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2008 Australia - Telco Company Profiles - 2nd Tier


Attention: There is an updated edition available for this report.

AAPT

AAPT is Australia’s third largest telecommunications carrier and is a wholly-owned subsidiary of Telecom New Zealand, which acquired both AAPT and PowerTel and combined them under the same operating structure. AAPT has launched ADSL2+ broadband services with access speeds of up to 20Mb/s The telco continues to struggle, especially on the business side. AAPT’s new strategy focuses around the mass market bringing business offerings to home and small businesses. For more information, see chapter 1, page 1.

Amcom

Amcom is a second-tier telecommunications carrier providing fibre, DSL broadband and Internet services to the corporate, wholesale, government and SME markets. Amcom is one of the best placed telcos in the Australian market with excellent prospects for future growth and remains a well managed and focused business. For more information, see chapter 2, page 22.

Austar

Austar United Communications is Australia’s second largest subscription TV operator after Foxtel. The company offers primarily digital satellite services to customers in regional and rural areas. It also offers dial-up Internet and mobile telephone services. Austar’s strategy for 2009 will be to continue to drive penetration growth in its core TV business. For more information, see chapter 3, page 31.

Foxtel

Foxtel is Australia’s largest subscription television provider. Telstra holds a 50% ownership stake in Foxtel, while PBL and News Corp. both share a 25% stake in the company. Foxtel has launched its second generation, High Definition PVR service called Foxtel HD+. For more information, see chapter 5, page 56.

Hutchison

Hutchison Telecommunications (Australia) launched Australia’s first 3G network. The company has been a leader in developing new services and applications. Of particular note is its competitively priced mobile broadband plans over its HSDPA network and its X-Series Internet applications suite. Hutchison will boost its coverage to 96% of the population during 2009. For more information, see chapter 7, page 73.

iiNet

Perth-based iiNet is the third largest ISP in Australia and provides broadband access, including ADSL2+; web hosting, and VoIP services. iiNet has its own DSLAM access equipment already deployed in over 300 exchanges. Naked DSL has been a particular success for the telco and are now around 60% of iiNet’s total sales. The service is not only delivering new revenues but also increasing usage of VoIP. For more information, see chapter 8, page 87.

Macquarie Telecom

Macquarie Telecom is a supplier of ICT for the business and government markets. It provides a range of voice, data, mobile and hosting solutions to over 3,000 corporate and government customers. Macquarie’s current focus is to drive profitable growth through leveraging changes in communications technology for medium to large sized business and government customers. For more information, see chapter 9, page 98.

Nextgen Networks

Nextgen Networks is a telecommunications carrier that specialises in data services for Carriers, Service Providers, Government and Corporations and owns and operates Australia’s 3rd largest national fibre network. Nextgen recently acquired Silk Telecom, which substantially enhances Nextgen’s metro fibre footprint in Vic, SA and WA. For more information, see chapter 10, page 108.

People Telecom

People Telecom’s strategy and differentiation in the marketplace is to act as a ‘one stop shop’ for SMEs, providing a full range of voice and data products, on a unique integrated delivery platform. For more information, see chapter 11, page 115.

Primus Telecommunications Australia

Primus Telecommunications Australia is a facilities-based total service provider offering local, domestic and international telephony, data, ADSL, ADSL2+, web hosting, VPNs and mobile services. Primus has begun upgrade of its fibre-optic network which will offer customers speeds as high as 10Gb/s. For more information, see chapter 12, page 124.

Soul

Soul is a provider of IP telecommunications and multimedia services in the Australian marketplace. Services including voice, Internet and data solutions are provided to a customer base ranging from the consumer market through to the SME, corporate and government sectors. Time will tell if its recent acquisitions of ISPs TPG and Chariot will give it any market traction. For more information, see chapter 13, page 133.

Unwired

Unwired currently provides a type of proprietary pre-WiMAX wireless broadband Internet services to the residential, SOHO and SME markets. Having initially targeted an early 2008 rollout for mobile WiMAX, Unwired has now pushed back plans to 2009. For more information, see chapter 15, page 153.

