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Commercial Payment Cards: U.S. and Global Market Trends, 9th Edition


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Commercial Payment Cards: U.S. and Global Market Trends, 9th Edition

This 9th edition of Commercial Payment Cards: U.S. and Global Market Trends presents data and analysis on the global and U.S. market for commercial payment solutions, including cards and automated clearing house (ACH) payment services. This Packaged Facts report quantifies the size and growth of the market and provides key metrics within the broader payment card arena. Included are discussions and analysis of the various card associations or networks, commercial payment card types, trends and factors affecting their growth, and a focused analysis of commercial card consumer demographics and preferences. In addition, this report profiles major card brands and issuers and analyzes their recent activity.


  • Executive Summary
    • INTRODUCTION
    • Report Scope
    • Report Summary
      • Market size and forecast
      • Global commercial card market size
      • China UnionPay spend leads the away
      • Global commercial purchase value share declines-but that's okay
      • Visa maintains commercial card spend lead; MasterCard & CUP grow share
      • U.S. card purchase value trends
      • Visa maintains lead
      • U.S. commercial card purchase value chips away at ACH lead
      • MasterCard gains
      • U.S. small business and middle-/large-market value and share
      • Non-U.S. card purchase volume trends
      • Non-U.S. commercial card purchase value trends
      • U.S. commercial card usage rates on the upswing
      • Check usage trends diverge according to company size
      • Card transactions remain a small slice of commercial payments pie
      • Large market corporations are increasingly converts
      • Purchasing card growth
      • U.S. EAP growth
      • U.S. commercial opportunity: expenditures almost $24 trillion
      • U.S. commercial opportunity: electronic B2B payments top $28 trillion
      • Corporate ACH applications: value and volume
      • Sizing small, middle- & large-market companies by operating revenue
      • Sizing small, middle- & large-market companies by employment size
    • Commercial card growth drivers & trends
      • Global payment solutions for a global world
      • Global payment cash management strategy
      • Cards are a piece of the puzzle
      • Example: Ericson
      • Checks on the decline across the globe
      • U.S. check volume drops 36% in four years
      • B2B check trends less dramatic
      • Larger checks remain a sticking point
      • Checks remain primary method for making and receiving payments among U.S. businesses
      • Small- and medium-sized businesses lag behind larger companies
      • Electronic B2B pushes forward
      • Not just payments
      • ACH B2B innovation
      • Whoever has the most addenda wins
      • Broadening the net to include small business
      • Keep it under the vest
      • Speed it up!
      • Card-based B2B innovation
      • A virtual card
      • Dynamic discounting: speed up the payment; kick back the discount
      • Example: Taulia
      • Dynamic discounting + supply chain finance
      • Example: Basware Pay
      • Interchange and other fees: a look at the U.S.
      • But are commercial card interchange rates any steeper consumer card rates?
    • Non-U.S. commercial card trends
      • China
      • Plenty of credit card spend-but still a sliver of potential
      • Homegrown dominance
      • Industrial and Commercial Bank of China on top
      • Lagging commercial card solutions
      • Western players
      • Marketplace opening
      • Don't hold your breath
      • CUP Competition with Visa
      • Commercial card market to get a boost
      • But interchange bar set low
      • Other Asia Pacific
      • Europe
      • Latin America
    • U.S. commercial card usage trends
      • Business credit card usage universe
      • Business card usage by company employment size
      • Business card usage by Fortune 500 status
      • Business card penetration by occupation
      • Business purchasers
      • Business purchase decisions: involvement type & employment size
      • Business purchase decision-makers: card use, brand & employment size
      • Card ownership correlated to higher annual purchase amounts
    • Commercial card network operators
      • American Express
      • Brand erosion?
      • Location, location, location
      • Small business
      • Small business strategy and trends
      • Movement to category-based rewards tiers
      • Addressing the airport lounge issue
      • Program wins and losses
      • Middle market, large market and global corporation strategy and trends
      • Global Corporate Payments
      • Commercial growth via network partnerships
      • Corporate card programs
      • Business-to-business payment solutions
      • Commercial card performance and growth trends
      • Tapering growth ahead
      • JCB
      • Expansion moves
      • MasterCard
      • Commercial payment solutions
      • Small business
      • T&E and B2B
      • Commercial card performance trends
      • Non-U.S. trends
      • U.S. trends
      • China UnionPay
      • Mirroring Chinese market growth
      • And maintaining domestic market dominance-for now
      • While aggressively moving onto the global stage
      • Performance trends: increasing global reach
      • Visa, Inc.
