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Chad - Telecoms, Mobile and Broadband - Statistics and Analyses


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Chad - Telecoms, Mobile and Broadband - Statistics and Analyses

Chad's telecom market showing steady revenue growth

During the last decade Chad's economy has been dominated by oil exports, and as a result economic growth has been adversely affected by falling price of the commodity on international markets since late 2014. Economic difficulties, with a sharp fall in GDP recorded for 2016, have been exacerbated by civil unrest and by an influx of refugees from neighbouring countries. Declining revenue has encouraged the government to attempt to renegotiate the terms of licences which only grant it 12.5% of revenue from oil exports, while it has also endeavoured to access oil money held in an escrow account set up by the World Bank and intended to be used to alleviate poverty.

The country remains one of the least developed on the continent, while telecom infrastructure is particularly poor, with penetration rates in all sectors fixed, mobile and internet well below African averages. The two main operators Millicom International and Bharti Aircom have invested in infrastructure and have become the main providers of voice and data services. However, the difficult economic conditions of the country, compounded by a tax on telecom services which has adversely affected customer spend and consequently on operator revenue, have encouraged these players to consider exiting the market. The tax on mobile operators has been increased in stages in recent years, from 4% in 2014 to 7% in 2016. In January 2018 it was increased again, to 9%. Of this, the Treasury received 4%, the regulator 2.5%, the Information and Communication Technologies Development Agency (ADETIC) 1.5%, the National School of Information and Communication Technologies (ENASTIC) 0.6% and ANSCIE 0.4%.

Millicom in early 2017 was reported to be in discussions with Orange Group regarding a potential sale, while in May 2017 Bharti Aircom announced that Chad was one of its regional markets which it considered offloading. Nevertheless, despite difficult operating conditions, large scale poverty and low spending power, Chad's telecom market offers some potential for investors to develop services given the low starting base.

The mobile sector has developed steadily under the auspices of Airtel Chad and Tigo Chad, while the national telco and fixed-line operator, Sotel Tchad (ST) operates the country's third mobile network, as Salam Mobile. Salam Mobile is mainly focussed on voice services since its dependence on GPRS and EDGE technologies offer only basic mobile data services. The country's first 3G/4G mobile licence was awarded in April 2014.

Chad finally gained access to international fibre bandwidth in 2012, but it still lacks a national backbone infrastructure to support efficient broadband services. However, the World Bank-funded Central African Backbone (CAB) project has made progress, and Chad is also party to a Trans-Saharan Backbone project which will link a fibre cable to Nigeria and Algeria.

Key developments:

Regulator critical of MNOs' poor quality of service;
Presta Bist Telecoms increases satellite broadband capacity from O3b Networks by 66%;
Government introduces 18% tax on telecom services, tax on mobile operators increased to 9% from January 2018;
Tigo Chad launches LTE, extends 3G to Abeche, NDjamena and Moundou;
Continuing expansion of national fibre backbone infrastructure;
Sotel and Camtel sign infrastructure expansion agreement;
YooMee secures funding for LTE deployment;
Report update includes the regulator's market updates, operator data to September 2017, recent market developments.

Companies mentioned in this report:

Sotel Tchad; TchadNet; Bharti Airtel (Airtel Chad); Millicom (Tigo Chad); Tchad Mobile (Orascom); Sitcom, Salam Mobile.


1. Executive summary
2. Key statistics
3. Country overview
4. Telecommunications market
4.1 Market analysis
5. Regulatory environment
5.1 Telecommunications Act 1998
5.2 Regulatory authority
5.3 Quality of service (QoS)
5.4 Voice over Internet Protocol (VoIP)
6. Fixed network operator
6.1 Sotel Tchad
6.1.1 Privatisation
6.1.2 CDMA2000 WLL
6.1.3 National backbone network (Sitcom)
7. Telecommunications infrastructure
7.1 Data centres
8. International infrastructure
8.1 Submarine fibre optic cables
8.2 The Central African Backbone (CAB)
8.3 Other projects
9. Broadband market
9.1 Introduction and statistical overview
9.1.1 Market analysis
9.1.2 Broadband statistics
9.1.3 Fixed wireless (WiMAX, WiBro, Wi-Fi)
9.1.4 Satellite broadband
10. Mobile communications
10.1 Market analysis
10.1.1 Mobile statistics
10.1.2 Mobile data
10.1.3 Mobile broadband
10.2 Mobile infrastructure
10.2.1 Digital networks
10.3 Other infrastructure developments
10.3.1 Satellite mobile
10.4 Major mobile operators
10.4.1 Airtel Chad (formerly Zain)
10.4.2 Millicom Chad (Tigo)
10.4.3 Salam Mobile
10.4.4 Tchad Mobile (defunct)
10.5 Mobile content and applications
10.5.1 Money transfer, m-banking
11. Related reports
Table 1 Country statistics Chad 2017 (e)
Table 2 Fixed network statistics 2017 (e)
Table 3 Internet provider statistics 2018
Table 4 Internet user statistics 2017 (e)
Table 5 Mobile statistics 2017 (e)
Table 6 National telecommunications authority
Table 7 GDP in Chad 2007- 2016
Table 8 Telecom market revenue by sector 2009 - 2015
Table 9 Average annual telecom ARPU 2008- 2015
Table 10 Historic - Fixed lines in service and teledensity in Chad 1999 - 2009
Table 11 Fixed lines in service and teledensity in Chad 2010 - 2018
Table 12 Fixed lines by type 2008 - 2015
Table 13 International internet bandwidth 1999 - 2016
Table 14 Historic - Internet users and penetration rate in Chad 1998 - 2009
Table 15 Internet users and penetration rate in Chad 2010 - 2018
Table 16 Fixed-line internet subscribers 2009 - 2018
Table 17 Fixed-line internet subscribers by alternative operators 2010 - 2015
Table 18 Total internet subscribers 2009 - 2018
Table 19 Internet sector revenue 2011 - 2015
Table 20 - Mobile base stations in service - 2000 2015
Table 21 - Historic - Mobile subscribers and penetration rate in Chad - 2000 2009
Table 22 Mobile subscribers and penetration rate in Chad 2010 - 2018
Table 23 Mobile market share of subscribers by operator 2010 - 2015
Table 24 Proportion of mobile subscribers by prepaid and contract 2011 - 2015
Table 25 Mobile voice traffic by operator 2011 - 2015
Table 26 SMS traffic 2011 - 2018
Table 27 Active mobile broadband subscribers and penetration 2014 - 2016
Table 28 Airtel Chad subscribers 2005 - 2017
Table 29 Tigo Chad subscribers 2008 - 2017
Table 30 Salam Mobile subscribers 2012 - 2017
Table 12 Tchad Mobile (defunct) subscribers 2001 - 2004
Table 12 Market share of m-money revenue by operator 2014 - 2015
Chart 1 Fixed lines in service and teledensity in Chad 2005 2018
Chart 2 Internet users and penetration rate in Chad 2005 2018
Chart 3 Mobile subscribers and penetration rate in Chad 2000 - 2018
Exhibit 1 Map of Chad

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