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2008 Africa - Telecoms, Mobile and Broadband in Southern Region and Indian Ocean Islands

This report provides a comprehensive overview of the trends and developments in the telecommunications markets of nine African countries: Angola, Botswana, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Zambia and Zimbabwe. Subjects covered include:

  • Key statistics;
  • Market and industry overviews;
  • Regulatory environment and structural reform;
  • Major players (fixed, mobile and broadband);
  • Infrastructure development;
  • Mobile voice and data markets;
  • Average Revenue per User (ARPU) trends;
  • Internet, including broadband development;
  • Convergence (voice/data, fixed/wireless/mobile).
Researcher:- Peter Lange

Current publication date:- October 2008 (7th Edition)

Next publication date:- October 2009


The diversity among the countries in this group is immense, ranging from the small Indian Ocean island nation of Mauritius, sporting some of the best telecoms market indicators of the continent, to some of the poorest countries in the world, like Malawi and the island of Madagascar. In between are relatively wealthy nations like Botswana and Namibia which benefit from their close ties with South Africa. In its decade-old deep political and economic crisis, neighbouring Zimbabwe is demonstrating how telecoms markets in Africa survive even the most difficult of operating conditions.

Angola is the second-largest producer of oil in sub-Saharan Africa, and the recent rise of oil prices has led to continuous GDP growth of around 20% for the past three years. With peace restored in 2002 after decades of civil war, foreign investment has multiplied and the mobile market has soared. Competition was also introduced in the underdeveloped fixed-line market and several 3G wireless technologies and WiMAX networks are being rolled out. Growth in the Internet sector is being held back by monopolistic pricing of international bandwidth, but this is expected to change with the arrival of new fibre optic submarine cables reaching the country from 2009. Privatisation of Angola Telecom, which is currently implementing a US$500 million national fibre optic backbone, and the licensing of a third mobile operator are also expected in the not too distant future. For the country overview, see chapter 1, page 1.

Botswana is one of Africa’s wealthiest nations with a thriving economy mainly based on diamond mining and tourism. Mobile penetration has passed the 80% mark, almost three times the continent’s average. A nationwide fibre backbone network supports a wide range of services, and this landlocked country’s access to international bandwidth is being improved. Broadband services are available in the form of ADSL and various wireless technologies, including a city-wide WiMAX network in the capital Gaborone, launched in mid-2008. The government is in the process of privatising the national telco BTC which, through a new service-neutral licence, is now also enabled to compete in the mobile sector. For the country overview, see chapter 2, page 20.

Madagascar’s new private owners of incumbent telco, Telma, have managed to more than double the number of fixed-line customers within two years following years of stagnation, and to reverse the decline in fixed-line revenues through the introduction of attractive prepaid services. They have also entered the mobile market successfully as the country’s third player. Penetration rates in both sectors are still well below African averages, promising excellent growth potential. Pent-up demand for Internet access and broadband capabilities, resulting from the traditionally underdeveloped fixed network, will continue driving both market sectors. With one of the lowest GDPs per capita in the world, there will be limits to the growth of this telecoms market, but plans to exploit and export crude oil and natural gas reserves may deliver a boost to the economy. For the country overview, see chapter 3, page 36.

Malawi’s telecom sector is undergoing a small revolution following the privatisation of the national telco, MTL. Copper and fixed-wireless lines are being rolled out at an unprecedented pace, and a national fibre backbone is being implemented. The country’s electricity utility is also laying fibre and leasing capacity to telcos. A second national operator was licensed in May 2007 and a third mobile network in 2008, with a fourth expected soon. Penetration rates are still well below African averages in both market segments, leaving ample future growth potential. Several ISPs are rolling out wireless broadband networks and mobile data services have been launched. The underdeveloped Internet sector will receive a boost from the arrival of fibre-based international bandwidth in 2009 or 2010, paired with the planned liberalisation of VoIP Internet telephony. For the country overview, see chapter 4, page 50.

The island nation of Mauritius sports some of the best telecommunications market indicators in Africa and has been the first with many innovations. It launched Africa’s first cellular system in 1989, the first commercial 3G mobile service in 2004, the world’s first nationwide WiMAX wireless broadband network in 2005, and one of Africa’s first broadband TV services in 2006. Mauritius is actively pursuing a policy to make telecoms the fifth pillar of its economy after sugar, textiles, tourism and financial services, and to become a regional telecom hub with Singapore as a role model. The incumbent telco has been partially privatised and all sectors of the market are open to competition. A second fixed-line and third mobile operator launched services in 2006. 2008 saw the rollout of competitive national fibre backbone networks and one of Africa’s first FttH deployments. For the country overview, see chapter 5, page 64.

