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Austria - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses


Attention: There is an updated edition available for this report.

Austria - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Austrian government pledges €1 billion for national broadband

Austria’s telecom market is dominated by a few key players in all sectors, though the regulator has introduced measures which encourage new entrants in the market. The fixed-line broadband market is dominated by DSL, which rapidly overtook cable as the preferred access method. UPC Austria is the leading cable operator, while Telekom Austria retains a leading share of DSL connections. The incumbent has invested in vectoring VDSL and G.fast technologies in a bid to deliver fast broadband services in urban areas with less investment than is required via FttP. However, there is a shift in investment towards fibre, with the incumbent committed to invest €400 million during 2015 to improve its networks and the government allocating €1 billion in public funding to upgrade infrastructure nationally.

The mobile market has undergone considerable consolidation, most recently with 3 Austria acquiring the network and assets of Orange. Nevertheless, there is a growing number of MVNOs and resellers to provide competition in the low-cost sector. In mid-2015 Tele2 re-entered the mobile market as an MVNO, having sold its mobile business back in 2007. This allows the operator to build on its multi-service bundled offerings. Part of the growth in the MVNO sector has been due to regulatory concessions by which 3 Austria, as part of its Orange take-over, must provide 30% of network capacity to support up to 16 MVNOs. The 3G networks have seen impressive growth in subscriber uptake, largely at the expense of existing GSM offerings, while into 2015 there are the beginnings of a wide-scale migration of subscribers from 3G to LTE. By mid-2015 LTE networks provided about 98% population coverage.

This report presents key aspects of the Austrian telecom and ICT markets, including statistical data on the fixed network services sector and telecom infrastructure. It presents an overview of recent regulatory developments, including broadband access and carrier preselection. The major fixed network operators are profiled, together with recent financial and operating data and an analysis on company strategies. The report also examines the mobile market, providing historical and current subscriber statistics, an overview of key operators, an analysis of emerging technologies and data services, and forecasts for ARPU and subscribers. In addition the report covers developments in Austria’s digital economy and digital media sectors, as well as the developing broadband market.

Key developments:

Government pledges €1 billion in funding to upgrade national broadband availability;
Telekom Austria delivers 100Mb/s with G.fast, commits €400 million for domestic broadband infrastructure upgrades, expands satellite broadband to deliver bundled services;
Xlink launches 1Gb/s FttP broadband offer;
UPC Austria tests 1.3Gb/s service;
América Móvil increases stake in Telekom Austria;
Telekom Austria expands satellite broadband deal with Eutelsat, launches A1 Now OTT videostreaming service;
Tele2 re-enters Austria’s mobile market as an MVNO;
UPC’s MVNO service opens up to non-UPC subscribers;
Report update includes the regulator’s market data updates for 2014; operator data to Q2 2015, recent market developments

Companies mentioned in this report:

Telekom Austria, UPC Austria, Xlink, Orange Austria, T-Mobile Austria, UPC Austria, ORF, Tele2/UTA, tele.ring, eTel Austria, 3 Austria, A1.


