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Austria - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Telekom Austria invests in XG-Fast technologies to support its NGN

Austria’s telecom market is dominated by the incumbent Telekom Austria and the cableco UPC Austria, though in recent years there has been greater competitive pressure in the fixed-line broadband and mobile sectors.

The fixed-line broadband market is dominated by the DSL sector, which retained a 64% market share of subscribers at the beginning of 2017. The cable broadband sector has held a steady share of about 34%. Although there are a number of smaller operators the cable sector is dominated by UPC Austria. Telekom Austria has invested in G.fast technologies to supplement high-bandwidth connectivity in areas where it has not prioritised fibre. Fibre penetration remains low, with the platform having less than 2% market share of subscribers, but there is vigour among operators to build out network infrastructure. Ongoing investment in the sector suggests stronger growth in coming years, and as a result the number of DSL lines is expected to fall as customers are migrated to fibre.

The regulator in February 2017 proposed a framework by which broadband services could be expanded across the country, partly through encouraging the use of DSL vectoring technology.

Austria’s competitive mobile market is dominated by the three operators 3 Austria, T-Mobile Austria and Telekom Austria’s own unit A1. However, the markets also benefits from a growing number of new entrants in the MVNO sector, which by early 2017 collectively had a 5% share of the market by subscribers. Part of the growth in the MVNO sector is due to regulatory concessions by which 3 Austria, as part of its take-over of Orange Austria, was obliged to provide a third of its network capacity to support up to 16 MVNOs.

The competitive environment has led to relatively low ARPU for operators, as well as some of the region’s lowest tariffs for consumers. The operators’ LTE networks have benefited from regulatory measures which have allowed operators to refarm existing 2G and 3G spectrum for LTE, while spectrum in the 700MHz has also been set aside for mobile broadband use once this band is released from broadcasters.

This report presents key aspects of the Austrian telecom and ICT markets, including statistical data on the fixed network services sector and telecom infrastructure. It presents an overview of recent regulatory developments, including those related to broadband access. The major fixed network operators are also profiled, together with the most recent performance data and an analysis on market strategies. The report also covers fixed-line and mobile broadband developments as well as the mobile market in general, including recent developments in technologies deployed and the strategies of operators as they focus on mobile data services.

Key developments:

Telekom Austria sets up A1 Digital International subsidiary focussed on digital businesses and technologies;
Mobile sector revenue accounting for two-thirds of total telecom revenue;
Telekom Austria launches 100Gb/s network across the CEE region, switches domestic fixed-line traffic to VoIP;
Telekom Austria trials XG-Fast technology providing data at over 11Gb/s;
T-Mobile Austria and Huawei sign five-year deal to improve wireless home broadband services;
Regulator proposes framework to expand broadband services nationally;
Government pledges €1 billion to upgrade national broadband availability;
Xlink launches 1Gb/s FttP broadband offer;
UPC Austria tests 1.3Gb/s service;
TA trials vectoring technology;
Public broadcaster ORF to transition to DVB-T2 standard by February 2019;
T-Mobile Austria expands Narrowband IoT capabilities;
ZTE signs an MoU with 3 Austria to trial pre-5G technologies; MVNOs secure 5% market share of subscribers;
A1 and Nokia trial tri-carrier technology providing data at up to 513Mb/s;
LTE available to about 98% of the population;
Report update includes the regulator’s market data to December 2016, operators’ data updates to Q1 2017, recent market developments.

Companies mentioned in this report:

Telekom Austria (A1), Tele2 Austria, tele.ring, UPC Austria, Xlink, Orange Austria, T-Mobile Austria, ORF, 3 Austria, , T-Mobile Austria, Orange Austria, Mundio, Lycamobile, Yesss!, M:Tel Austria, Hofer Telekom.