Vodafone

Vodafone Australia the third largest mobile carrier in Australia after Telstra and Optus and remains in its position that it basically has had for the last 15 years. It has been unable to catch up with the big two, with its market share of both mobile subscribers and overall mobile service revenues hovering around the 16% to 17% mark, for the past couple of years. BuddeComm predicts that this market share will remain fairly stable in 2009 and 2010. For more information, see chapter 16, page 163.

Key highlights:

  • AAPT’s strategy is to deliver growth through the execution of on-net and service-layer strategies together with focused product and channel strategies.
  • Amcom recent revenue growth is a product of its fibre investments, driven by the recent resource boom.
  • Austar has moved into the direction of digital media via partnerships with Unwired and Soul. More more can be expected in this area, especially in relation to TV and video entertainment.
  • Through its unsuccessful turnaround strategy, Commander shed more than 600 jobs and offloaded non-core assets in an attempt to revive its fortunes. However Commander was unable to reduce its heavy debt load because the cash received from asset sales was eaten up in costs.
  • Foxtel is committed to expanding its HD+ PVR service from 2009 with the launch of a new satellite and access to increased cable capacity.
  • The mobile market allowed Hutchison to charge a premium price for its service when it was the first to launch a 3G service, however that situation is now well and truly over.
  • The acquisition of ISP Westnet in May 2008, has increased iiNet’s scale and reach, particularly in Western Australia.
  • Macquarie Telecom in the long term should benefit from its deep structural changes that underwent over the past few years.
  • Vodafone Australia has often proven to be a leader in innovative new products and pricing packages and has consistently maintained a successful and aggressive advertising and marketing campaign targeted at the youth market.
Phil Harpur
September 2008

Data in this report is the latest available at the time of preparation and may not be for the current year.

For those needing detailed overviews and statistics as well as objective analysis on all aspects of second tier market, this report provides essential reading and gives in-depth information on:

  • Company overviews and structure of the following: AAPT, Amcom, Austar, Commander, Foxtel, gotalk, Hutchison, iiNet, Macquarie Telecom, Nextgen Networks, People Telecom, Primus, Soul, TransACT, Unwired, and Vodafone;
  • Major divisions and subsidiaries;
  • Financial and operating statistics;
  • Marketing and financial analyses and strategic overviews;
  • Network overviews.
In a separate report the following Australian companies are covered: Telstra and Optus


1. AAPT
1.1 Company overview
1.1.1 Company information
1.1.2 Company structure
1.1.2.1 Overview
1.1.2.2 Gen-i Australia (including re-alignment with TCNZA)
1.1.3 Operating highlights and subscriber statistics
1.1.3.1 Operating statistics - 2008
1.1.3.2 Internet and operating statistics - 2007
1.2 Financial results
1.2.1 Full year to June 2008
1.2.1.1 Overview
1.2.1.2 Local service revenue
1.2.1.3 Calling and resale revenue
1.2.1.4 Mobile revenue
1.2.1.5 Data revenue
1.2.1.6 Broadband and Internet revenue
1.2.1.7 Operations and support expenses
1.2.1.8 Analysis of financial results
1.2.2 Half year ending December 2007
1.2.3 Full year to June 2007
1.2.3.1 Overview
1.2.3.2 Local service revenue
1.2.3.3 Calling and resale revenue
1.2.3.4 Mobile revenue
1.2.3.5 Data revenue
1.2.3.6 Broadband and Internet revenue
1.2.3.7 Operations and support expenses
1.2.3.8 Analysis of financial results
1.3 Strategy overview
1.4 Company analysis
1.4.1 Is AAPT developing an exit strategy?
1.4.1.1 Can AAPT trigger further consolidation?
1.4.1.2 AAPT ‘not in a hurry’ to deploy naked DSL
1.4.2 AAPT / PowerTel merger not delivering results
1.4.3 AAPT aligns with PowerTel
1.5 The network
1.5.1 Network information
1.5.1.1 Overview
1.5.2 Network alliances
1.5.2.1 Wholesale network access alliance with iinet
1.5.2.2 Network access deal with Telstra
1.5.3 National infrastructure
1.5.3.1 National backbone network
1.5.3.2 National voice switching network
1.5.3.2.1 Public Switched Telephone Network (PSTN)
1.5.3.2.2 Intelligent network
1.5.3.3 Data and IP network
1.5.3.3.1 NGN update
1.5.3.4 CBD and metropolitan fibre rings and Fibre-To-The-Building
1.5.3.5 Upgrade of internal IP network
1.5.3.6 Hosted VoIP
1.5.4 Broadband access
1.5.4.1 Overview
1.5.4.2 LMDS wireless infrastructure
1.5.4.3 DSL network
1.5.4.4 ADSL2+ broadband network
1.5.5 International infrastructure
1.6 Products and services
1.6.1 Overview
1.6.2 Line rental
1.6.3 Local service
1.6.4 National calling
1.6.5 International calling
1.6.6 Interconnection
1.6.7 Mobile
1.6.8 Data
1.6.9 Broadband and Internet
1.6.10 Resale services
1.6.11 VoIP
1.7 PowerTel
1.7.1 Overview
1.7.2 PowerTel’s network
1.8 Company history


