Many countries around the world are now well aware of the importance of e-government and many governments have shown leadership in developing online services. The benefits of e-government applications can include cutting costs and improving processes and information flow, but one of its primary aims is to improve customer service for citizens.
The government policy on the National Broadband Network has also sharpened its focus on the digital economy and the leadership role the government will have to play to kick-start developments in the area of e-government. This has resulted in the National Digital Economy Strategy the government launched in 2011, with now close to a 100 different projects being developed under this policy.
The government has also taken a leading role in developing a National Cloud Computing Strategy, which in turn has created trust within the broader industry to start adopting new opportunities that are becoming available here.