1. Key statistics
2. Telecommunications market
2.1 Market analysis
3. Regulatory environment
3.1 Historical overview
3.2 Regulatory authorities
3.2.1 Austrian Regulatory Authority for Broadcasting and Telecommunications
3.2.2 Telekom Control Commission
3.2.3 Austrian Communications Authority (KommAustria)
3.3 EU regulatory framework
3.4 Revised NFR
3.5 Privatisation of Telekom Austria
3.6 Interconnect
3.7 Access
3.7.1 Fibre access
3.8 Number Portability (NP)
3.9 Carrier PreSelection (CPS)
4. Fixed network operators
4.1 Introduction
4.2 Telekom Austria
4.2.1 Consolidating European markets
4.3 Tele2
4.4 tele.ring
4.5 UPC Austria
4.6 eTel Austria
5. Telecommunications infrastructure
5.1 Overview of the national telecom network
5.2 Next Generation Network (NGN)
5.3 Structural separation
5.4 International infrastructure
5.4.1 Submarine cable networks
5.4.2 Satellite networks
5.5 Smart infrastructure
5.6 Wholesaling
6. Broadband market
6.1 Introduction and statistical overview
6.1.1 Market analysis
6.1.2 Broadband statistics
6.1.3 Forecasts broadband subscribers 2018; 2020; 2022
6.2 Hybrid Fibre Coax (HFC) networks
6.2.1 UPC Austria
6.2.2 Regional broadband
6.3 Digital Subscriber Line (DSL) networks
6.4 G.fast
6.5 Fibre-to-the-Premises (FttP) networks
6.6 Other fixed broadband services
6.6.1 BPL
6.6.2 Fixed wireless (Wi-Fi and WiMAX)
6.6.3 Wireless Local Loop (WLL)
6.6.4 450MHz band
6.6.5 3.5GHz band
6.6.6 Wireless LANs/Wi-Fi
6.6.7 WiMAX
6.6.8 Internet via satellite
6.7 Competition issues
6.7.1 Regulating wholesale access
6.7.2 Wholesale market
7. Digital media
7.1 Introduction
7.1.1 Cable TV
7.1.2 Satellite TV
7.1.3 Digital terrestrial TV
7.1.4 DVB-T2
7.1.5 Bundled services
7.2 Major players
7.2.1 UPC Austria
7.3 Videostreaming
7.4 Communications: VoIP, messaging, conferencing
7.4.1 VoIP (Voice over Internet Protocol)
8. Digital economy
9. Mobile communications
9.1 Market analysis
9.2 Mobile statistics
9.2.1 General statistics
9.2.2 Mobile voice
9.2.3 Mobile data
9.2.4 Mobile broadband
9.2.5 Forecasts mobile subscribers 2018; 2020; 2022
9.3 Regulatory issues
9.3.1 Regulatory authority
9.3.2 Spectrum regulations and spectrum auctions
9.3.3 Roaming
9.3.4 Mobile Number Portability (MNP)
9.3.5 Mobile termination rates (MTRs)
9.3.6 Network sharing
9.4 Mobile infrastructure
9.4.1 Digital networks
9.4.2 Other infrastructure developments
9.5 Major mobile operators
9.5.1 Orange Austria
9.5.2 3 Austria (Drei Austria)
9.5.3 A1
9.5.4 T-Mobile Austria
9.5.5 Mobile Virtual Network Operators (MVNOs)
9.6 Mobile content and applications
9.6.1 M-commerce
9.6.2 Mobile VoIP
9.6.3 Machine-to-Machine (M2M)
9.6.4 Mobile TV
9.6.5 Femtocells
Table 1 Country statistics Austria 2016 (e)
Table 2 Telecom revenue and investment statistics 2016 (e)
Table 3 Telephone network statistics 2016 (e)
Table 4 Internet users 2016 (e)
Table 5 Broadband statistics 2016 (Sep)
Table 6 Mobile statistics 2016 (e)
Table 7 National telecommunications authorities
Table 8 Telecoms revenue by sector 2003 - 2016
Table 9 Telecoms sector investment by type 2006 - 2015
Table 10 Telecom traffic by sector 2005 - 2016
Table 11 Average fixed-line residential subscriber use of services 2014 - 2016