Sixteen years of peace and radical reforms have transformed Mozambique into one of the fastest-growing economies on the continent. The country was one of the first in the region to reform its telecommunications landscape, immediately after a peace accord had been reached in 1992. The mobile sub-sector has experienced excellent growth rates following the introduction of competition in 2003, but market penetration is still well below the African average. The government is intent on introducing competition to the fixed-line sector as well. Internet usage has increased in recent years following the introduction of various kinds of broadband services, and the mobile operators have entered this market segment with the launch of mobile data services. Further improvements can be expected from the ongoing rollout of 3G mobile services and a national fibre backbone network as well as the arrival of the first international submarine fibre optic cable to the country’s shores in 2009. For the country overview, see chapter 6, page 84.

Namibia was one of the last countries in Africa to introduce competition in the mobile communications sector when a second network finally launched in 2007. Despite this, the country had already achieved a market penetration rate above the African average. Both operators have launched 3G services and are entering the Internet and broadband market. The fixed-line incumbent, Telecom Namibia, quietly entered the lucrative mobile market as the third player but was put on hold by the regulator until the new ICT Bill brings clarity about fixed-mobile convergence, among other issues. Several WiMAX wireless broadband services are boosting Internet connectivity and will bring additional competition to the voice market once VoIP is deregulated. With an extensive national fibre optic backbone in place and international submarine fibre optic cables scheduled to reach the country in 2010, Namibia is well positioned to remain one of the most developed telecoms markets in Africa. For the country overview, see chapter 7, page 99.

Zambia has three competing mobile networks and a monopoly fixed-line operator, Zamtel. While the mobile sector has experienced excellent growth, market penetration is still below the African average. The fixed-line network is at a very low level of development, which in turn has impeded growth in the Internet sector. The country’s ISPs are rolling out wireless broadband networks, which will also position them as competitors in the telecoms sector once VoIP is fully liberalised - a key component in Zambia’s new ICT Policy. A national fibre backbone is under development, including a connection to one of the several international submarine fibre optic cables that will reach the African east coast in 2010, which should help to reduce the cost of international bandwidth for this landlocked country. For the country overview, see chapter 8, page 117.

Zimbabwe’s decade-old deep political and economic crisis has not spared the country’s telecom industry, with a dwindling local currency, hyperinflation and government interference creating a difficult operating environment. Attempts to privatise the national telco during this time have failed, as has a second national operator, unable to raise the necessary funding. Growth of the country’s three mobile networks has been slowed down, but an immense pent-up demand is now being addressed with major infrastructure upgrades, including the introduction of 3G mobile and other wireless broadband services. Zimbabwe’s backbone network is being upgraded, including fibre optic links which will also improve Internet connectivity. A power-sharing agreement reached on the political level following violent elections in March 2008 is seen as a first step towards normalisation. For the country overview, see chapter 9, page 133.

Key highlights:

  • Fixed-line, mobile and Internet market forecasts to 2010 and 2015 for Angola and Madagascar, two of Africa’s most promising growth markets driven by oil revenues.
  • Privatisation of incumbent telco underway in Botswana, expected in Angola.
  • The number of fixed lines has almost tripled in Madagascar since privatisation.
  • Fixed-line incumbents are entering the lucrative mobile market under new service-neutral licensing regimes and converging technologies.
  • WiMAX networks are operational or under development in almost every country in the region.
  • Liberalisation of VoIP underway in Malawi and Zambia.
  • New international fibre optic submarine cables will reach the region in 2009 and 2010 and dramatically reduce the cost of bandwidth.
  • Hundreds of millions of dollars are being invested in national fibre optic backbone networks.
  • Fibre-to-the-Home deployment in Mauritius.
  • Third mobile licence awarded in Malawi, expected in Angola and Mozambique.
  • Live 3G mobile services in Angola, Mauritius, Mozambique and Namibia, with Zimbabwe ready to launch.
  • Mobile ARPU has bottomed in many markets, rising again with mobile data services.
Vodacom Mozambique monthly ARPU - 2004 - 2008
Year ends Mar Monthly ARPU (US$)
2004 16.20
2005 8.30
2006 5.60
2007 4.00
2008 4.10
(Source: BuddeComm based on company data)

Peter Lange
October 2008

Data in this report is the latest available at the time of preparation and may not be for the current year.