      • Small business strategy
      • Medium-sized and large business strategy
      • The secret sauce
      • PerformSource
      • Visa commercial card value growth trends
      • U.S. trends
    • Commercial card bank issuers & processors
      • Bank of America Merrill Lynch
      • International scope
      • Commercial card solutions
      • Comprehensive Payables
      • Enhancements and expansion
      • Citibank/ Citi Commercial Cards
      • Global reach
      • Well positioned in China
      • Latin America gets global issuing platform
      • JP Morgan Chase/Chase Commercial Banking
      • Opportunity
      • Products & capabilities
      • Performance trends
      • Total System Services, Inc.
      • U.S. Bank
      • Commercial card solutions
      • Electronic solutions
      • Specific verticals
      • International expansion
      • Commercial payments performance trends
    • Commercial card fleet, travel and government
      • Fleet cards
      • Market size
      • WEX Inc.
      • International expansion
      • Fleetcor Technologies, Inc.
      • Comdata acquisition
      • International expansion
      • Performance trends
      • Airline/travel
      • Universal Air Travel Plan
      • AirPlus International
      • Government
      • Prepaid card disbursements
      • Card penetration is program dependent
      • Revenue and fees
      • SmartPay
      • GSA charge card issuers: Citibank, JPMorgan Chase, and U.S. Bank
      • SmartPay spend on the rebound
      • Purchasing cards drive spend
  • Introduction and Overview
    • INTRODUCTION
    • Introduction to commercial payment market product categories and segments
    • Commercial cards
    • Open-loop versus closed loop cards
    • Commercial electronic payments
    • Products and services out of scope
  • Market Size and Forecast
    • INTRODUCTION
    • Global commercial card market size
      • Table Global Commercial Payment Card Purchase Value: Market Size and Forecast, 2011-2018
      • Global card purchase value grows 54% during 2011-2014
      • China UnionPay spend grows at 4+ the rate of runner-up MasterCard
        • Table Global Payment Card Purchase Value, 2011-2014
      • Commercial purchase value share declines-but not a bad thing
        • Table Commercial Payment Card Purchase Value and Share: Global, U.S. and Non-U.S., 2011-2014
      • Visa maintains commercial card spend lead; MasterCard & CUP grow share
        • Table Global Commercial Payment Card Purchase Value, 2011-2014
      • U.S. card purchase value trends
      • Visa maintains lead
        • Table U.S. Payment Card Purchase Value, 2011-2014
      • U.S. commercial card purchase value trends
        • Table U.S. Commercial ACH and Card Payment Purchase Value, 2011-2015
      • Visa maintains commercial lead but MasterCard gains
        • Table U.S. Commercial Payment Card Purchase Value, 2011-2014
      • U.S. small business and middle-/large-market value and share
        • Table U.S. Commercial Payment Card Purchase Value, Small Business vs. Middle/Large Market, by Network, 2012-2014
        • Table U.S. Commercial Payment Card Purchase Value Share, Small Business vs. Middle/Large Market, by Network, 2012-2014
      • Non-U.S. card purchase volume trends
        • Table Non-U.S. Payment Card Purchase Value, 2011-2014
      • Non-U.S. commercial card purchase volume trends
        • Table Non-U.S. Commercial Payment Card Purchase Value, 2011-2014
      • U.S. commercial card usage rates on the upswing
      • Check usage trends diverge according to company size
      • But card transactions remain a small slice of commercial payments pie
      • Middle market remains a check magnet
        • Table Percent of Payments Made by Corporations: Middle Market vs. Large Market, 2014
      • Large market corporations are increasingly converts
        • Table Middle- and Large-Market Card Usage and Card Rebate Amount, 2014
      • Purchasing card growth
      • Hypothetical spend capture
      • U.S. EAP growth
      • Spend categories
      • Spend growth
      • Reported benefits
      • Supplier acceptance
    • U.S. commercial opportunity: expenditures almost $24 trillion
      • Business vs. government
        • Table U.S. Commercial Expenditures, by Input, 2009-2015
    • U.S. commercial opportunity: electronic B2B payments top $28 trillion
      • Corporate ACH applications: value and volume
        • Table U.S. Commercial B2B Payments Value and Percent Growth: CCD vs. CTX, 2009-2015
      • ACH growth
        • Table U.S. Commercial B2B Transaction Volume: CCD vs. CTX, 2009-2015
    • Sizing small, middle- & large-market companies by operating revenue
      • Table U.S. Enterprises by Receipt Size: Firms, Establishments, Employment, Payroll & Receipts, Amount and Share, 2012
    • Sizing small, middle- & large-market companies by employment size
      • <500 employee firms
