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BuddeComm Intelligence Report - VoIP and Mobile VoIP Statistics and Insights


Attention: There is an updated edition available for this report.

Improved technology solutions have led to a robust VoIP market in recent years and this growth continues despite the economic downturn, due primarily to the fact that VoIP offers a cheaper alternative. While security and reliability concerns still need to be resolved; consumers and business are turning to VoIP in an effort to save costs. Japan, France and the USA continue to be some of the world’s hottest markets for IP telephony. Over the last couple years, Europe has also become a prime innovator in VoIP services, whether stand-alone, bundled as a triple play offer, or through fixed-mobile convergence packages.

This unique BuddeComm Intelligence report provides key industry information and statistics on the worldwide VoIP market including mobile VoIP developments. It also includes a brief case study on two leading markets, France and Japan and insight into Belize, which in 2013 has finally unrestricted VoIP services.

Latest developments:

Mobile VoIP is becoming a key area of focus, particularly in Europe and North America; In 2013 Facebook launched an initial VoIP service for its Facebook Messenger app; VoIP providers continue to look at the international long distance call segment for future growth opportunities; one of the other challenges for the VoIP market is establishing the extent to which it can and should be regulated.

Companies mentioned in this report include:

Skype; NTT; France Telecom; Comcast; Facebook VoIP; GoogleTalk; Vonage; other VoIP players.

Statistical information includes:

Worldwide VoIP subscriber base; Top ten countries by VoIP subscribers; Regional VoIP subscriber market share; Worldwide VoIP services market value; Worldwide registered users of Skype;
France - End-user traffic volume in minutes by sector; France- Proportion of fixed lines by technology;
Japan - Fixed-line subscribers by technology.


1. Synopsis
2. VoIP market summary
2.1 Impact on international call traffic
3. Mobile VoIP
3.1 OTT mobile VoIP and messaging a threat to revenue
3.2 USA and mobile VoIP
3.3 France and mobile VoIP
4. VoIP market statistics
4.1 Global VoIP subscribers
4.2 Global VoIP service providers
4.2.1 Skype
5. VoIP market insights
5.1 IMS
5.2 HD Voice
5.3 Integration with UC applications
6. Brief case studies:
6.1 Belize
6.2 France
6.3 Japan
7. Related reports
Table 1 – Worldwide VoIP subscriber base – 2005; 2007; 2009; 2011; 2013
Table 2 – Top ten countries by VoIP subscribers – Mid 2012
Table 3 – Regional - VoIP subscriber market share – mid 2012
Table 4 – Worldwide VoIP services market value – 2010 - 2013
Table 5 - Largest VoIP providers by subscribers – mid-2008; mid 2011
Table 6 – Worldwide registered users of Skype – 2007; 2009; 2011; 2013
Table 7 – France - end-user traffic volume in minutes by sector – 2002 - 2012
Table 8 – France - end-user traffic growth by sector – 2002 - 2012
Table 9 – France - proportion of fixed lines by technology – 2004 - 2012
Table 10 – Japan - fixed-line subscribers by technology – 1997 - 2012
Chart 1 – France - end-user traffic volume in minutes by sector – 2002 – 2012
Exhibit 1 – VoIP market – selected key developments
Exhibit 2 – Examples of large consumer VoIP service providers by region
Exhibit 3 – Skype in the classroom
Exhibit 4 – What is IMS?

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