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Botswana - Telecoms, Mobile and Broadband

Botswana - Telecoms, Mobile and Broadband

Internet use on the rise

This annual report provides a comprehensive overview of trends and developments in Botswana's telecommunications market.

Subjects covered include:

Key statistics;
Market and industry overviews;
The impact of the global economic crisis;
Government policies affecting the telecoms industry;
Market liberalisation and regulatory issues;
Telecoms operators privatisation, acquisitions, new licences;
Major players (fixed, mobile and broadband);
Infrastructure development;
Internet and broadband development and growth;
Mobile data services, including 3G and LTE;
Convergence (voice/data, fixed/wireless/mobile);
Average Revenue per User.

Botswana is one of Africa's wealthiest nations with a thriving economy mainly based on diamond mining and tourism which recovered quickly from a recession during the global financial crisis (GFC). Regulatory reform has turned the country into one of the most liberalised telecommunications markets in the region, including a service-neutral licensing regime which takes into account the increasing convergence of technologies and services.

Although at well over 100% Botswana has one of the highest mobile market penetration rates in Africa, the average revenue per user is also one of the highest on the continent. In a bid to generate new revenue streams and secure market share, the three mobile operators Mascom Wireless (an affiliate of South Africa's MTN), Orange Botswana (backed by France Telecom) and BeMobile (a subsidiary of fixed-line incumbent BTC) have entered the underdeveloped broadband sector with different strategies including 3G mobile, LTE, WiMAX, and bundling with fixed-line (ADSL) services. Here they are competing with a large number of ISPs, some of which have rolled out their own wireless access infrastructure.

After stagnating for three years, the number of internet users has been rising since 2012, as a result of lower prices following improvements in international connectivity. Historically, the landlocked country has depended on satellites for its international bandwidth, and on other countries for transit capacity to landing points of international submarine fibre optic cable systems. The landing of additional cables in the region in 2011 and 2012 has improved the competitive situation in this sector.

The planned privatisation of BTC has been postponed in the wake of the global economic crisis and is now expected to be completed in 2014. In the interim, BTC has been transformed into a retailer of services while BoFiNeT was created as a separate wholesale infrastructure business.

Market highlights:

One of the highest levels of mobile and fixed-line penetration in Africa;
Internet use on the rise following improvements in international connectivity;
First LTE network launched;
BTC privatisation expected in 2014
Botswana Fiber Networks launches a wholesale provider of telecom services.

Estimated market penetration rates in Botswana's telecoms sector end 2013
Market | Penetration rate
Mobile | 184%
Fixed | 8.5%
Internet | 8.0%
(Source: BuddeComm based on various sources)

Companies covered in this report:

Botswana Telecommunications Corporation (BTC); Mascom Wireless (MTN); Orange Botswana (Vista Cellular); BeMobile; Botsnet; MTN Businesss; InfoBotswana (IBIS); Broadband Botswana Internet (BBI); OPQ Net; Mega Internet; Global Broadband Solution (GBS); Tsagae Communications; Virtual Business Network Services (VBN); Bytes Technology; Fourth Dimension; Hi-Performance Systems; Microteck Enterprises; Tharinet; Netspread; First National Bank.


1. Executive summary
2. Key statistics
2.1 Country overview
3. Telecommunications market
3.1 Overview of Botswana's telecom market
4. Regulatory environment
4.1 Background
4.2 Regulatory authority
4.2.1 Botswana Telecommunications Authority
4.3 Universal Service and Access Strategy
4.4 Infrastructure sharing
4.5 Interconnection and tariffs
4.6 Telecom sector liberalisation in Botswana
4.6.1 Regulatory reform 2006
4.6.2 Service-neutral licences since 2007
5. Fixed network operator in Botswana
5.1 Botswana Telecommunications Corporation (BTC)
5.1.1 Financial results
5.1.2 Privatisation
5.1.3 Services
5.1.4 Fixed-line statistics
5.1.5 Fixed-line infrastructure
5.1.6 Wireless Local Loop (WLL)
5.1.7 Public payphones
5.1.8 National backbone network
6. International infrastructure
6.1 Submarine fibre
7. Internet market
7.1 Overview
7.1.1 Internet statistics
7.2 Public internet access facilities
7.3 Botswana's ISP market
7.3.1 Botsnet
7.3.2 MTN Business (formerly Verizon, UUNet)
7.3.3 InfoBotswana (IBIS)
7.3.4 Broadband Botswana Internet (BBI)
7.3.5 OPQ Net
7.3.6 Mega Internet
7.3.7 Global Broadband Solution (GBS)
7.3.8 Tsagae Communications
7.3.9 Virtual Business Network Services (VBN)
7.4 Botswana Internet Exchange (BINX)
8. Broadband market
8.1 ADSL
8.2 Wireless broadband
8.3 WiMAX
8.3.1 Orange Livebox
8.3.2 Netspread
9. Convergence
9.1 VoIP telephony
9.2 Next Generation Network (NGN)
9.3 E-health, E-learning
10. Mobile communications
10.1 Overview of Botswana's mobile market
10.1.1 Mobile statistics
10.2 Regulatory issues
10.2.1 Backbone infrastructure
10.2.2 Airtime tax
10.2.3 SIM card registration
10.3 Major mobile operators
10.3.1 Mascom Wireless
10.3.2 Orange Botswana (formerly Vista Cellular)
10.3.3 BeMobile (BTC)
10.4 Mobile data services
10.5 Third generation (3G)
10.6 LTE (4G)
10.7 Mobile banking
11. Related reports
Table 1 Country statistics Botswana 2013
Table 2 Fixed-line network statistics 2013
Table 3 Internet provider statistics 2013
Table 4 Internet and social media user statistics 2013
Table 5 Mobile statistics 2013
Table 6 National telecommunications authority
Table 7 BTC financial results 2005 - 2012
Table 8 Fixed lines in service and teledensity in Botswana 2000 - 2013
Table 9 Internet users and penetration rate in Botswana 2000 - 2013
Table 10 Mobile subscribers and penetration rate in Botswana 1999 - 2013
Table 11 Mobile subscribers in Botswana by operator and annual change June 2012
Table 12 Mascom Botswana ARPU 2005 - 2012
Table 13 Mascom Botswana 3G/HSPA mobile broadband pricing 2013
Chart 1 Mobile subscribers in Botswana 2002 - 2013
Exhibit 1 Map of Botswana

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