2. AMCOM TELECOMMUNICATIONS LIMITED
2.1 Company information
2.1.1 Fibre division
2.1.2 Amnet division
2.2 Financial results - 2007 - 2008
2.2.1 Full year to June 2008
2.2.2 Half year to December 2007
2.3 Financial results - 2006 - 2007
2.3.1 Full year to June 2007
2.4 Company analysis
2.4.1 Amcom - a star performer in a growing niche market
2.4.2 Amcom takes a stake in iiNet for a three-way consolidation play
2.5 Network
2.5.1 Fibre network overview
2.5.2 DSLAM network rollout
2.5.3 SABRENet agreement
2.6 Alliances and acquisitions
2.6.1 People Telecom sells Perth corporate data business to Amcom
2.7 Products and services
2.8 Company history


3. AUSTAR UNITED COMMUNICATIONS LTD
3.1 Company information
3.1.1 Ownership - Liberty Media
3.2 Operating results
3.3 Financial results
3.4 Network
3.5 Network rollout and alliances
3.5.1 Wireless broadband alliance with unwired
3.5.2 Loss of Connect Australia bid
3.5.3 AUSTAR selected Nortel to provide WiMAX to regional Australia - June 2007
3.5.4 Bundling agreement with Telstra
3.6 Company analyses
3.6.1 Strategy overview - mid 2008
3.6.2 AUSTAR’s future in new media
3.7 Subsidiaries - XYZnetworks
3.8 Services
3.8.1 TV, Internet and mobile
3.8.2 PDR - MyStar
3.8.3 Interactive services
3.8.4 Comverse billing solution
3.9 New services to be launched
3.9.1 High definition channels
3.10 Company history


4. COMMANDER COMMUNICATIONS LIMITED
4.1 Company information
4.1.1 Wholesale activities
4.1.1.1 OneStream network
4.1.1.2 Commander enhances support centres for regional SMBs
4.1.1.3 Commander wins TransGrid contract
4.1.1.4 Commander wins Victorian Govt contract
4.1.1.5 Commander renews multi-million contract with Department of Finance
4.1.1.6 Commander wins $23 million IT contract with VIC Government
4.1.1.7 Commander wins $1.5 million IT contract with WA Department of the Premier and Cabinet
4.1.1.8 Govt contract with EOS - July 2008
4.2 Company analyses
4.2.1 Commander announces turnaround strategy plan
4.2.1.1 2007, a difficult year for commander
4.2.1.2 New strategy put in place
4.2.1.3 Downsizing of divisions
4.2.2 Commander’s struggle for survival is finally over
4.3 Financial results
4.3.1 Financial year - 2007 - 2008
4.3.1.1 Half year to December 2007
4.3.2 Financial year - 2006 - 2007
4.3.2.1 Full year - 2006 - 2007
4.4 Subsidiaries and acquisitions
4.4.1 Volante Group
4.4.2 Personal Broadband Australia Pty Ltd (PBA)
4.4.2.1 Company overview
4.4.2.2 Commercial rollout
4.4.2.3 Channel Partners
4.4.2.4 The iBurst technology
4.4.2.5 PBA’s Company history
4.4.3 Australia Star Communications
4.4.4 Samsung Communications
4.4.5 UniTel Australia
4.4.6 LSP
4.4.7 Ipex
4.4.8 Commander Centres
4.4.9 RSL COM
4.5 Divestments
4.5.1 Unitel
4.5.2 WA Enterprise ICT
4.5.3 Nexon
4.5.4 Affinity
4.6 Commander’s Network
4.6.1 Wholesale contract with DSLAM providers
4.6.2 Commander builds OneStream, a NGN network
4.7 Commander’s services
4.7.1 Voice systems
4.7.2 IT hardware and software
4.7.3 Internet and network access
4.7.4 Converged solutions
4.7.5 Support & maintenance Services
4.7.6 Software Licensing Solutions
4.7.7 Infrastructure Solutions
4.7.8 Managed Services
4.7.9 Strategic Consulting Services
4.8 Company history