        • Table U.S. Enterprises by Small Employment Size: Firms, Establishments, Employment, Payroll & Receipts, Amount and Share, 2012
      • 500+ employee firms
        • Table U.S. Enterprises by Large Employment Size: Firms, Establishments, Employment, Payroll & Receipts, Amount and Share, 2012
  • Commercial Card Growth Drivers & Trends
    • INTRODUCTION
    • Global payment solutions for a global world
      • Global corporations
        • Table U.S. Multinational Companies: Assets, Sales and Employees: U.S. Parents vs. Foreign Affiliates, by Region, 2013
      • Global travel
      • China outbound travel reshaping card network landscape
      • Global payment programs
      • Card benefits
      • A piece of the puzzle
      • Example: Ericson
    • Checks are on the decline across the globe
      • Table Check Payment Transaction Value: Percent Change, by Country, 2010-2014
      • U.S. check volume drops 36% in four years
        • Table U.S. Payment Transactions by Check, Value and Volume, 2010-2014
      • B2B check trends less dramatic
      • Larger checks remain a sticking point
      • Checks remain primary method for payments among U.S. businesses
      • Small- and medium-sized businesses lag behind larger companies
      • Bill payment check trends suggest electronic B2B traction
        • Table Number of Checks Written: C2B, B2B, B2C and P2P/C2C, 2006-2012
      • Electronic B2B pushes forward
      • Not just payments
      • Card, ACH or both?
      • ACH B2B innovation
      • Whoever has the most addenda wins
      • Broadening the net to include small business
      • Keep it under the vest
      • And speed it up!
      • Card-based B2B innovation
      • The ingredients
      • Dynamic discounting: speed up the payment; kick back the discount
      • Example: Taulia
      • Dynamic discounting + supply chain finance
      • Example: Basware Pay
      • Example: SAP Financial Services Network
      • Example: Paymode-X
    • Interchange and other fees
      • Example: the U.S.
      • Cost to B2B organizations
        • Table Processing Costs by Payment Method, 2014
      • But are commercial card interchange rates any steeper consumer card rates?
      • Not for credit
      • But for debit
        • Table MasterCard U.S. Standard Consumer, Small Business and Large Market Interchange Rates: Interchange by Purchase Amount Comparison, 2015
      • Large ticket items get a break
        • Table MasterCard U.S. Interchange Rates: Commercial Large Ticket MPG/Commercial Payments Accounts, by Dollar Value, 2015
  • Non-U.S. Commercial Card Trends
    • INTRODUCTION
    • Asia Pacific
      • Taiwan
      • Hong Kong
      • Hang Seng Bank
      • Bank of East Asia
      • Singapore
      • South Korea
      • Woori Bank
      • Hyundai Card
      • Japan
      • Sumitomo Mitsui Banking Corporation
    • China
      • China travel growth shaping global card marketplace
        • Table Top Ten Chinese Banks, by Credit Card Transaction Value, 2013-2014
      • Plenty of credit card spend-but still a sliver of potential
        • Table China Credit Card Transaction Value and Cards Issued, 2011-2014
      • Homegrown dominance
      • Industrial and Commercial Bank of China on top
      • But lagging commercial card solutions
      • Western players
      • Marketplace opening
      • Don't hold your breath
      • Relationship with Visa
      • Commercial card market to get a boost
      • But interchange bar set low
    • Europe
      • Growth trends
      • Interchange benefit
      • Diner's Club and American Express get snubbed
    • Latin America
      • Banco Itaú
      • Bank of Brazil
  • U.S. Commercial Card Usage Trends
    • INTRODUCTION
    • Business credit card usage universe
      • Table Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Penetration, Users and Share, 2015
      • Business card usage by company employment size
        • Table Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Usage Penetration, by Company Employment Size, 2015
        • Table Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Millions of Users, by Company Employment Size, 2015
        • Table Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Usage Share, by Company Employment Size, 2015
      • Business card usage by Fortune 500 status
        • Table Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Usage Penetration, Fortune 500 Company vs. Non-Fortune 500 Company, 2015
        • Table Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Millions of Users, Fortune 500 Company vs. Non-Fortune 500 Company, 2015
        • Table Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Usage Share, Fortune 500 Company vs. Non-Fortune 500 Company, 2015
      • Business card penetration by occupation
        • Table Employees and Employees with Business Cards: Penetration, Users and Share, 2015
    • Business purchasers