This report provides a comprehensive overview of the trends and developments in the telecommunications markets of nine African countries: Angola, Botswana, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Zambia and Zimbabwe. Subjects covered include:
  • Key statistics;
  • Market and industry overviews;
  • Regulatory environment and structural reform;
  • Major players (fixed, mobile and broadband);
  • Infrastructure development;
  • Mobile voice and data markets;
  • Average Revenue per User (ARPU) trends;
  • Internet, including broadband development;
  • Convergence (voice/data, fixed/wireless/mobile).
For those needing high level strategic information and objective analysis on this region, this report is essential reading and gives further information on:
  • Government policies affecting the telecoms industry;
  • Market liberalisation;
  • Telecoms operators - privatisation, acquisitions, new licences and competition;
  • Internet and broadband development and growth;
  • The fast growing mobile markets of the region;
  • Average Revenue per User (ARPU);
  • Mobile application and content developments.

1. ANGOLA
1.1 Key statistics
1.2 Telecommunications market
1.2.1 Overview of Angola’s telecom market
1.3 Regulatory environment
1.3.1 Historic background
1.3.2 Basic Telecommunications Law
1.3.3 Regulatory authority
1.3.3.1 Angola Institute of Communications (INACOM)
1.3.4 Universal Service Fund
1.3.5 Interconnection
1.3.6 Telecom sector liberalisation in Angola
1.4 Fixed network operators in Angola
1.4.1 Angola Telecom
1.4.1.1 Privatisation
1.4.1.2 Fixed-line infrastructure
1.4.1.3 Wireless Local Loop (WLL)
1.4.1.4 Fixed-line statistics
1.4.2 Fixed-wireless operators
1.4.2.1 Mercury Telecom (MS Telcom)
1.4.2.1.1 National backbone network
1.4.2.2 Telesel/Nexus
1.4.2.3 Mundo Startel
1.4.2.4 Wezacom
1.5 Telecommunications infrastructure
1.5.1 National backbone network
1.5.2 International infrastructure
1.5.2.1 Submarine cable networks
1.5.2.1.1 New submarine fibre projects
1.5.2.2 Domestic satellite network
1.6 Internet market
1.6.1 A difficult beginning in war times
1.6.1.1 Internet statistics
1.6.2 Public telecentres and cybercafés
1.6.3 Internet Exchange Point (IXP)
1.6.4 Angola’s ISP market
1.6.4.1 Nexus
1.6.4.2 Angola Communication Systems (ACS)
1.6.4.3 MoviNet
1.6.4.4 Snet
1.6.4.5 Multitel
1.6.4.6 Maxnet
1.7 Broadband market
1.7.1 Asymmetric Digital Subscriber Line (ADSL)
1.7.2 Wireless broadband
1.8 Convergence
1.8.1 VoIP telephony
1.8.2 Broadband over Cable TV (CATV)
1.8.3 Proposed e-government policy
1.9 Mobile communications
1.9.1 Overview of Angola’s mobile market
1.9.1.1 Mobile statistics
1.9.2 Major mobile operators
1.9.2.1 Angola Telecom (Movicel)
1.9.2.2 Unitel
1.9.3 Mobile voice services
1.9.3.1 Satellite mobile
1.9.4 Mobile data services
1.10 Forecasts
1.10.1 Forecast - fixed-line market to
1.10.2 Forecast - Internet users to
1.10.3 Forecasts - mobile market to
2. BOTSWANA
2.1 Key statistics
2.2 Overview of Botswana’s telecom market
2.3 Regulatory environment
2.3.1 Historic background
2.3.2 Regulatory authority
2.3.2.1 Botswana Telecommunications Authority
2.3.3 Universal Service and Access Strategy
2.3.4 Interconnection and tariffs
2.3.5 Telecom sector liberalisation in Botswana
2.3.5.1 Regulatory reform
2.3.5.2 Service-neutral licences
2.4 Fixed network operator in Botswana
2.4.1 Botswana Telecommunications Corporation (BTC)
2.4.1.1 Privatisation
2.4.1.2 Services
2.5 Telecommunications infrastructure
2.5.1 Network infrastructure
2.5.1.1 Fixed-line statistics
2.5.1.2 Wireless Local Loop (WLL)
2.5.1.3 Public payphones
