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Australia - Digital Economy - Digital Government

Australia - Digital Economy - Digital Government

Governments are facing revenue and expenditure pressures that will only intensify in the coming decades as the Australian population ages. This is creating an urgent need to reduce costs, particularly in non-front line areas such as administration. At the same time, the public sector is at a crossroads of how services have been delivered in the past and how they will be delivered in the future. It is also facing structural changes, such as an increasingly mobile workforce and more complex service delivery channels.

To deal with these cost pressures and impending structural changes, governments will need to fundamentally change their policy-making and regulatory frameworks, and their approach to service delivery. Adopting digital technologies will be central to solving these problems, but it will also require comprehensive reforms to the public sector. However, such reforms are not just about cutting costs. Improvements to public sector efficiencies and effectiveness, and reduced administration costs can also flow on to a healthier national economy and enable improved services in areas such as health and education.

Many countries around the world are now well aware of the importance of e-government and many governments have shown leadership in developing online services. The benefits of e-government applications can include cutting costs and improving processes and information flow, but one of its primary aims is to improve customer service for citizens.

The government has taken a leading role in developing a National Cloud Computing Strategy, which in turn has created trust within the broader industry to start adopting new opportunities that are becoming available here.

However, now is the time to move away from e-government projects and start looking at transformations that will lead to a truly digital government. As this transformation still needs to start the terms e-government and digital government are used to differentiate between the two.

During 2015 the focus of the Australian Government started move from e-government to digital government.


1. Synopsis
2. The need for government transformation
3. Our hi-tech Prime Minister moving towards smart government
4. Government lags in digital leadership
5. Is Australia ready for the shifts in the Asian economies?
6. National Innovation and Science Agenda
7. Statistical Overview of the Government Market
7.1 Government behind private sector in digital capabilities
7.2 Government ICT spending set to reach $6.2b by 2018
7.3 High uptake myGov
7.4 E-Government can save billions of dollars
8. Government should take a leadership role in the digital economy
9. Coalition Government's Digital Agenda
9.1 Focussing on Digital Government
9.2 Digital Transformation Office
9.2.1 Introduction
9.2.2 Funding and initial agenda
9.2.3 Analysis of the DTO initiative
10. National Digital Economy Strategy (NDES) - Historic
10.1 Introduction
10.2 Advancing Australia as a Digital Economy - 2013 update to the NDES
10.3 Federal Government's Digital First Policy
11. Government and cloud computing
11.1 Coalition cloud policy
11.2 Federal Government early adopter
11.3 National cloud computing strategy
11.4 Cloud rules for offshore storage of government data
11.5 Rules for cloud procurement
11.6 Supreme Court of Victoria in the cloud
12. Government deploys national TelePresence system
13. govCMS
14. NSW
14.1 Data Hub
14.2 Policing for tomorrow
15. Online council kiosks
16. E-payment for NSW Government service
17. Australia in the Global Innovation Index
17.1 Overview
17.2 Australian rankings
18. Related reports
Table 1 Estimated government recurrent expenditure 2012 - 2013
Table 2 - Government Cloud Computing examples
Table 3 Comparison of Australian measurements in the Global Innovation Index 2011 - 2014
Exhibit 1 - Exponential growth and the chess board with grain story
Exhibit 2- Australian Government ICT Trends Report key findings 2013-2014
Exhibit 3 Stage 1 of the government's Digital Transformation initiatives.

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