      • Table Employees Making Business Purchasing Decision in Last 12 Months and Types of Decision Involvement: Penetration, Users and Share, 2015
      • Business purchase decisions: involvement type & employment size
        • Table Employees Making Business Purchasing Decision in Last 12 Months and Types of Decision Involvement: Usage Penetration, by Company Employment Size, 2015
        • Table Employees Making Business Purchasing Decision in Last 12 Months and Types of Decision Involvement: Millions of Users, by Company Employment Size, 2015
      • Business purchase decision-makers: card use, brand & employment size
        • Table Business Purchase Decision Makers Who Have a Business Credit Card, by Card Brand: Usage Penetration, by Company Employment Size, 2015
        • Table Business Purchase Decision Makers Who Have a Business Credit Card, by Card Brand: Millions of Users, by Company Employment Size, 2015
      • Card ownership correlated to higher annual purchase amounts
        • Table Annual Purchase Amounts: All Purchase Decision Makers and Purchase Decision Makers with Business Credit Cards, 2015
  • Commercial Card Network Operators
    • INTRODUCTION
    • American Express
      • Value proposition
      • Challenges
      • Commercial card operating segments and customer bases
      • Special services and programs abound
      • Membership Rewards
      • U.S. program in a nutshell
      • Small business and corporate card portfolio
        • Table American Express Small Business and Corporate Own-Brand & Co-Branded Credit Card Programs, 2015
      • Small business strategy and trends
      • Movement to category-based rewards tiers
      • SimplyCash gets a reboot
      • Business Gold follows
      • Addressing the airport lounge issue
      • Program wins and losses
      • Middle market, large market and global corporation strategy and trends
      • Global Corporate Payments
      • Commercial growth via network partnerships
      • Corporate card programs
        • Table American Express Corporate Cards: Types, by Countries Offered, 2012-2014
      • Business-to-business payment solutions
      • Corporate Purchasing Card
      • Business Travel Account
      • vPayment
      • Buyer initiated payments
      • Online management tools
      • Savings at Work
      • American Express Global Business Travel
      • Commercial card performance and growth trends
      • B2B emphasis
      • GNS partnerships
      • American Express consumer and commercial card value growth trends
      • Middle market provides silver lining
      • Tapering growth ahead
        • Table American Express Global Billed Business: Consumer & Commercial by Type, 2010-2014
      • Non-U.S. trends
        • Table American Express Non-U.S. Billed Business: Consumer & Commercial by Type, 2010-2014
      • U.S. trends
        • Table American Express U.S. Billed Business: Consumer & Commercial by Type, 2010-2014
      • JCB
        • Table JCB Global Total and Commercial Card Dollar Volume, 2011-2014
    • MasterCard
      • Gaining traction
        • Table U.S. General-Purpose Credit Card/Charge Card Purchase Value by Operating Network: Actual and Indexed Growth, 2007-2014
      • Commercial payment solutions
      • Overarching commercial card strategy
      • Direct-to-corporate sales strategy
      • MasterCard Smart Data
      • MasterCard inControl
      • Tapping MasterCard Advisors
      • The art and timing of the cross-sell
      • SME and large business strategy
      • An integrated approach
      • MasterCard Business Network: negotiating strength for small business
      • T&E and B2B strategy
      • MasterCard commercial card value growth trends
        • Table MasterCard Global Consumer & Commercial Purchase Volume: 2010-2014
        • Table MasterCard Global Consumer & Commercial Purchase Volume: Debit vs. Credit, 2010-2014
      • Non-U.S. trends
      • Slowing growth in Asia Pacific
        • Table MasterCard Non-U.S. Consumer & Commercial Purchase Volume: Debit vs. Credit, 2010-2014
      • U.S. trends
        • Table MasterCard U.S. Consumer & Commercial Purchase Volume: Debit vs. Credit, 2010-2014
      • Drilling down
        • Table MasterCard U.S. Commercial Credit and Debit Purchase Volume: Small Business vs. Large Business, 2012-2014
    • China UnionPay
      • Growth strategy
        • Table China Interbank Payment Value and Volume, 2011-2014
      • And maintaining domestic market dominance-for now
      • While aggressively moving onto the global stage
      • Hong Kong and Macao
      • South Korea
      • Singapore and Taiwan
      • Japan
      • Australia
      • Russia
      • Europe and North America
      • Bottom line: increasing global reach
        • Table UnionPay International Card Metrics, 2011-2014
      • Cross-border commerce and ecommerce
      • By the numbers
        • Table China UnionPay Purchase Value: Credit, Debit and Commercial, 2011-2014
    • Visa
      • Commercial payment solutions