5. FOXTEL
5.1 Company overview
5.1.1 Viewing agreements with FTA networks
5.2 Operational statistics
5.2.1 2008
5.2.2 2007
5.3 Financial results
5.3.1 2008
5.3.2 2007
5.4 Products and services
5.4.1 Digital pay TV
5.4.1.1 Foxtel’s ‘iQ’ recorder
5.4.1.1.1 Video-on-Demand (VoD)
5.4.1.1.2 Launch of iQ2 HD+ recorder
5.4.1.2 High definition channels
5.4.1.3 Foxtel launches Online Guide
5.4.1.4 Optus reselling of Foxtel services
5.4.1.5 New subscription range packages
5.4.1.6 Mobile television
5.4.1.7 DVB-H (Digital Video Broadcast Handheld)
5.4.2 Satellite services
5.4.3 Possible new services to be launched
5.4.3.1 Hybrid TV & broadband service
5.4.3.2 Interactive advertising tool
5.4.3.3 Mobile downloads and iQ guide for mobile phone
5.5 Interactive advertising
5.6 Operating centres
5.6.1 Sydney
5.6.2 Melbourne
5.7 Company history


6. GOTALK
6.1 Company overview
6.2 Company activities and milestones
6.2.1 Acquisitions - 2008
6.2.1.1 World Telecom phonecard business
6.3 Financial results
6.3.1 Financial results - 2008
6.4 Company operating statistics
6.4.1 2008
6.4.2 2007
6.5 Products and services
6.5.1 cardcall
6.5.2 gotalk
6.5.2.1 gotalk residential services
6.5.2.2 gotalk broadband
6.5.2.3 gotalk broadband voice (VoIP)


7. HUTCHISON TELECOMMUNICATIONS (AUSTRALIA) LTD
7.1 Company information
7.2 Financial results
7.2.1 Financial results - 2007 - 2008
7.3 Operating highlights
7.4 Market analysis
7.4.1 Hutchison no longer the 3G market leader
7.5 3G Alliances
7.5.1 Hutchison 3G Australia (H3GA)
7.5.1.1 New agreement with Telecom New Zealand
7.5.2 3G network sharing agreement with Telstra
7.6 The network
7.6.1 Overview of 3G networks
7.6.2 3G ‘3’ network
7.6.3 Network management
7.6.4 3G network sharing agreement with Telstra
7.6.5 3G HSDPA network upgrade
7.6.6 3G Network expansion
7.6.7 Network history
7.6.7.1 2G CDMA Mobile network (formerly known as Orange Mobile)
7.6.8 Network management
7.6.9 Spectrum acquisitions
7.7 Company ownership
7.7.1 Parent company - Hutchison Whampoa Ltd
7.7.2 Telecom New Zealand
7.8 Products and services
7.8.1 3G
7.8.2 Mobile TV
7.8.2.1 3 completes mobile TV MBMS trial
7.8.3 Mobile broadband
7.8.4 The X-Series (Internet applications suite)
7.8.4.1 Overview
7.8.4.2 Users can make Skype calls
7.8.5 Alliance with iiNet
7.8.6 Skypephone
7.9 Company history


