The Colombian telecom market is favourable towards foreign investors and has a regulatory framework that favours competition. This report covers trends and developments in telecommunications, mobile, Internet, broadband, pay TV, and converging media. Subjects include:
Colombia’s telecom market has started to experience intensifying competition since regulations have opened the long-distance sector and ushered network unbundling and wholesale services. A single Convergence Licence allows companies to offer fixed-line telephony, Internet access, broadband, and other value added services.
The country’s telecom infrastructure is reasonably well developed in the main business centres, where service availability is relatively high for Latin America. Facilities are quite poor, however, in small urban centres and rural areas.
Though lower than average for South America, Colombia’s fixed-line teledensity measures up favourably with the country’s economic indicators. Colombia has some 30 local telephone providers, partly private, and partly owned by the municipalities where they operate. Long-distance services were liberalised in mid-2007. To operate, long-distance providers need a Convergence Licence and a multicarrier access code.
Colombia’s mobile penetration is considerably higher than would be expected given the country’s general economic indicators, largely thanks to the country’s mobile rates, which have been among the lowest in Latin America. América Móvil’s Comcel is the leading cellular operator, followed by Telefónica’s Movistar and Millicom-controlled Tigo. Avantel uses iDEN technology to serve the corporate market.
The mobile market in Colombia was gravely affected by the economic recession. In the first half of 2009, the mobile subscriber base began to shrink for the first time. The downward trend was reversed in the second part of the year, but growth has been small, and the country may be facing early mobile market saturation. The large percentage of the population living below the poverty line cannot afford a mobile phone, and many of the wealthier citizens already have two mobile lines.
Colombia’s broadband penetration is slightly below average for Latin America but higher than would be expected given the country’s economic indicators. Helped along by a regulatory framework that encourages competition and by government efforts to reduce the ‘digital divide’, broadband is expanding strongly. ADSL is the leading broadband technology in Colombia, but cable broadband continues to grow both in subscriber numbers and in geographical coverage thanks to the popularity of triple play solutions.
The mobile broadband market in Colombia took off in 2009, but speeds are reportedly erratic, rarely reaching 1Mb/s even in the major cities and often dropping to less than 100Kb/s. According to consumer reviews, Tigo offers a faster service but has less coverage than Comcel or Movistar. In some of its operating areas, fixed-line company UNE-EPM has replaced its WiMAX services with mobile broadband on Tigo’s network, using a SIM card and modem branded UNE.