2.5.1.4 National backbone network
2.5.2 International infrastructure
2.6 Internet market
2.6.1 Overview
2.6.1.1 Internet statistics
2.6.2 Botswana’s ISP market
2.6.2.1 Botsnet
2.6.2.2 Verizon Business Botswana (formerly UUNet)
2.6.2.3 InfoBotswana (IBIS)
2.6.2.4 Broadband Botswana Internet (BBI)
2.6.2.5 OPQ Net
2.6.3 Botswana Internet Exchange (BINX)
2.7 Broadband market
2.7.1 Asymmetrical Digital Subscriber Line (ADSL)
2.7.2 Wireless broadband
2.7.3 Orange Livebox (WiMAX)
2.8 Convergence
2.8.1 VoIP telephony
2.8.2 Next-Generation Network (NGN)
2.9 Mobile communications
2.9.1 Overview of Botswana’s mobile market
2.9.1.1 Mobile statistics
2.9.2 Regulatory issues
2.9.2.1 Interconnection
2.9.3 Major mobile operators
2.9.3.1 Mascom Wireless
2.9.3.2 Orange Botswana (formerly Vista Cellular)
2.9.3.3 BeMobile (BTC)
2.9.4 Mobile content and applications
2.9.4.1 Mobile banking
3. MADAGASCAR
3.1 Key statistics
3.2 Telecommunications market
3.2.1 Overview of Madagascar’s telecom market
3.3 Regulatory environment
3.3.1 Telecommunications reform
3.3.2 National ICT Policy
3.3.3 Regulatory authority
3.3.3.1 Office Malagasy d’Etudes et de Regulation des Telecommunications
3.4 Fixed network operators in Madagascar
3.4.1 Fixed-line statistics
3.4.2 Telecom Malagasy (Telma)
3.4.2.1 Privatisation
3.4.2.2 Network infrastructure
3.4.2.3 National fibre optic backbone
3.4.3 Gulfsat Madagascar
3.5 International infrastructure
3.6 Broadband and Internet market
3.6.1 Overview of the Internet in Madagascar
3.6.1.1 Internet statistics
3.6.2 Data licensees
3.6.3 Internet access locations
3.6.4 Madagascar’s ISP market
3.6.4.1 DTS (Moov)
3.6.4.2 Other ISPs
3.6.5 Broadband market
3.6.5.1 Asymmetrical Digital Subscriber Line (ADSL)
3.6.6 VoIP
3.7 Mobile communications
3.7.1 Overview of Madagascar’s mobile market
3.7.1.1 Mobile statistics
3.7.2 Major mobile operators
3.7.2.1 Zain (formerly Madacom, Celtel)
3.7.2.2 Orange Madagascar (formerly SMM)
3.7.2.3 Telma Mobile
3.7.3 Mobile data services
3.7.4 Satellite mobile
3.8 Forecasts
3.8.1 Forecasts - fixed-line market to
3.8.2 Forecasts - Internet market to
3.8.3 Forecasts - mobile market to
4. MALAWI
4.1 Key statistics
4.2 Overview of Malawi’s telecom market
4.3 Regulatory environment
4.3.1 Malawi Communications Act
4.3.2 ICT Policy
4.3.3 Regulatory authority
4.3.3.1 Malawi Communications Regulatory Authority (MACRA)
4.3.4 Telecom sector liberalisation in Malawi
4.3.5 Licence fees and levies
4.3.6 Universal service
4.3.7 Interconnection
4.4 Fixed network operator in Malawi
4.4.1 Malawi Telecommunications Ltd (MTL)
4.4.1.1 Fixed-line statistics
4.4.1.2 Privatisation
4.4.1.3 Network infrastructure
4.4.2 Access Communications
4.5 National fibre backbone infrastructure
4.5.1 MTL
4.5.2 Escom
4.6 International infrastructure
4.6.1 Submarine cable networks
4.7 Broadband and Internet market
4.7.1 Internet overview
4.7.1.1 Internet statistics
4.7.2 Malawi’s ISP market
4.7.2.1 MalawiNet
4.7.2.2 MTL Online
4.7.2.3 Skyband
4.7.2.4 Globe Internet
4.7.3 Broadband market
4.7.4 Voice over Internet Protocol (VoIP)
4.8 Mobile communications
4.8.1 Overview of Malawi’s mobile market
4.8.1.1 Mobile statistics
4.8.2 Regulatory issues
4.8.2.1 Third and fourth mobile licence
4.8.3 Major mobile operators
4.8.3.1 Telekom Networks Malawi Ltd
4.8.3.2 Zain Malawi (formerly Celtel)
5. MAURITIUS
5.1 Key statistics
5.2 Telecommunications market
5.2.1 Overview of Mauritian telecom market
5.3 Regulatory environment
5.3.1 Telecommunications Act
5.3.2 Information and Communication Technology Act
5.3.3 Electronic Transaction Act
5.3.4 Cybercrime Act
5.3.5 ICT incentives