1. Key statistics
2. Telecommunications market
2.1 The market recent developments
3. Regulatory environment
3.1 Historical overview
3.2 Regulatory authorities
3.2.1 Austrian Regulatory Authority for Broadcasting and Telecommunications
3.2.2 Telekom Control Commission
3.2.3 Austrian Communications Authority (KommAustria)
3.3 EU regulatory framework
3.4 Revised NFR
3.5 Government policies
3.5.1 Privatisation of Telekom Austria
3.5.2 Interconnect
3.5.3 Access
3.6 Number Portability (NP)
3.7 Carrier PreSelection (CPS)
4. Fixed network operators
4.1 Introduction
4.2 Telekom Austria
4.2.1 Consolidating European markets
4.3 Tele2
4.4 tele.ring
4.5 UPC Austria
4.6 eTel Austria
5. Telecommunications Infrastructure
5.1 Overview of the national telecom network
5.2 Next Generation Network (NGN)
5.3 Structural separation
5.4 International infrastructure
5.4.1 Submarine cable networks
5.4.2 Satellite networks
5.5 Wholesaling
6. Broadband Market
6.1 Introduction and statistical overview
6.1.1 Market analysis recent developments
6.1.2 Broadband statistics
6.1.3 Forecasts broadband subscribers 2015; 2017; 2020
6.2 Hybrid Fibre Coax (HFC) networks
6.2.1 UPC Austria
6.2.2 Government support
6.2.3 Regional broadband
6.3 Digital Subscriber Line (DSL) networks
6.4 G.fast
6.5 Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
6.6 Other fixed broadband services
6.6.1 BPL
6.6.2 Fixed wireless (Wi-Fi and WiMAX)
6.6.3 Wireless Local Loop (WLL)
6.6.4 450MHz frequency band
6.6.5 3.5GHz frequency band
6.6.6 Wireless LANs/Wi-Fi
6.6.7 WiMAX
6.6.8 Internet via satellite
6.7 Competition issues
6.7.1 Regulating wholesale access
6.7.2 Wholesale market
7. Digital Media
7.1 Introduction
7.1.1 Cable TV
7.1.2 Satellite TV
7.1.3 Digital terrestrial TV
7.1.4 DVB-T2
7.1.5 Bundled services
7.2 Major players
7.2.1 UPC Austria
7.3 Videostreaming
7.4 Communications: VoIP, messaging, conferencing
7.4.1 VoIP (Voice over Internet Protocol)
8. Digital Economy
9. Mobile Communications
9.1 Market analysis recent developments
9.2 Mobile statistics
9.2.1 General statistics
9.2.2 Mobile voice
9.2.3 Mobile data
9.2.4 Mobile broadband statistics
9.2.5 Forecasts
9.3 Regulatory issues
9.3.1 Regulatory authority
9.3.2 Spectrum regulations and spectrum auctions
9.3.3 Roaming
9.3.4 Mobile Number Portability (MNP)
9.3.5 Mobile termination rates (MTRs)
9.3.6 Network sharing
9.4 Mobile infrastructure
9.4.1 Digital networks
9.4.2 Other infrastructure developments
9.5 Major mobile operators
9.5.1 Orange
9.5.2 3 Austria (Drei Austria)
9.5.3 A1
9.5.4 T-Mobile Austria
9.5.5 Mobile Virtual Network Operators (MVNOs)
9.6 Mobile content and applications
9.6.1 M-commerce
9.6.2 Mobile VoIP
9.6.3 Machine-to-Machine
9.6.4 Mobile TV
9.6.5 Femtocells
9.7 Mobile handsets
Table 1 Country statistics Austria 2015 (e)
Table 2 Telecom revenue and investment statistics 2014
Table 3 Telephone network statistics 2015 (e)
Table 4 Internet user statistics 2015 (e)
Table 5 Broadband statistics 2015 (e)
Table 6 Mobile statistics 2015 (e)
Table 7 National telecommunications authorities
Table 8 Retail telecoms revenue by sector 2003 - 2015
Table 9 Telecoms revenue by sector 2003 - 2015
Table 10 Telecoms sector investment by type 2006 - 2014
Table 11 Telecom traffic by sector 2005 - 2014
Table 12 Telekom Austria unbundled lines 2004 2015
Table 13 Ported geographic numbers by year 2006 2014
Table 14 CPS and CbC lines 2004 - 2014
Table 15 Telekom Austria Group financial data 2001 - 2015
Table 16 Telekom Austria financial data 2009 - 2015
Table 17 Telekom Austria: PSTN and ISDN access lines 2005 - 2015
Table 18 Telekom Austria traffic statistics in minutes 2007 - 2015
Table 19 Telekom Austria traffic statistics, annual change 2010 - 2015
Table 20 Telekom Austria financial data by sector 2009 - 2015
Table 21 Tele2 financial data by sector 2007 - 2015
Table 22 Tele2 subscribers 2007 - 2015
Table 23 UPC Austria revenue 2005 2015
Table 24 UPC Austria subscribers 2006 - 2015
Table 25 Historic - Fixed lines in service and household teledensity 1999 - 2004
Table 26 Fixed lines in service and household teledensity 2005 - 2015
Table 27 Broadband penetration of households 2006 - 2014
Table 28 Broadband downloaded traffic 2012 - 2014
Table 29 ICT development households with computers, internet, broadband (%) 2002 - 2013
Table 30 ICT development businesses with computers, internet, websites (%) 2003 - 2014
Table 31 Broadband connections by data rate 2012 - 2014
Table 32 Market share of broadband connections by technology 2013
Table 33 Historic - Internet users and penetration rate 1995 - 2004
Table 34 Internet users and penetration rate 2005 - 2015
Table 35 Total fixed-line broadband subscribers by access type 2002 - 2015
Table 36 Total fixed-line broadband penetration 2002 - 2015
Table 37 Revenue from retail and wholesale broadband connections 2005 - 2015
Table 38 Broadband market share by platform 2013 - 2015
Table 39 Fixed broadband market share by provider 2013 - 2015
