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Chad - Telecoms, Mobile and Internet


Attention: There is an updated edition available for this report.

Landlocked country finally gains fibre access to international subsea cables

This annual report provides a comprehensive overview of trends and developments in Chad’s telecommunications market.

Subjects covered include:

One of the most underdeveloped telecom markets in the world;
The impact of the global economic crisis;
Key statistics;
Market and industry overviews;
Government policies affecting the telecoms industry;
Market liberalisation and regulatory issues;
Telecoms operators – privatisation, acquisitions, new licences;
Major players (fixed, mobile and broadband);
Infrastructure development;
Mobile voice and data markets;
Average Revenue per User (ARPU) trends;
Internet and broadband development;
Convergence (voice/data, fixed/wireless/mobile).
Internet and broadband development;
Mobile data services.

Despite being Africa’s latest exporter of oil, Chad has one of the least developed telecommunications markets in the world. Penetration rates in all market sectors – fixed, mobile and Internet – are well below African averages.

The mobile sector is growing fast under competition between two foreign-owned networks – Bharti Airtel (formerly Zain), and Millicom (Tigo). The national telco and fixed-line operator, Sotel Tchad (ST) operates the country’s third mobile network.

ST has also rolled out a CDMA2000 fixed-wireless system that supports broadband internet access using EV-DO technology. The mobile networks offer basic mobile data services using GPRS and EDGE technology. Third generation (3G) mobile services have not yet been introduced.

Landlocked Chad finally gained access to international fibre bandwidth in 2012, but it still lacks a national backbone infrastructure to support efficient broadband services. All long-distance connections are currently made via satellite. However, the World Bank-funded Central African Backbone (CAB) project has now laid the foundation for the development of a broadband market.

Market highlights:

One of the world’s most underdeveloped markets
Access to international fibre bandwidth is set to boost the internet and broadband market
However, the country still lacks a national fibre backbone infrastructure
Third mobile network launched
Almost all cell sites powered by diesel generators

Estimated market penetration rates in Chad’s telecoms sector – end-2013
Market | Penetration rate
Mobile | 44%
Fixed | 0.3%
Internet | 2.4%
(Source: BuddeComm based on various sources)

Companies covered in this report:

Sotel Tchad (LAP Green); TchadNet; Bharti Airtel (Zain); Millicom (Tigo); Tchad Mobile (Orascom); Sitcom.


1. Executive summary
2. Key statistics
2.1 Country overview
3. Telecommunications market
3.1 Overview of Chad’s telecom market
3.2 Regional benchmarking
4. Regulatory environment
4.1 Telecommunications Act 1998
4.2 Regulatory authority
4.2.1 OTRT
4.3 Quality of service (QoS)
5. Fixed-network operator in Chad
5.1 Sotel Tchad
5.1.1 Fixed-line statistics
5.1.2 Network infrastructure
5.1.3 CDMA2000 WLL
5.1.4 National backbone network (Sitcom)
6. International infrastructure
6.1 Overview
6.2 Submarine fibre optic cables
6.3 The Central African Backbone (CAB)
6.4 Other projects
7. Internet and broadband market
7.1 Overview
7.1.1 Internet statistics
7.2 WiFi
7.3 VoIP telephony
8. Mobile communications
8.1 Overview of Chad’s mobile market
8.1.1 Mobile statistics
8.2 Major mobile operators
8.2.1 Airtel Chad (formerly Zain)
8.2.2 Millicom Chad (Tigo)
8.2.3 Salam Mobile
8.2.4 Tchad Mobile (defunct)
8.3 Mobile banking
8.4 Satellite mobile
9. Related reports
Table 1 – Country statistics Chad – 2013
Table 2 – Fixed network statistics – 2013
Table 3 – Internet provider statistics – 2013
Table 4 – Internet user statistics – 2013
Table 5 – Mobile statistics – 2013
Table 6 – National telecommunications authority
Table 7 – Fixed lines in service and teledensity in Chad – 1999 - 2013
Table 8 – International Internet bandwidth in Mb/s – 1999 - 2011
Table 9 – Internet users and penetration rate in Chad – 1998 - 2013
Table 10 – Mobile subscribers and penetration rate in Chad – 2000 - 2013
Table 11 – Zain Chad subscribers – 2005 - 2010
Table 12 – Zain Chad ARPU – 2002 - 2009
Table 13 – Tigo Chad subscribers – 2008 - 2013
Table 14 – Tigo Chad monthly ARPU – 2009 - 2010
Table 12 – Tchad Mobile (defunct) subscribers – 2001 - 2004
Chart 1 – Mobile subscribers and penetration rate in Chad – 2002 - 2013
Exhibit 1 – Map of Chad

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