5.3.6 Regulatory authority
5.3.6.1 Information and Communication Technologies Authority (ICTA)
5.3.7 National Telecommunications Policy (NTP - 2003, 2004)
5.3.7.1 NTP targets
5.3.8 Telecom sector liberalisation in Mauritius
5.3.9 Interconnection
5.4 Fixed network operators in Mauritius
5.4.1 Mauritius Telecom Group
5.4.1.1 Privatisation
5.4.2 Mahanagar Telephone (Mauritius) Ltd
5.4.3 Fixed-line statistics
5.5 Telecommunications infrastructure
5.5.1 National telecom networks
5.5.1.1 Mauritius Telecom
5.5.1.2 Mahanagar Mauritius (MTML)
5.5.2 Fibre to the home (FttH)
5.5.3 International infrastructure
5.5.3.1 Submarine cable networks
5.5.3.1.1 SAT-3/WASC/SAFE
5.5.3.1.2 Other projects
5.6 Internet market
5.6.1 Overview
5.6.1.1 Internet statistics
5.6.2 Internet access locations
5.6.3 Cyber City Project
5.6.4 ISP market
5.6.4.1 Orange (formerly Telecom Plus)
5.6.4.2 DCL Internet
5.6.4.3 MTML
5.6.5 Internet Exchange Point
5.7 Broadband market
5.7.1 Overview
5.7.1.1 Broadband statistics
5.7.2 Asymmetrical Digital Subscriber Line (ADSL)
5.7.3 Wireless broadband
5.7.3.1 WiFi
5.7.3.2 WiMAX
5.7.3.2.1 Nomad
5.7.3.2.2 Other projects
5.7.3.3 EV-DO
5.8 Convergence
5.8.1 Voice over Internet Protocol (VoIP)
5.8.2 NetTV
5.8.3 IPTV, triple play
5.8.4 E-Government project
5.9 Mobile communications
5.9.1 Overview of the Mauritian mobile market
5.9.1.1 Mobile statistics
5.9.2 Mobile technologies
5.9.2.1 3G
5.9.3 Major mobile operators
5.9.3.1 Cellplus
5.9.3.2 Emtel
5.9.3.3 Mahanagar (MTML)
5.9.4 Mobile data services
5.9.4.1 Mobile broadband pricing
5.9.5 Mobile content and applications
5.9.5.1 Mobile TV
5.9.5.2 Mobile banking
6. MOZAMBIQUE
6.1 Key statistics
6.2 Overview of Mozambique’s telecom market
6.3 Regulatory environment
6.3.1 Telecommunications Law
6.3.2 Basic Telecommunications Law
6.3.3 Regulatory authority
6.3.3.1 Instituto Nacional das Comunicações de Moçambique (INCM)
6.3.4 National Commission on Information
6.3.5 Telecom sector liberalisation in Mozambique
6.3.6 Interconnection
6.4 National fixed network operator
6.4.1 Telecomunicações De Moçambique (TDM)
6.4.1.1 Fixed-line statistics
6.4.1.2 Subsidiaries
6.4.1.3 Privatisation
6.4.1.4 Network infrastructure
6.4.1.5 National fibre backbone
6.4.1.6 Tariffs
6.5 International infrastructure
6.5.1 Planned submarine fibre optic cables
6.6 Internet market
6.6.1 Overview
6.6.1.1 Internet statistics
6.6.2 Internet connectivity
6.6.3 Internet access locations
6.6.4 Mozambique’s ISP market
6.6.5 Mozambique Internet Exchange Point (MOZ-IX)
6.6.6 E-government
6.7 Broadband market
6.7.1 Asymmetrical Digital Subscriber Line (ADSL)
6.7.2 TV Cabo
6.7.3 Wireless broadband
6.7.3.1 Evolution-Data Optimised (EV-DO)
6.7.3.2 WiMAX
6.8 Mobile communications
6.8.1 Overview of Mozambique’s mobile market
6.8.1.1 Mobile statistics
6.8.2 Regulatory issues
6.8.2.1 Third mobile licence
6.8.3 Mobile technologies
6.8.3.1 3G
6.8.4 Major mobile operators
6.8.4.1 mCel
6.8.4.2 Vodacom Mozambique
6.8.5 ARPU
6.8.6 Mobile data services
7. NAMIBIA
7.1 Key statistics
7.2 Country overview
7.3 Overview of Namibia’s telecom market
7.4 Regulatory environment
7.4.1 Communications division
7.4.2 Regulatory authority
7.4.2.1 Namibia Communications Commission (NCC)
7.4.3 Post and Telecommunications Bill
7.4.4 Draft Communications Bill
7.4.5 Draft Information and Communications Bill 2007/
7.4.6 Telecom sector liberalisation in Namibia
7.5 Fixed network operator in Namibia
7.5.1 Telecom Namibia Ltd
7.5.1.1 Fixed-line statistics
7.5.1.2 Network infrastructure
7.5.1.3 Wireless Local Loop (WLL)
7.5.1.4 Switch - fixed or mobile?
7.5.1.5 VSAT
