Mobile and Broadband - Statistics and Analyses

Colombia's telecom infrastructure is reasonably well developed in the main business centres, where service availability is relatively high by regional standards. However, infrastructure remains poor in small urban centres and rural areas. The government has sought to address this with a number of public programs, supported by effective regulatory instruments, and has facilitated the entry of operators to the mobile market in a bid to improve competition and extend the availability of mobile broadband services nationally.
Colombia has about 20 local telephony providers, operating municipally, regionally, or nationally. Many of these started as private companies, but later became public concerns owned by their respective municipalities. The number of lines in service continues to fall steadily, with customers abandoning traditional phones in preference for mobile connectivity. As in other Latin American countries, most of the existing fixed telephone lines are concentrated in the larger cities, leaving the rest of the population under-serviced.
Broadband penetration is relatively high for the region, though growth in the sector has been hampered by poor fixed-line infrastructure in many of the country's 32 departments. The government has launched several initiatives to increase broadband take-up, including the National ICT Plan 2008-2019 and the Live Digital for the People 2014-2018 program. These efforts have had considerable success, leading to far higher growth in the number of broadband subscriptions among the lower socio-economic groups in recent years. DSL has a declining market share, and fibre-based broadband has developed strongly though most infrastructure as yet is concentrated in high-density urban areas.
Growth in the mobile market has slowed in recent years though it retains significant potential, particularly in the mobile broadband sector where penetration is still low and where strong demand exists in rural areas where fixed-line infrastructure is poor. Claro, Movistar and TigoUne dominate the mobile market though a number of MVNOs are also active.
This report provides an overview of Colombia's telecom market and regulatory environment, together with profiles of the major fixed-line operators and a range of statistics and analyses. The report also covers the fixed and fixed-wireless broadband markets, together with statistics and subscriber forecasts. In addition the report assesses the mobile market, including profiles of the major operators as well as analyses on market developments and emerging technologies.
BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.
On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.
Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.
The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key Developments:

MVNO Uff! Movil ends services;
Claro Colombia trials 5G technology;
Regulator increases spectrum cap for MNOs to help improve network capacity;
TigoUne sells 1,200 mobile towers to ATC, launches an M2M service;
Movistar launches commercial VoLTE services;
Regulator amends fixed-to-mobile MTRs;
Claro extends LTE coverage to 425 municipalities;
Government investing COP200 billion in national Wi-Fi network;
COP1.2 trillion to be invested in National Fibre Optic Project;
ETB expands its fibre service;
Level 3 Communications announces plans for a new 400Gb/s spur to the SAC cable;
Azteca completes 20,500km terrestrial cable connecting 80% of the country;
Report update includes the regulators market data to March 2018, telcos operating and financial data to Q3 2018, recent market developments.
Assessment of the global impact of COVID-19 on the telecoms sector.

Companies mentioned in this report:

Claro (Telmex Colombia/Comcel, Movistar, TigoUne (Tigo Colombia, UNE-EPM), Avantel, DirecTV, Uff! Móvil, Metrotel, Emcali, Virgin Mobile, Móvil Éxito, Globalstar, BT Colombia, Calipso, Caucatel, Colomsat, Synapsis, Telebucaramanga, Edatel, Empresa de Telecomunicaciones de Santa Fe de Bogotá (ETB), Telefónica de Pereira.