8. IINET LIMITED
8.1 Company information
8.2 Acquisitions and alliances
8.2.1 Acquisition of ISP Westnet
8.2.2 Acquisition of Perth ISP Up ‘n’ Away
8.2.3 Alliance with Hutchison
8.2.4 iiNet Partners with Apple
8.2.5 iiNet offers ABC’s iView
8.2.6 Google adds iiNet to its local search partners
8.2.7 Amcom and PowerTel acquire stake in iiNet
8.2.8 iiNet sells New Zealand subsidiary ihug
8.3 Network and DSLAM rollout
8.3.1 Overview
8.3.2 DSLAM rollout history
8.3.3 Dark fibre
8.3.4 Deal with Cisco systems for increased network capacity
8.3.5 Agreement with Pipe Networks for international bandwidth
8.4 Financial and operating results
8.4.1 Financial results
8.5 Subscriber statistics
8.6 Reselling agreements
8.6.1 business reseller program
8.7 Company analyses
8.7.1 iiNet continues to show solid growth
8.8 Products and services
8.8.1 Home and SOHO
8.8.2 Business
8.8.2.1 Business grade VoIP
8.8.3 Naked DSL
8.8.4 iiNet to employ customer WiFi infrastructure
8.8.5 Launch of Annex M ADSL2+
8.9 Company history


9. MACQUARIE TELECOM
9.1 Company information
9.2 Financial results
9.2.1 Financial year - 2007 - 2008
9.2.1.1 Full year to June 2008
9.2.1.2 Six months to December 2007
9.2.2 Financial year - 2006 - 2007
9.2.2.1 Full year to June 2007
9.3 Company analysis
9.3.1 Macquarie’s revenue growth subsides in a competitive voice market
9.3.2 ICT leader: Macquarie Telecom
9.4 Data network
9.4.1 Metro Access Network (MAN)
9.4.1.1 About the network
9.4.1.2 Rollout schedule
9.4.1.3 Network expansion - 2004
9.4.1.4 Mobile network
9.4.2 DSLAM rollout for ADSL2+ services
9.5 Services
9.5.1 Voice solutions
9.5.2 Data solutions
9.5.3 Hosting solutions
9.5.4 Mobile solutions
9.5.5 Satellite service
9.5.6 Management tools
9.6 Alliances
9.6.1 Deal with AAPT
9.6.2 Mobile agreement with Vodafone
9.7 Major contract wins
9.7.1 SaaS hosting deal
9.7.2 Disaster recovery service for NRMA
9.7.3 Macquarie hosts Fairfax website
9.7.4 Contract win with University of Adelaide
9.7.5 Macquarie secures hosting deal with Registries Ltd
9.7.6 Hosting contract with Haymarket Media
9.8 Company history


10. NEXTGEN NETWORKS PTY LIMITED
10.1 Company information
10.1.1 Company ownership
10.1.2 Regional broadband alliances - SP Telemedia
10.2 Acquisitions
10.2.1 Nextgen acquires Silk Telecom
10.3 Company analysis
10.3.1 Nextgen rises from the ashes
10.4 Nextgen’s network
10.4.1 Network update
10.5 Products and services
10.5.1 Introduction
10.5.2 Virtual Private LAN Service (VPLS)
10.5.3 Point-to-Point (SDH) services
10.5.4 Point-to-Point (Ethernet) services
10.5.5 Internet Connect services
10.5.6 Co-Lo services
10.5.7 Customised data solutions
10.5.8 Interoperability Testing Centre
10.6 Company history


11. PEOPLE TELECOM LTD
11.1 Company information
11.1.1 Operating results
11.1.2 Financial results
11.2 Wholesale network agreements/partnerships
11.2.1 MVNO agreements
11.2.1.1 Optus
11.2.1.2 M2 Telecommunications
11.2.1.3 Vodafone Australia
11.2.1.4 Telstra
11.2.2 Wholesale agreement with Telstra - voice and ADSL2+
11.2.3 Agreement with VoIP provider engin
11.2.4 People Telecom sells Perth corporate data business to Amcom
11.3 Acquisitions
11.3.1 ValueNet
11.4 Network
11.5 Company analysis
11.5.1 People Telecom struggles in a tight market
11.5.1.1 Core strategy
11.5.1.2 Financial performance under pressure
11.5.1.3 Company-wide transformation program
11.5.1.4 Ethernet-based integration
11.5.1.5 Mobile strategy
11.5.2 Strategic review and imperatives - August 2007
11.6 Products and services
11.6.1 Internet
11.6.2 Mobile
11.6.2.1 3G mobile and wireless broadband
11.6.3 Voice services
11.6.4 Data services
11.7 Company history