7.5.1.6 International infrastructure
7.5.1.7 Data services
7.6 Broadband and Internet market
7.6.1 Internet overview
7.6.1.1 Internet statistics
7.6.2 Internet connectivity
7.6.3 Namibia’s ISP market
7.6.4 Overview of selected ISPs
7.6.4.1 Verizon Business Namibia (formerly UUNet Namibia)
7.6.4.2 Africa Online Namibia
7.6.4.3 M-Web Namibia
7.6.4.4 Internet Technologies Namibia (ITN)
7.6.4.5 iWay
7.6.5 SchoolNet Namibia
7.6.6 Broadband market
7.6.6.1 Asymmetrical Digital Subscriber Line (ADSL)
7.6.6.2 Wireless broadband
7.6.6.3 WiMAX
7.6.6.4 WiFi
7.7 Convergence
7.7.1 Voice over Internet Protocol (VoIP) telephony
7.7.2 Next-Generation Networks (NGN)
7.7.3 E-services
7.8 Mobile communications
7.8.1 Overview of Namibia’s mobile market
7.8.1.1 Mobile statistics
7.8.2 Regulatory issues
7.8.2.1 Second mobile licence
7.8.3 Mobile technologies
7.8.3.1 3G
7.8.4 Major mobile operators
7.8.4.1 MTC
7.8.4.2 Cell One (PowerCom)
7.8.5 Mobile voice services
7.8.5.1 Satellite mobile
7.8.6 Mobile data services
7.8.6.1 Mobile TV
7.8.7 Mobile content and applications
7.8.7.1 Mobile banking
8. ZAMBIA
8.1 Key statistics
8.2 Telecommunications market
8.2.1 Overview of Zambia’s telecom market
8.3 Regulatory environment
8.3.1 Telecommunications Act
8.3.2 Draft Information and Communication Technologies (ICT) Bill
8.3.3 New ICT Policy
8.3.4 Regulatory authority
8.3.4.1 Communications Authority of Zambia (CAZ)
8.3.5 Licensing
8.3.6 Universal access fund
8.3.7 Infrastructure sharing
8.3.8 Telecom sector liberalisation in Zambia
8.3.8.1 VoIP
8.3.8.2 International gateways
8.3.9 Privatisation of Zamtel
8.4 Fixed network operators in Zambia
8.4.1 Zambia Telecommunications Ltd (Zamtel)
8.4.1.1 Fixed-line statistics
8.4.1.2 Network infrastructure
8.4.1.3 Wireless Local Loop (WLL)
8.4.1.4 Domestic satellite network
8.4.1.5 International infrastructure
8.4.2 Other operators
8.5 Broadband and Internet market
8.5.1 Internet overview
8.5.1.1 Internet user statistics
8.5.2 Internet access locations
8.5.2.1 Community telecentres
8.5.3 Broadband overview
8.5.3.1 Leased lines
8.5.3.2 Asymmetrical Digital Subscriber Line (ADSL)
8.5.4 Zambia’s ISP market
8.5.4.1 ZamNet
8.5.4.2 Zamtel Online
8.5.4.3 CopperNet Solutions
8.5.4.4 UUNet Zambia
8.5.4.5 Microlink Technologies
8.5.4.6 AfriConnect
8.6 Mobile communications
8.6.1 Overview of Zambia’s mobile market
8.6.1.1 Mobile statistics
8.6.1.2 Average Revenue per User (ARPU)
8.6.2 Major mobile operators
8.6.2.1 Zain Zambia (formerly Celtel, Zamcell)
8.6.2.2 MTN Zambia (formerly Telecel)
8.6.2.3 Zamtel (Cell Z)
8.6.3 Mobile voice services
8.6.3.1 Satellite mobile
9. ZIMBABWE
9.1 Key statistics
9.2 Country overview
9.3 Overview of Zimbabwe’s telecom market
9.4 Regulatory environment
9.4.1 Sector Reform Policy
9.4.2 Posts and Telecommunications Bill
9.4.3 Interception of Communications Bill
9.4.4 New ICT Policy draft
9.4.5 New nationalisation law
9.4.6 International gateways, interconnection
9.4.7 Regulatory authority
9.4.7.1 Postal and Telecommunications Regulatory Authority Zimbabwe
9.4.7.2 Licence fees
9.4.8 Telecom sector liberalisation
9.4.8.1 SNO licence
9.4.8.2 National toll-free telephone service
9.4.9 Privatisation of TelOne and NetOne
9.5 Fixed network operators in Zimbabwe
9.5.1 Fixed-line statistics
9.5.2 TelOne
9.5.2.1 Fixed-line infrastructure
9.5.2.2 Wireless Local Loop (WLL)
9.5.2.3 Fibre optic backbone project
9.5.2.4 International infrastructure
9.5.3 TeleAccess Zimbabwe (Pvt) Ltd (defunct)
9.5.4 Afritell
9.6 Broadband and Internet market
9.6.1 Internet overview
9.6.1.1 Internet statistics
9.6.2 Data carriers
9.6.2.1 Africom Zimbabwe