1 Key statistics
1.1 Country overview
2 COVID-19 and its impact on the telecom sector
2.1 Economic considerations and responses
2.2 Mobile devices
2.3 Subscribers
2.4 Infrastructure
3 Telecommunications market
3.1 Historical overview
3.2 Market analysis
4 Regulatory environment
4.1 Historical overview
4.2 Regulatory authorities
4.3 Convergence Decree
4.4 2009 ICT Law
4.5 Privatisation
4.6 Telecom sector liberalisation
4.7 Universal Service Fund
4.8 Licensing
4.9 Interconnect
4.10 Access
4.11 Number Portability (NP)
4.12 Multicarrier system/Carrier PreSelection (CPS)
4.13 Subsidies
5 Fixed network operators
5.1 Introduction
5.2 ETB
5.3 Movistar (Telefónica Telecom/Colombia Telecom)
5.4 TigoUne (UNE-EPM Telecomunicaciones)
5.5 Claro (Telmex Colombia/América Móvil)
5.6 Emcali
5.7 Telebucaramanga
6 Telecommunications infrastructure
6.1 Overview of the national telecom network
6.2 International infrastructure
6.3 Wholesale
7 Broadband market
7.1 Market analysis
7.2 Hybrid Fibre Coax (HFC) networks
7.3 Digital Subscriber Line (DSL) networks
7.4 Fibre-to-the-Premises (FttP) networks
7.5 Other fixed broadband services
8 Digital economy
8.1 E-commerce
9 Digital media
9.1 Videostreaming
10 Mobile communications
10.1 Market analysis
10.2 Mobile statistics
10.3 Regulatory issues
10.4 Mobile infrastructure
10.5 Major mobile operators
10.6 Mobile Virtual Network Operators
11 Glossary of abbreviations
12 Related reports
Table 1 Top Level Country Statistics and Telco Authorities - Colombia 2018 (e)
Table 2 Evolution of GDP in Colombia 2000 2018
Table 3 Historic - Fixed and mobile market share of connections 1998 2009
Table 4 Fixed and mobile market share of connections 2010 2019
Table 5 Telcom market revenue (COP) 2000 2016
Table 6 Telcom market revenue (US$ billion) 2000 2016
Table 7 Share of fixed lines in service (major operators) 2000 2018
Table 8 ETB share of subscriptions by services (Bogota) 2013 2018
Table 9 ETB lines in service 2000 2018
Table 10 ETB revenue by service 2013 2018
Table 11 Movistar fixed lines in service (regulator data) 2000 2018
Table 12 Movistar financial data 2015 2018
Table 13 TigoUne lines in service 2000 2018
Table 14 Historic - UNE EPM financial data 2015 2017
Table 15 Claro fixed lines in service 2006 2018
Table 16 Claro revenue by sector 2013 2018
Table 17 Historic - Fixed lines in service and teledensity 1996 2009
Table 18 Fixed lines in service and teledensity 2010 2019
Table 19 Historic - Internet users and user penetration rates 1997 2009
Table 20 Internet users and user penetration rates 2010 2018
Table 21 Broadband subscribers by access speed 2013 2018
Table 22 Total internet subscribers (fixed and mobile) and penetration 2012 2018
Table 23 Fixed-line broadband subscribers and penetration rates 2002 2018
Table 24 Market share of broadband lines by technologies 2003 2018
Table 25 Major broadband operators market share 2011 2018
Table 26 Broadband subscribers by major operator 2012 2018
Table 27 Forecast broadband subscribers 2019; 2021; 2023
Table 28 Cable modem subscribers and penetration rates 2003 2018
Table 29 Movistar broadband subscribers (company data) 2015 2018
Table 30 DSL subscribers and penetration rates 2003 2018
Table 31 ETB fibre broadband subscribers 2015 - 2018
Table 32 Fibre broadband subscribers 2012 2018
Table 33 WiMAX broadband subscribers 2015 2018
Table 34 Satellite broadband subscribers 2013 2018
Table 35 Historic - Mobile subscribers and penetration rate 1997 2009
Table 36 Mobile subscribers and penetration rate 2010 - 2019
Table 37 Market share of mobile operators 2001 2018
Table 38 Mobile prepaid/postpaid ratio 2005 2018
Table 39 SMS messages sent 2013 2018
Table 40 MMS messages sent 2013 2016
Table 41 Mobile internet subscriptions by technology (2G, 3G, 4G) 2011 2018
Table 42 Mobile internet subscribers by operator 2013 2018
Table 43 Mobile broadband market share by operator 2010 2018
Table 44 Active mobile broadband subscribers and penetration 2008 2018
Table 45 Forecast mobile subscribers higher growth scenario 2019; 2021; 2023
Table 46 Spectrum allocations 1993
Table 47 Mobile numbers ported 2011 2016
Table 48 LTE subscribers 2012 2018
Table 49 3G subscribers 2010 2018
Table 50 GSM subscribers 2016 2018
Table 51 Movistar M2M connections 2014 2018
Table 52 Claro Colombia subscribers 2001 2018
Table 53 Claro Colombia service revenue 2013 2018
Table 54 Claro Colombia mobile service revenue 2016 2018
Table 55 Movistar subscribers 2001 2018
Table 56 Movistar Colombia financial data 2013 2018
Table 57 TigoUne subscribers 2003 2018
Table 58 TigoUne subscribers (MinTIC data) 2016 2018
Table 59 TigoUne financial data (historic) 2010 2018
Table 60 Avantel mobile subscribers 2013 2018
Table 61 Historic - UNE-EPM mobile subscribers 2012 2017
Table 62 Uff! mobile subscribers 2011 2018
Table 63 ETB mobile subscribers 2013 2018
Table 64 Virgin Mobile subscribers 2013 2018
Table 65 Virgin Mobile market share of subscribers 2013 2018
Table 66 Móvil Exito subscribers 2013 2018
Chart 1 Share of fixed lines in service (major operators) 2000 2018
Chart 2 Claro revenue by sector 2013 2018
Chart 3 Fixed lines in service and teledensity 2005 2019
Chart 4 Internet users and user penetration rates 2005 2018
Chart 5 Broadband subscribers market evolution at a glance 2002 2018
Chart 6 Market share of broadband lines by technologies 2003 2018
Chart 7 Mobile subscribers and penetration 2005 2019
Chart 8 Mobile internet subscriptions by technology (2G, 3G, 4G) 2012 2018
Exhibit 1 Map of Colombia
Exhibit 2 4G auction results

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