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Co-Branded and Affinity Cards in the U.S., 5th Edition
Co-branded credit cards generated $809 billion in U.S. purchase value in 2014. Visa leads network operators with a 47% share, followed by MasterCard and American Express. Competition is intense, as a growing bevy of players chase a finite universe of affluent prospects with more rewards and broader, deeper card benefits. Even so, co-branded cards can be further leveraged to draw more Millennials into the mix, and (at a time when the concept of brand loyalty is on the ropes) well-positioned issuers can leverage merchants’ need for sophisticated loyalty marketing strategies.
Co-Branded and Affinity Cards in the U.S., 5th Edition provides a wealth of insight on trends shaping this increasingly competitive industry, helping market participants plan their co-branded relationships and strategies.
What You'll Get in the Report:
- Provides a market size for U.S. general purpose credit cards and co-branded credit cards, as well as market factor analysis and card program counts by operating network, issuer, and partnership segment.
- Conducts an airline guest, frequent flyer and hotel guest analysis, targeting affluent guest stays.
- Assesses co-branding card growth strategies being employed by American Express, MasterCard and Visa.
- Assesses co-brand/affinity card growth strategies employed by Alliance Data Systems, Bank of America, Barclays, Capital One, Citibank, JPMorgan Chase, Synchrony Financial Services, U.S. Bank and Wells Fargo.
- Provides case studies of credit card programs spanning several partnerships segments: Amazon, General Motors, Hilton, Ralphs, Ritz-Carlton, Sam’s Club, Southwest Airlines, Virgin Atlantic, Walmart and Wyndham—to gauge program differentiation and related features and benefits; rewards and loyalty program structure; and online/mobile positioning (demographic analysis of these companies and branded is included).
- Trends credit card usage over time by card association, focusing in HH income trends via eight-segment HH income demographic analysis. General trends are tracked back to 2006; association-based trends are tracked back to 2011. Cards in wallet trends and usage frequency trends are included.
- Trends rewards/affiliation credit card usage over time by card association and demographic, and analyzes current co-branded/affinity card usage and active usage by card association and demographic. We also gauge usage of 15 types of co-branded/affinity cards.
- Assesses the importance co-branded credit card users give to a range of features and benefits when signing up for their last co-branded credit card. The section analyzes the importance cardholders attribute to a range of 15 card features & benefits, as well as five additional “follow-up” card feature and benefit categories (extra points/rewards, card reward program, discounts, special perks and services, and travel benefits).
- Executive Summary
- Report Scope
- Market size and forecast
- Airline guest, frequent flyer, and hotel guest analysis
- Co-branded credit card case studies
- Card association co-branded strategies
- Co-branded and Affinity Credit Card Issuer Strategies
- General-purpose credit card consumer usage trends
- Co-branded and affinity credit card consumer usage trends
- Co-brand/affinity credit card application influencers
- Market Size and Forecast
- Co-branded credit card market size
- Table U.S. Co-Branded Credit Card Purchase Value by Operating Network, 2014
- Market factors
- Number of co-branded credit card programs
- Rewards an expected part of the bargain
- Partnership industry segments
- Retail cards most prevalent, followed by airline and hotel cards
- Table U.S. Co-Branded Credit Card Programs by Issuer & Card Type, 2015
- Table U.S. Co-Branded Credit Card Programs: Issuer by Partner Segment, 2015
- Visa tops relationship share
- Table U.S. Co-Branded Credit Card Programs by Issuer & Operating Network, 2015
- Co-branded airline credit cards
- MasterCard gains; American Express loses
- Table U.S. Airline Co-Branded Credit Card Programs: By Airline, Operating Network and Issuer, 2015
- Co-branded hotel credit cards
- Red Roof Inn launch suggests co-branded has not given up on Middle America
- Table U.S. Hotel Co-Branded Credit Cards: By Hotel, Network/Association, Rewards & Issuer, 2015
- Airline Guest, Frequent Flyer, and Hotel Guest Analysis
- Why care about airline co-brands?