9.6.2.2 DataOne, Satnet
9.6.2.3 Powertel Communications
9.6.2.4 Telco Internet
9.6.3 Zimbabwe’s ISP market
9.6.3.1 Africa Online Zimbabwe
9.6.3.2 ComOne
9.6.3.3 Ecoweb
9.6.3.4 M-Web Zimbabwe
9.6.3.5 Zimbabwe Online (ZOL)
9.6.4 Zimbabwe Internet Exchange (ZINX)
9.6.5 Broadband overview
9.6.6 VoIP telephony
9.6.7 E-commerce
9.7 Mobile communications
9.7.1 Overview of Zimbabwe’s mobile market
9.7.1.1 Mobile statistics
9.7.2 Mobile technologies
9.7.2.1 Third Generation (3G)
9.7.3 Major mobile operators
9.7.3.1 Econet Wireless Zimbabwe (EWZ)
9.7.3.1.1 YourFone
9.7.3.2 NetOne
9.7.3.3 Télécel Zimbabwe
9.7.4 Mobile voice services
9.7.4.1 Satellite mobile
10. GLOSSARY OF ABBREVIATIONS
Table number: on page number:
Table 1 - Country statistics Angola - 2008
Table 2 - Telephone network statistics - 2007
Table 3 - Internet provider statistics - 2007
Table 4 - Internet user statistics - 2007
Table 5 - Mobile statistics - March 2008
Table 6 - National telecommunications authority
Table 7 - Fixed lines in service and teledensity - 1996 - 2007
Table 8 - Internet users and penetration rate - 1997 - 2007
Table 9 - Mobile operators, subscribers and annual change - March 2008
Table 10 - Mobile subscribers and penetration rate - 1995; 1997; 1999 - 2008
Table 11 - Forecast fixed-line and fixed-wireless subscribers - 2010; 2015
Table 12 - Forecast Internet users - 2010; 2015
Table 13 - Forecast mobile subscribers - 2010; 2015
Table 14 - Country statistics Botswana - 2008
Table 15 - Telephone network statistics - 2007
Table 16 - Internet provider statistics - 2008
Table 17 - Internet user statistics - 2007
Table 18 - Mobile statistics - March 2008
Table 19 - National telecommunications authority
Table 20 - Fixed lines in service and teledensity - 1995; 1997 - 2007
Table 21 - International Internet bandwidth - 1999 - 2006
Table 22 - Internet users and penetration rate - 1998 - 2007
Table 23 - Orange Livebox WiMAX pricing - 2008
Table 24 - Mobile operators, subscribers and annual change - March 2008
Table 25 - Mobile subscribers and penetration rate - 1998 - 2008
Table 26 - Mascom monthly ARPU - 2005 - 2008
Table 27 - Orange Botswana mobile data pricing - 2008
Table 28 - Country statistics Madagascar - 2008
Table 29 - Telephone network statistics - June 2008
Table 30 - Internet provider statistics - June 2008
Table 31 - Internet user statistics - 2007
Table 32 - Mobile statistics - March 2008
Table 33 - National telecommunications authority
Table 34 - Fixed-line network key indicators: lines, subscribers, teledensity, public payphones, traffic and revenue - 1998 - 2007
Table 35 - Internet KPIs: users, penetration, subscribers, traffic and revenue - 1998 - 2007
Table 36 - International Internet bandwidth - 2000 - 2006
Table 37 - Mobile subscribers, penetration, traffic and revenue - 1996; 1998; 2000 - 2008
Table 38 - Mobile operators, subscribers and annual change - March 2008
Table 39 - Zain Madagascar monthly ARPU - 2006 - 2008
Table 40 - Orange Net mobile data pricing - 2008
Table 41 - Forecast fixed-line and fixed-wireless subscribers - 2010; 2015
Table 42 - Forecast Internet users - 2010; 2015
Table 43 - Forecast mobile subscribers - 2010; 2015
Table 44 - Country statistics Malawi - 2008
Table 45 - Telephone network statistics - 2007
Table 46 - Internet provider statistics - September 2008
Table 47 - Internet user statistics - 2007
Table 48 - Mobile statistics - March 2008
Table 49 - National telecommunications authority
Table 50 - Licence fees and levies - 2008
Table 51 - Fixed lines in service and teledensity - 1995; 1997; 2000 - 2007
Table 52 - Internet users and penetration rate - 1997; 1999 - 2007
