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Bosnia-Herzegovina - Telecoms, Mobile and Broadband and Digital Media - Statistics and Analyses

Bosnia-Herzegovina - Telecoms, Mobile and Broadband and Digital Media - Statistics and Analyses

Bosnia-Herzegovina starts delayed digital TV transmissions

Supported by the funds provided by the European Union (EU), Bosnia-Herzegovina enjoyed strong economic growth following the three-year war which ended in 1995. A further period of growth followed between 2006 and 2008, though this subsequently slowed in the wake of the financial crisis, with GDP falling 2.9% in 2009 before recovering in 2010. GDP growth increased to 2.8% in 2015 and was expected to have grown to 3% for 2016.

Future economic prosperity largely rests on the country's integration with the EU. In preparation for eventual membership, the country has sought closer integration with the EU and adopted a range of commitments to political, economic, trade, and human rights reform. It has also aligned its telecom policies and regulatory measures to prepare it to compete effectively within the EU.

The market has been liberalised and a regulatory framework created based on the EU's regulatory framework for communications, promoting competition as the most efficient way to offer communications products and services. Ongoing introduction of secondary legislation by the regulator is slowly improving the regulatory environment. To this end, the regulator has promoted fixed-line and mobile number portability, reduced interconnection tariffs and allowed the three incumbent operators to provide services outside their original concession areas.

Although a number of fixed-line operators offer services the market is dominated by the three incumbent operators, which hold a combined market share of 99%. All three incumbents are subject to specific obligations designed to improve competition.

Internet services are available through the incumbents and alternative operators. Internet usage in Bosnia-Herzegovina is showing signs of significant growth on the back of competition and the improved availability of services.

The three mobile network operators (MNOs), each affiliated with one of the incumbent fixed-line operators, provide near-national coverage. Their upgraded networks are helping to support broadband in rural areas where fixed-line infrastructure is insufficient. In addition, mobile data and mobile broadband offers will provide future revenue growth given the limited potential of mobile voice services.

Key developments:

MVNO Izi Mobil closes down having failed to gain market share;
Digital TV transmissions begin, using Mux A;
Fixed-line voice revenue continues to slide as customers migrate to VoIP and mobile services for voice calls;
BH Telecom reporting lower revenue for H1 2016;
Report update included the regulator's market data for 2015, telcos' operating and financial data to Q2 2016, recent market developments.

Market penetration rates in Bosnia-Herzegovina's telecoms sector 2016 (e)
Penetration of telecoms services: | Penetration
Fixed-line telephony | 19.8%
Fixed broadband | 17.1%
Mobile SIM (population) | 90.5%
(Source: BuddeComm)

Companies mentioned in this report:

BH Telecom, HT Mostar, Telekom Sprske


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics Bosnia-Herzegovina – 2016 (e)
    • Table Telephone network statistics – 2016 (e)
    • Table Internet user and subscriber statistics – 2016 (e)
    • Table Broadband statistics – 2016 (e)
    • Table Mobile statistics – 2016 (e)
    • Table National telecommunications authority
  • COUNTRY OVERVIEW
  • TELECOMMUNICATIONS MARKET
    • HISTORICAL OVERVIEW
      • Table Telecoms revenue by sector–2005 - 2015
      • Table Proportion of telecoms revenue by sector– 2011 - 2015
  • REGULATORY ENVIRONMENT
    • HISTORICAL OVERVIEW
    • TELECOM SECTOR LIBERALISATION
    • REGULATORY AUTHORITY
    • INTERCONNECTION
    • ACCESS
    • NUMBER PORTABILITY (NP)
      • Table Accumulated fixed number portings – 2011 - 2015
    • CARRIER SELECTION/CARRIER PRESELECTION
      • Table Direct access, CS and CPS subscribers – 2008 - 2015
    • TARIFF REBALANCING
    • PRIVATISATION
      • BH Telecom
      • HT Mostar
      • Telekom Srpske
  • FIXED NETWORK OPERATORS
    • INTRODUCTION
      • Table Fixed-telephony subscriber market share by operator – 2011 - 2014
      • Table VoIP subscriptions – 2009 - 2015
      • Table Historic - Fixed-line voice lines by operator – 2001 - 2011
    • BH TELECOM
    • HT MOSTAR
    • TELEKOM SRPSKE
      • Table Telekom Srpske fixed line subscribers – 2008 - 2015
      • Table Telekom Srpske financial data – 2010 – 2016
      • Table Telekom Srpske domestic revenue by service – 2010 – 2016
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Historic - Fixed lines in service and teledensity – 1999 - 2009
      • Table Fixed lines in service and teledensity – 2010 - 2017
      • Table Historic - Fixed lines in service per incumbent operator – 2001 - 2009
      • Table Fixed-line traffic – 2014 - 2015
      • Table International internet bandwidth – 2007 - 2015
  • FIXED-LINE BROADBAND MARKET
    • MARKET ANALYSIS
    • BROADBAND STATISTICS
      • Table Historic - Internet users and penetration rate – 1999 - 2009
      • Table Internet users and penetration rate – 2010 - 2017
      • Table Internet subscribers – 1999 - 2017
      • Table Dial-up internet subscribers – 2007 - 2015
      • Table Fixed-line broadband subscribers and penetration rate – 2002 - 2017
      • Table Broadband subscribers by access type – 2004 - 2015
      • Table Broadband share of subscribers by platform – 2004 - 2015
      • Table BH Telecom DSL subscribers– 2004 - 2010
    • FORECASTS – BROADBAND SUBSCRIBERS – 2016; 2018; 2021
      • Table Forecast fixed broadband subscribers – higher growth scenario – 2016; 2018; 2021
    • NOTES ON SCENARIO FORECASTS
    • INFORMATION SOCIETY
    • FIXED-LINE BROADBAND TECHNOLOGIES
      • Hybrid Fibre Coax (HFC) networks
      • Digital Subscriber Line (DSL) networks
        • Table Telekom Srpske DSL subscribers – 2011 – 2015
      • Fibre-to-the-Premises (FttP) networks
        • Table FttP subscribers – 2012 - 2017
      • Other fixed broadband services
  • DIGITAL MEDIA
    • DIGITAL TV
      • Videostreaming
      • Cable TV (CATV)
      • Digital Terrestrial TV (DTTV)
  • MOBILE MARKET
    • MARKET ANALYSIS
      • Table Prepaid and contract cards in service – 2005 – 2015
    • MOBILE STATISTICS
      • Table Historic - Mobile subscribers and penetration rate – 1998 – 2009
      • Table Mobile subscribers and penetration rate – 2010 – 2017
      • Table Mobile subscriber market share by operator –2004 - 2015
    • MOBILE DATA SERVICES
      • SMS/MMS
        • Table Total SMS and MMS messages sent – 2003 - 2015
    • MOBILE BROADBAND
      • Table Active mobile broadband subscribers – 2009 - 2017
    • REGULATORY ISSUES
      • National licences
      • National roaming
      • 3G mobile licenses
      • Mobile Number Portability (MNP)
        • Table Annual mobile number portings – 2011 - 2015
    • MOBILE INFRASTRUCTURE
      • Digital networks
      • Other infrastructure developments
    • MAJOR MOBILE OPERATORS
      • BH Mobile
      • Mobilna Srpske (m:tel)
        • Table M:tel mobile subscribers – 2008 - 2015
      • HT Mobile (Eronet)
      • Mobile Virtual Network Operators (MVNOs)
    • MOBILE CONTENT AND APPLICATIONS
  • RELATED REPORTS

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