Table 40 Forecast broadband subscribers higher growth scenario 2015; 2017; 2020
Table 41 Forecast broadband subscribers lower growth scenario 2015; 2017; 2020
Table 42 Cable broadband subscribers 2012 - 2014
Table 43 UPC Austria broadband subscribers 2005 2015
Table 44 UPC Austria revenue 2005 - 2015
Table 45 Telekom Austria: retail and wholesale DSL lines 2005 - 2015
Table 46 ADSL subscribers and annual change 2000 - 2015
Table 47 FttP connections 2011 - 2015
Table 48 Fixed-line wireless broadband subscribers 2006 - 2014
Table 49 Bitstream access lines by type 2004 - 2014
Table 50 Bitstream and resale access revenue 2012 - 2014
Table 51 Telekom Austria unbundled lines 2004 - 2015
Table 52 Historic - TV households by technology 2000 - 2010
Table 53 Historic Share of cable and satellite TV households 2000 - 2010
Table 54 Subscribers to bundled services 2012 - 2014
Table 55 UPC Austria revenue 2005 - 2015
Table 56 UPC Austria subscribers by service 2006 - 2015
Table 57 Telekom Austria IPTV subscribers 2007 - 2015
Table 58 Austria's digital economy ranking (main indicators) 2014
Table 59 Use of computer, internet and broadband 2005 - 2014
Table 60 Online advertising expenditure 2005 - 2014
Table 61 Mobile network data traffic 2008 - 2014
Table 62 Mobile market revenue by service 2012 - 2014
Table 63 Mobile service revenue, retail and wholesale 2000 - 2015
Table 64 Average subscriber use of services 2012 - 2014
Table 65 Historic - Mobile subscribers and penetration rate (regulator data) 1999 2004
Table 66 Mobile subscribers and penetration rate 2005- 2016
Table 67 Mobile SIMs in use, 2G, 3G and 4G 2004 - 2015
Table 68 Mobile market share of subscribers by operator 2006 - 2014
Table 69 Mobile numbers in use, contract and prepaid 2004 - 2014
Table 70 A1 prepaid subscribers 2005 - 2015
Table 71 Mobile call minutes 2003 - 2015
Table 72 SMS messages sent 2004 - 2015
Table 73 A1 SMS sent 2006 - 2015
Table 74 MMS messages sent 2005 - 2015
Table 75 Mobile broadband subscribers 2005 - 2015
Table 76 A1 mobile broadband subscribers 2009 - 2015
Table 77 Mobile broadband market share by provider 2013 - 2015
Table 78 Forecast mobile subscribers 2015; 2017; 2020
Table 79 GSM spectrum distribution among MNOs (MHz) 2010
Table 80 2.6GHz spectrum auction results September 2010
Table 81 European roaming charges 2007 - 2014
Table 82 European roaming charges 2014 - 2017
Table 83 Mobile number portings 2010 - 2014
Table 84 Mobile termination charges by operator (historic) 2008 - 2011
Table 85 Orange Austria mobile subscribers (historic) 2009 - 2012
Table 86 3 Austria active subscribers 2013 - 2014
Table 87 3 Austria registered subscribers 2009 - 2014
Table 88 3 Austria financial data 2008 - 2014
Table 89 3 Austria annualised ARPU 2008 - 2014
Table 90 A1 subscribers (Austria) 2000 - 2015
Table 91 A1 - mobile financial data 2004 - 2015
Table 92 A1 monthly ARPU 2004 - 2015
Table 93 T-Mobile Austria mobile service revenue 2003 - 2015
Table 94 T-Mobile Austria subscribers 2004 - 2015
Table 95 T-Mobile Austria annualised ARPU 2006 - 2015
Table 96 M2M connections 2012 - 2016
Table 97 Smartphone penetration 2008 - 2014
Table 98 Smartphones in use 2010 - 2015
Table 99 Mobile data services revenue as proportion of total 1999 - 2014
Table 100 Mobile data traffic 2008 - 2016
Chart 1 Telecom traffic by sector 2005 - 2014
Chart 2 Telekom Austria financial data 2009 2015
Chart 3 Telekom Austria traffic statistics in minutes 2007 2015
Chart 4 Tele2 financial data by sector 2007 - 2015
Chart 5 Tele2 subscribers 2007 - 2015
Chart 6 UPC Austria subscribers 2006 2015
Chart 7 Fixed lines in service and teledensity 2005 2015
Chart 8 Internet users and penetration rate 2003 - 2015
Chart 9 Total fixed-line broadband subscribers by access type 2002 - 2015
Chart 10 Telekom Austria: retail and wholesale DSL lines 2004 - 2015
Chart 11 UPC Austria subscribers 2006 2015
Chart 12 Mobile service revenue, retail and wholesale 2000 - 2015
Chart 13 Mobile subscribers and penetration rate 2005 - 2016
Chart 14 Mobile SIMs in use, 2G and 3G 2004 - 2015
Chart 15 Mobile market share by operator 2006 - 2014
Chart 16 3 Austria subscribers 2009 - 2014
Chart 17 3 Austria annualised ARPU 2008 - 2014
Chart 18 A1 annualised monthly ARPU 2004 - 2015
Exhibit 1 EU The New Regulatory Framework (NRF)
Exhibit 2 Access and the local loop
Exhibit 3 Regional WLL licenses in 3.5GHz spectrum by operator 2004
Exhibit 4 Regional WLL licenses in 3.5GHz spectrum by operator 2009
Exhibit 5 450MHz frequency allocation overview 2006
Exhibit 6 3.5GHz frequency allocation 2008
Exhibit 7 Overview of digital media
Exhibit 8 Active mobile providers
Exhibit 9 3G licence results - 2000
Exhibit 10 450MHz licence results 2006
Exhibit 11 Multi-spectrum auction results Oct 2013
Exhibit 12 2G spectrum allocations by operator
Exhibit 13 3G spectrum allocations by operator

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