12. PRIMUS TELECOMMUNICATIONS AUSTRALIA
12.1 Company information
12.1.1 Recent activities
12.1.1.1 New call centre opened
12.1.1.2 Data centre upgrade completed
12.2 Financial results
12.2.1 Financial results - 2008 estimates
12.3 Subscriber statistics
12.3.1 Historical statistics
12.4 Analysis
12.4.1 Primus continues to struggle
12.5 The network
12.5.1 National network
12.5.1.1 Fibre optic upgrade
12.5.2 International network
12.5.3 Network DSLAM rollout
12.6 Products and services
12.6.1 Internet services
12.6.2 Telephony services
12.6.3 Data services
12.6.4 Mobile services
12.7 Company history


13. SOUL (SP TELEMEDIA LTD)
13.1 Company overview
13.2 Company structure
13.3 Company divisional overview
13.3.1 Parent company - Washington H Soul Pattinson & Co (WHSP)
13.3.2 Soul Pattinson Telecommunications (SOUL)
13.3.3 Kooee Communications
13.4 Re-alignments, acquisitions and alliances
13.4.1 Soul acquires TPG and Chariot
13.4.2 Controlling stake in B Digital
13.4.3 Comindico (SPT COM)
13.4.4 SOUL and Nextgen Networks - regional broadband alliance
13.4.5 Unified strategy in place
13.4.6 Optus, Soul and B Digital extend and expand relationship
13.4.7 Soul acquires 100% shareholding in SOUL Telecommunications via deal with WIN
13.4.8 Sale of media assets - May 2007
13.5 Company analyses
13.5.1 New strategic focus following media assets sale
13.6 Network overview
13.6.1 DSLAM network rollout
13.6.1.1 SOUL wins NSW broadband backbone
13.6.2 Soul partners with AARNet for NSW regional fibre link - June 2006
13.7 Operating results
13.8 Financial results
13.8.1 2008
13.8.2 2007
13.9 Soul products and services
13.9.1 Residential services
13.9.2 Business and wholesale services
13.9.3 Free ADSL broadband on mobile plans
13.9.4 Soul trials IPTV over ADSL2+
13.10 Soul company history
13.11 B Digital Ltd
13.11.1 Company overview
13.11.2 DigiPlus


14. TRANSACT COMMUNICATIONS PTY LIMITED
14.1 Company information
14.2 Alliances
14.2.1 Comindico alliance
14.2.2 ActewAGL alliance
14.3 Service providers
14.4 The network
14.4.1 Network developments
14.4.2 Suburban FttH network projects in canberra
14.5 Company analyses
14.5.1 TransACT acquires Neighbourhood Cable
14.5.2 TransACT’s FttH network rollout
14.6 Neighbourhood Cable
14.7 VoIP government contracts
14.8 Products and services
14.9 Company history


15. UNWIRED AUSTRALIA PTY LTD
15.1 Company information
15.1.1 Seven’s move on Unwired and engin
15.2 Alliances and partnerships
15.2.1 Wireless broadband alliance with Austar
15.2.2 Capital injection for WiMAX deployment
15.2.3 Austar, Soul and Unwired unsuccessful bid for regional funding
15.2.4 Partnership with google
15.3 Unwired’s wireless network
15.4 Network rollout
15.4.1 Sydney trials - 2002 - 2003
15.4.2 Sydney launch and rollout
15.4.3 Melbourne rollout
15.4.4 Impending rollout of mobile WiMAX services
15.4.4.1 Local developments
15.4.4.2 Global developments
15.4.5 U-connect - Free WiFi service
15.5 Company analysis
15.6 Financial results
15.6.1 2008 estimates
15.6.2 Financial results - 12 months to June 2007
15.7 Operating results
15.8 Products and services
15.8.1 Prepaid wireless access
15.8.2 Location based services
15.8.3 One-stop shop from customer homepage
15.8.4 IPTV developments
15.9 Partnerships, alliances and distributors
15.10 Company history