Table 53 - Mobile subscribers and penetration rate - 1995 - 2008
Table 54 - Mobile operators, subscribers and annual change - March 2008
Table 55 - Zain Malawi monthly ARPU - 2006 - 2008
Table 56 - Country statistics Mauritius - 2008
Table 57 - Telephone network statistics - 2007
Table 58 - Internet provider statistics - 2007
Table 59 - Internet user statistics - 2007
Table 60 - Mobile statistics - 2007
Table 61 - National telecommunications authority
Table 62 - Fixed lines in service and teledensity - 1995; 1997; 1999 - 2007
Table 63 - Internet subscribers, users and penetration rate - 1999 - 2007
Table 64 - International Internet bandwidth - 1999 - 2006
Table 65 - Mauritius Telecom dial-up and broadband subscribers - 2005 - 2007
Table 66 - Mobile operators, subscribers and annual change - 2007
Table 67 - Mobile subscribers and penetration - 1995 - 2007
Table 68 - Cellplus mobile data pricing - 2008
Table 69 - Emtel mobile data pricing - 2008
Table 70 - MTML EV-DO pricing - 2008
Table 71 - Country statistics Mozambique - 2008
Table 72 - Telephone network statistics - June 2008
Table 73 - Internet provider statistics - June 2008
Table 74 - Internet user statistics - 2007
Table 75 - Mobile statistics - March 2008
Table 76 - National telecommunications authority
Table 77 - Fixed lines in service and teledensity - 1995 - 2008
Table 78 - Internet users and penetration rate - 1996 - 2007
Table 79 - Mobile subscribers and penetration rate - 1997 - 2008
Table 80 - Mobile operators, subscribers and annual change - March 2008
Table 81 - Vodacom Mozambique monthly ARPU - 2004 - 2008
Table 82 - Country statistics Namibia - 2008
Table 83 - Telephone network statistics - 2007
Table 84 - Internet provider statistics - 2008
Table 85 - Internet user statistics - 2007
Table 86 - Mobile statistics - June 2008
Table 87 - National telecommunications authority
Table 88 - Fixed lines in service and teledensity - 1995 - 2007
Table 89 - Internet users and penetration rate - 1996 - 2007
Table 90 - Mobile subscribers and penetration rate - 1995 - 2008
Table 91 - Mobile operators, subscribers and annual change - June 2008
Table 92 - MTC monthly ARPU - 2004 - 2007
Table 93 - Country statistics Zambia - 2008
Table 94 - Telephone network statistics - 2007
Table 95 - Internet provider statistics - 2007
Table 96 - Internet user statistics - 2007
Table 97 - Mobile statistics - March 2008
Table 98 - National telecommunications authority
Table 99 - Fixed lines in service and teledensity - 1995 - 2007
Table 100 - Internet users and penetration rate - 1995 - 2007
Table 101 - Zamtel DSL pricing - 2008
Table 102 - Mobile subscribers and penetration rate - 1995 - 2008
Table 103 - Mobile operators, subscribers and annual change - March 2008
Table 104 - Monthly mobile ARPU in Zambia - Celtel/Zain, MTN - 2005 - 2008
Table 105 - Country statistics Zimbabwe - 2008
Table 106 - Telephone network statistics - 2007
Table 107 - Internet provider statistics - 2007
Table 108 - Internet user statistics - 2007
Table 109 - Mobile statistics - March 2008
Table 110 - National telecommunications authority
Table 111 - Fixed lines in service and teledensity - 1995; 1997; 1999 - 2007
Table 112 - Internet users and penetration rate - 1996; 1998; 2000 - 2007
Table 113 - Mobile subscribers and penetration rate - 1997 - 2008
Table 114 - Mobile operators, subscribers and annual change - March 2008
Exhibit number: on page number:
Exhibit 1 - Telecommunications licences in Mauritius - 2008
Exhibit 2 - Vodacom’s in and out of Zambia

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