Table 12 Ported geographic numbers by year 2006 2016
Table 13 CPS and CbC lines 2004 - 2016
Table 14 Telekom Austria Group financial data 2001 - 2017
Table 15 Telekom Austria financial data 2009 - 2017
Table 16 Telekom Austria: PSTN and ISDN access lines 2005 - 2017
Table 17 Telekom Austria traffic statistics in minutes 2007 - 2015
Table 18 Telekom Austria traffic statistics, annual change 2010 - 2015
Table 19 Telekom Austria financial data by sector 2009 - 2017
Table 20 Tele2 financial data by sector 2007 - 2017
Table 21 Tele2 subscribers 2007 - 2017
Table 22 UPC Austria revenue 2005 2017
Table 23 UPC Austria subscribers 2006 - 2017
Table 24 Fixed lines in service by type 2013- 2016
Table 25 Historic - Fixed lines in service and household teledensity 1999 - 2009
Table 26 Fixed lines in service and household teledensity 2010 - 2017
Table 27 Broadband penetration of households 2006 - 2015
Table 28 ICT development households with computers, internet, broadband (%) 2002 - 2015
Table 29 ICT development businesses with computers, internet, websites (%) 2003 - 2015
Table 30 Broadband connections by data rate 2012 - 2016
Table 31 Market share of fixed broadband connections by technology 2013 - 2016
Table 32 Historic - Internet users and penetration rate 1995 - 2009
Table 33 Internet users and penetration rate 2010 - 2018
Table 34 Total fixed-line broadband subscribers by access type 2002 - 2016
Table 35 Total fixed-line broadband penetration 2002 - 2017
Table 36 Revenue from retail and wholesale broadband connections 2005 - 2015
Table 37 Broadband market share by platform 2013 - 2017
Table 38 Fixed broadband market share by provider 2013 - 2016
Table 39 Forecast broadband subscribers 2018; 2020; 2022
Table 40 Cable broadband subscribers 2012 - 2016
Table 41 UPC Austria broadband subscribers 2005 2017
Table 42 UPC Austria revenue 2005 - 2017
Table 43 Telekom Austria: retail and wholesale DSL lines 2004 - 2017
Table 44 DSL subscribers 2000 - 2016
Table 45 FttP connections 2012 - 2016
Table 46 Fixed-line wireless broadband subscribers 2006 - 2016
Table 47 Bitstream access lines by type 2004 - 2016
Table 48 Bitstream and resale access revenue 2012 - 2016
Table 49 Telekom Austria unbundled lines 2004 - 2017
Table 50 Subscribers to bundled services 2012 - 2016
Table 51 UPC Austria revenue 2005 - 2017
Table 52 UPC Austria cable TV subscribers 2006 - 2017
Table 53 Telekom Austria IPTV subscribers 2007 - 2017
Table 54 VoIP/VoB lines 2013 - 2017
Table 55 Online advertising expenditure 2005 - 2015
Table 56 Mobile market revenue by service 2012 - 2016
Table 57 Mobile service revenue, retail and wholesale 2000 - 2017
Table 58 Average mobile subscriber use of services 2012 - 2016
Table 59 Historic - Mobile subscribers and penetration rate (regulator data) 1999 2009
Table 60 Mobile subscribers and penetration rate 2010- 2017
Table 61 Mobile SIMs in use, 2G, 3G and 4G 2004 2016
Table 62 Mobile market share of subscribers by operator 2006 - 2016
Table 63 Mobile numbers in use, contract and prepaid 2004 - 2016
Table 64 A1 prepaid subscribers 2005 - 2017
Table 65 Mobile voice traffic 2003 - 2017