16. VODAFONE AUSTRALIA
16.1 Company information
16.1.1 Operating statistics - 2008
16.1.2 Financial results - 2008
16.2 Previous operating and financial results
16.2.1 Operating highlights - 2007
16.2.2 Financial results - 2007
16.3 Market analysis
16.3.1 Vodafone holds steady in the mobile market
16.4 The network
16.4.1 2G network Overview
16.4.2 3G network
16.4.3 Managed service deals
16.4.4 High-Speed Packet Access (HSPA) launch
16.4.5 Vodafone Group trials HSPA+
16.4.6 Customer management upgrade
16.4.7 IT transformation project of its back-end systems
16.4.8 Crown Castle acquires Vodafone towers
16.5 Reselling agreements
16.5.1 MVNO agreement with Crazy John’s - July 2007
16.5.1.1 Vodafone to acquire major stake in Crazy John’s
16.5.2 Allphones
16.5.3 Brightpoint partnership
16.5.4 Myer - Aug 2007
16.6 Parent company - Vodafone Group PLC
16.7 Products and services
16.7.1 Retail
16.7.1.1 3G services
16.7.2 Business
16.7.3 Partnership with AAPT for fixed-mobile convergence SME product
16.7.4 Ninemsn to sell Vodafone mobile advertising inventory
16.7.5 Mobile television
16.7.6 Converged music download service
16.8 Company history


17. GLOSSARY OF ABBREVIATIONS


LIST OF TABLES
Table number: on page number:
Table 1 - AAPT - Internet and broadband subscribers - 2007 - 2008
Table 2 - AAPT - Calling minutes - national - 2007 - 2008
Table 3 - AAPT consumer - Internet and broadband subscribers - 2005 - 2007
Table 4 - Operating revenues by service and annual change - 2007 - 2008
Table 5 - Telecom’s Australian operations (AAPT) - expenses - 2007 - 2008
Table 6 - Telecom’s Australian operations (AAPT) - EBITDA - 2007 - 2008
Table 7 - Operating revenues by service and annual change - 2006 - 2007
Table 8 - Telecom’s Australian operations (AAPT) - expenses and annual change - 2006 - 2007
Table 9 - Telecom’s Australian operations (AAPT) - EBITDA - 2006 - 2007
Table 10 - Amcom customer breakdown
Table 11 - Amnet DSL customers - 2004 - 2007
Table 12 - Amcom business segments
Table 13 - Amcom - Operating revenue and annual change - 2000 - 2009
Table 14 - AUSTAR Pay TV subscribers and annual change - 1996 - 2009
Table 15 - AUSTAR monthly subscriber churn - 2002; 2005 - 2008
Table 16 - AUSTAR revenue and annual change - 1996 - 2009
Table 17 - AUSTAR ARPU - 2004 - 2007
Table 18 - Revenue and annual change - 2001 - 2008
Table 19 - Foxtel direct subscribers and annual change (excludes Optus wholesale) - 1995 - 2009
Table 20 - Total Foxtel and wholesale subscribers - 2002 - 2009
Table 21 -Foxtel and wholesale subscribers by annual change - 2003 - 2009
Table 22 - Foxtel iQ DVR subscribers - 2006 - 2008
Table 23 - Subscriber churn rate - 2002 - 2008
Table 24 - Percentage of digital pay TV subscribers - 2004 - 2007
Table 25 - Subscriber churn rate - by customer category - 2006
Table 26 - Revenue and annual change - 1998 - 2009
Table 27 - Revenue and annual change - 2003 - 2008
Table 28 - Operating revenue and annual change - 1997 - 2009
Table 29 - Key financial results - 2004 - 2008
Table 30 - ARPU per month - for year to Dec 2006 to 2008
Table 31 - Hutchison ARPU per month - 2004 - 2008
Table 32 - Overall subscribers and annual change - 1999 - 20091
Table 33 - Customers by division - 2003 - 20081
Table 34 - iiNet total revenue and annual change - 1997 - 2009
Table 35 - iiNet active subscribers - 1997 - 2008
Table 36 - iiNet DSL subscribers - 2006 - 2008
Table 37 - iiNet VoIP subscribers - 2007 - 2008
Table 38 - iiNet group - total subscribers by category - 2007 - 2008
Table 39 - Macquarie - Revenue overview and annual change - 1999 - 2009
Table 40 - Macquarie - Annual revenue by division - 2004 - 2008
Table 41 - Macquarie - Annual change of revenue by division - 2004 - 2008
Table 42 - Macquarie - Revenue, revenue mix and annual change - 2006 - 2007
Table 43 - People Telecom - broadband subscribers - 2003 - 2008
Table 44 - People Telecom - subscribers by service - mid 2007
Table 45 - People Telecom - revenue and customer base by market segment - 2007
Table 46 - People Telecom - revenue and annual change - 2002 - 2009
Table 47 - People Telecom - revenue and annual change by division - 2006 - 2008
Table 48 - Primus - revenue and annual change - 1996 - 2009
Table 49 - Primus - broadband DSL retail subscribers - 2003 - 2008
Table 50 - Primus - DSL customers - 2005 - 2006
Table 51 - Primus -total customers and Internet customers - 2005
Table 52 - Primus -DSLAM broadband and voice bundled customers - 2005 - 2006
Table 53 - SOUL - company structure by operating division
Table 54 - Soul - broadband subscribers - 2003 - 2008
Table 55 - TPG - broadband subscribers - 2007 - 2008
Table 4 - Soul-TPG - Revenue overview and annual change - 2001 - 2009
Table 56 - Soul - Revenue overview and annual change - 2001 - 2009
Table 57 - TransACT total subscribers and annual change - 2002 - 2008
Table 58 - Unwired operating revenue and annual change - 2002 - 2008*
Table 59 - Unwired net loss - 2004 - 2007
Table 60 - Wireless broadband subscribers - 2004 - 2009
Table 61 - Monthly ARPU to June 2005
Table 62 - Customer breakdown by speed of connection - 2005
Table 63 - Vodafone - Direct mobile subscribers (excludes MVNO) and annual change - 1996 - 2009*
Table 64 - Vodafone -total mobile subscribers (includes MVNO) - 2006 - 2008
Table 65 - Vodafone - 3G subscribers - 2007 - 2008
Table 66 - Vodafone - Total voice minutes - 2005 - 2008*
Table 67 - Vodafone - Revenue and annual change - 1996 - 2009
Table 68 - Vodafone - Monthly prepaid / postpaid / blended ARPU - 2004 - 2008