      • The cards
        • Table Visa Card Programs, by Type and Vertical, 2015
      • The added value
        • Table Visa Reporting, Payables and Supplier Management Tools, by Type, 2015
      • Small business strategy
      • Medium-sized and large business strategy
      • Scratching the surface: the cards
      • Beneath the surface: harnessing data, simplifying process and growing spend
      • IntelliLink
      • PerformSource
      • Visa Payables Automation
      • The CyberSource connection
      • Industry vertical solutions
      • Virtual travel card solution
      • Multinational card platform provides enhanced data and efficiencies
      • Visa consumer and commercial card value growth trends
        • Table Visa Global, U.S. and Non-U.S. Consumer & Commercial Card Purchase Volume, 2010-2014
      • Commercial credit and debit
        • Table Visa Global, U.S. and Non-U.S. Consumer & Commercial Card Purchase Volume: Credit vs. Debit, 2012-2014
      • Non-U.S. trends
        • Table Visa Non-U.S. Consumer and Commercial Card Purchase Value: Credit and Debit, 2012-2014
      • Small business share above middle/large market share
        • Table Visa Non-U.S. Commercial Card Purchase Value: Small Business vs. Large Business, 2012-2014
      • U.S. trends
        • Table Visa U.S. Consumer and Commercial Card Purchase Value: Credit and Debit, 2012-2014
      • Commercial credit card versus commercial debit/prepaid
        • Table Visa U.S. Commercial Credit and Debit Card Purchase Value: Small Business vs. Large Business, 2012-2014
  • Commercial Card Bank Issuers & Processors
    • INTRODUCTION
    • Bank of America Merrill Lynch
      • U.S. presence
      • International scope
      • Commercial card solutions
        • Table Bank of America Merrill Lynch Card Solutions, 2015
      • Comprehensive Payables
      • Paymode-X and ePayables
      • Works
      • Enhancements and expansion
      • Performance trends
        • Table Bank of America, Consumer and Small Business Card Metrics, 2012-2014
    • Citibank/ Citi Commercial Cards
      • Expansion and enhancements
      • Product rollouts
      • International growth
      • Well positioned in China
      • Latin America gets global issuing platform
    • JP Morgan Chase/Chase Commercial Banking
      • Opportunity
      • But domestic only, please
      • Products & capabilities
      • Show me the money: single-use accounts
        • Table JPMorgan Chase: Single-Use Account Cost Benefits and ROI
      • Electronic solutions
      • Performance trends
        • Table JPMorgan Chase: Consumer, Small Business and Commercial Credit Card Metrics, 2012-2014
    • Total System Services, Inc.
      • Europe expansion
        • Table Total System Services: Consumer, Commercial, Government & Prepaid Accounts, Q1 2014 vs. Q1 2015
    • U.S. Bank
      • Commercial card solutions
      • Rewards
      • Electronic solutions
      • Access Online gets an upgrade
      • Healthcare
      • Fuel solutions
      • International expansion
      • Middle market focus
      • Commercial payments performance trends
        • Table U.S. Bank: Debit Card, Consumer and Commercial Credit Card, and Merchant Acquiring Transaction Value, 2014-2015
  • Commercial Card Fleet, Travel and Government
    • INTRODUCTION
    • Fleet cards
      • Market size
    • WEX Inc.
      • Fleet cards
      • Acquisitions
      • Performance trends
        • Table WEX Fleet Payment Solutions Metrics, 2012-2014
    • Fleetcor Technologies, Inc.
      • Table FleetCor U.S. &International Fuel Networks and Network Locations, 2014
      • Comdata acquisition
      • And that's not all
      • Virtual cards
      • Performance trends
        • Table FleetCor U.S. &International Fuel Networks and Network Locations, 2014
    • Airline/travel
      • Universal Air Travel Plan
      • AirPlus International
      • Government
      • Prepaid card disbursements
      • Card penetration is program dependent
        • Table Government Prepaid Card Disbursements, by Program, 2014
      • Revenue and fees
      • SmartPay
      • GSA charge card issuers: Citibank, JPMorgan Chase, and U.S. Bank
      • SmartPay spend on the rebound
        • Table GSA SmartPay Program Spend, Transaction Volume and Cards, 2011-2015
      • Purchasing cards drive spend
        • Table GSA SmartPay Program Spend: Purchasing, Travel and Fleet, 2011-2015
        • Table GSA SmartPay Program Spend Share by Bank: Purchasing, Travel and Fleet, 2015
      • Department of Defense and Veteran Affairs contribute two-thirds of spend
        • Table GSA SmartPay Program Spend: Top 10 Departments, 2014
  • Appendix
    • Methodology
      • Consumer survey methodology
    • Market size methodology
      • Value estimates
      • End users included
      • Value not included
      • Other
      • Sources
    • Abbreviations

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