Table 66 SMS messages sent 2001 - 2017
Table 67 Text messaging revenue 2013 - 2017
Table 68 A1 SMS sent 2006 - 2015
Table 69 Mobile broadband download speed by technology 2013 - 2016
Table 70 Mobile broadband subscribers 2010 - 2017
Table 71 Household broadband penetration by fixed/mobile platform 2012 - 2016
Table 72 Mobile broadband traffic 2008 - 2017
Table 73 A1 mobile broadband subscribers 2009 - 2017
Table 74 Forecast mobile subscribers 2018; 2020; 2022
Table 75 GSM spectrum distribution among MNOs (MHz) 2010
Table 76 2.6GHz spectrum auction results September 2010
Table 77 European roaming charges 2007 2016
Table 78 European data roaming charges 2014 - 2017
Table 79 Mobile number portings 2010 - 2016
Table 80 Mobile termination charges by operator (historic) 2008 - 2011
Table 81 3G SIM cards in service 2012 - 2016
Table 82 LTE SIM cards in service 2013 - 2016
Table 83 GSM SIM cards in service 2012 - 2016
Table 84 Orange Austria mobile subscribers (historic) 2009 - 2012
Table 85 3 Austria active subscribers 2013 - 2016
Table 86 3 Austria registered subscribers 2009 - 2016
Table 87 3 Austria financial data 2008 - 2016
Table 88 3 Austria annualised ARPU 2008 - 2016
Table 89 A1 subscribers (Austria) 2000 - 2017
Table 90 A1 - mobile financial data 2004 - 2016
Table 91 A1 monthly ARPU 2004 - 2017
Table 92 T-Mobile Austria mobile service revenue 2003 - 2017
Table 93 T-Mobile Austria subscribers 2004 - 2017
Table 94 T-Mobile Austria annualised ARPU 2006 - 2017
Table 95 M2M SIM cards 2012 - 2016
Table 96 A1 M2M connections 2015 - 2016
Chart 1 Retail telecoms revenue by sector 2003 - 2016
Chart 2 Telecom traffic by sector 2005 - 2016
Chart 3 Telekom Austria financial data 2009 2017
Chart 4 Telekom Austria traffic statistics in minutes 2007 2015
Chart 5 Telekom Austria financial data by sector 2009 2017
Chart 6 Tele2 financial data by sector 2007 - 2017
Chart 7 Tele2 subscribers 2007 - 2017
Chart 8 UPC Austria subscribers 2006 2017
Chart 9 Fixed lines in service and teledensity 2005 2017
Chart 10 Internet users and penetration rate 2003 - 2018
Chart 11 Total fixed-line broadband subscribers by access type 2002 - 2016
Chart 12 Mobile service revenue, retail and wholesale 2000 - 2017
Chart 13 Mobile subscribers and penetration rate 2005 - 2017
Chart 14 Mobile SIMs in use, 2G and 3G 2004 - 2016
Chart 15 Mobile market share by operator 2006 - 2016
Chart 16 3 Austria subscribers 2009 - 2016
Chart 17 3 Austria annualised ARPU 2008 - 2016
Chart 18 A1 annualised monthly ARPU 2004 - 2017
Exhibit 1 EU The New Regulatory Framework (NRF)
Exhibit 2 Access and the local loop
Exhibit 3 Regional WLL licenses in 3.5GHz spectrum by operator 2004
Exhibit 4 Regional WLL licenses in 3.5GHz spectrum by operator 2009
Exhibit 5 450MHz frequency allocation overview 2006
Exhibit 6 3.5GHz frequency allocation 2008
Exhibit 7 Overview of digital media
Exhibit 8 Active mobile providers
Exhibit 9 3G licence results - 2000
Exhibit 10 450MHz licence results 2006
Exhibit 11 Multi-spectrum auction results Oct 2013
Exhibit 12 2G spectrum allocations by operator
Exhibit 13 3G spectrum allocations by operator

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