LIST OF EXHIBITS
Exhibit number: on page number:
Exhibit 1 - AAPT at a glance
Exhibit 2 - AAPT interconnect agreements with international carriers
Exhibit 3 - AAPT international network
Exhibit 4 - Amcom at a glance
Exhibit 5 - Amcom’s core businesses
Exhibit 6 - Amcom products and services
Exhibit 7 - AUSTAR United Communications at a glance
Exhibit 8 - Commander Communications Ltd at a glance
Exhibit 9 - Commander’s activities and services
Exhibit 10 - Commander Communications acquisitions
Exhibit 11 - Volante Group Ltd - product and service overview
Exhibit 12 - Personal Broadband Australia Pty Ltd at a glance
Exhibit 13 - Foxtel at a glance
Exhibit 14 - gotalk Ltd at a glance
Exhibit 15 - gotalk group of companies
Exhibit 16 - Company activities and milestones - 2000 - 2008
Exhibit 17 - gotalk mobile prepaid and postpaid services
Exhibit 18 - Hutchison Telecommunications (Australia) Ltd at a glance
Exhibit 19 - Hutchison spectrum acquisitions
Exhibit 20 - iiNet Ltd at a glance
Exhibit 21 - Macquarie Telecom at a glance
Exhibit 22 - Macquarie Telecom data network PoPs
Exhibit 23 - Nextgen Networks Pty Ltd at a glance
Exhibit 24 - Nextgen’s VPLS network
Exhibit 25 - Nextgen network distances and construction dates
Exhibit 26 - People Telecom Ltd at a glance
Exhibit 27 - Primus Telecommunications Australia at a glance
Exhibit 28 - The Primus network
Exhibit 29 - Soul at a glance
Exhibit 30 - SP Telemedia (Soul) - entities within the Group
Exhibit 31 - TransACT Communications Pty Ltd at a glance
Exhibit 32 - Broadband ISPs over TransACT network - 2007
Exhibit 33 - Network FttC Coverage - 2007
Exhibit 34 - Unwired Australia Pty Ltd at a glance
Exhibit 35 - Vodafone Australia at a glance

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