- The power of frequent flyers
- Table Domestic Round Trips in the Past Year: Any Travel, Business Travel, Personal/Vacation Travel by Travel Frequency and HH Income, 2015
- Table International Round Trips in the Past Year: Any Travel, Business Travel, Personal/Vacation Travel by Travel Frequency and HH Income, 2015
- The power of frequent flyer programs: income
- The power of frequent flyer programs: loyalty
- Table Frequent Flyer Members by Airline Program and HH Income, 2015
- Table Frequent Flyer Member Last Round Trip by Airline Program and Airline Flown: Business/Personal and Business-Only, 2015
- Tracking hotel visitor affluence
- Table Domestic Hotel Stay in Past 12 Months: By Hotel Brand, 2015
- Co-Branded Credit Card Case Studies
- Amazon.com Rewards Visa Card
- Table Adults 18+ Who Ordered from Amazon in Past 3 Months, 2015
- Table Amazon.com Rewards Visa Signature Card Incentives, Rewards and Other Features, 2015
- Mobile app
- To compete against 5% Back Card
- BuyPower MasterCard/GM Extended Family Card
- Differentiation between the cards
- Differentiation, among its competitors
- Table GM's BuyPower MasterCard, Rewards and Other Features, 2015
- Table GM's Extended Family Card, Rewards and Other Features, 2015
- Mobile and online
- Name change
- Carnival World MasterCard
- Table The Carnival Cruise Traveler, 2015
- Points translation
- Rewards longevity
- Differentiation, among its competitors
- Table Cruise Travel Frequency in Past Three Years, 2015
- Table The Carnival World MasterCard, Rewards and Other Features, 2015
- Mobile and online
- Citi Hilton HHonors Visa Signature Card
- Table Hilton Use in Past 12 Months: Any, Personal and Business, 2015
- Rewards differentiator
- Even more benefits
- The fine print
- Table Citi Hilton HHonors Visa Signature Card Incentives, Rewards and Other Features, 2015
- Mobile and online
- Citi Hilton HHonors Reserve Card
- Give me the Gold!
- So what's it mean to a consumer?
- Some fine print
- Table Citi Hilton HHonors Reserve Card Incentives, Rewards and Other Features, 2015
- The Hilton HHonors Reward Program
- Ralphs rewards plus Visa Card
- Rewards differentiation: private label loyalty
- Table Kroger Supermarket Chain Brands Shopped in Past 4 Weeks: Six Major Brands, 2015
- Even more benefits
- The website
- An interesting benefit targeting families
- Table Ralphs rewards plus Visa Card Incentives, Rewards and Other Features, 2015
- Mobile and online
- Ritz-Carlton Rewards Credit Card
- Table Ritz-Carlton Domestic Travel Guest in Past 12 Months, 2015
- The Black Card is marketing in action
- The only downside
- Automatic Gold Elite Status
- Competition from IHG and Fairmont Visa
- Table Ritz-Carlton Rewards Credit Card Incentives, Rewards and Other Features, 2015
- Ritz-Carlton Rewards Program
- Ritz-Carlton Rewards Program Elite Levels
- Table Ritz-Carlton Rewards Credit Card Tiers & Features, 2015
- The fine print: member activity
- Mobile and online
- Sam's Club MasterCard
- Table Sam's Club vs. Costco: Visit Frequency in Past Month, 2015
- Rewards limitations
- Table Sam's Club MasterCard, Rewards and Other Features, 2015
- Mobile and online
- Southwest Airlines Rapid Rewards Plus & Rapid Rewards Premiere Visa Cards
- Differing tiers, differing rewards
- Differentiation
- Transparency suffers, but a nice surprise awaits
- Companion Pass Status: travel for two, anyone?
- Table Southwest Airlines Rapid Rewards Plus & Rapid Rewards Premiere Visa Cards, Tiers and Features, 2015
- Rapid Rewards
- Not all is perfect
- Points for eating and shopping, too
- A-List Status
- Mobile and online
- Virgin Atlantic World Elite MasterCard
- Other benefits
- What's the big deal?
- Foreign transaction fee
- Table Virgin Atlantic World Elite Black MasterCard, Rewards and Other Features, 2015
- Table Virgin Atlantic World Elite White MasterCard, Rewards and Other Features, 2015
- Flying Club Rewards
- Mobile and online
- Walmart MasterCard
- Table Shopped at Walmart in past 4 Weeks, Any and 3+ Times, 2015
- Rewards and benefits
- Table Walmart MasterCard Incentives, Rewards and Other Features, 2015
- Mobile and online
- Wyndham Rewards Visa Card
- Table Wyndham Hotels Domestic Travel Guest in Past 12 Months, 2015
- Table Wyndham Rewards Visa Card Incentives, Rewards and Other Features, 2015
- Table Wyndham Rewards Visa Card With No Annual Fee, Rewards and Other Features, 2015
- Mobile and online
- Wyndham Rewards
- Card Association Co-branded Strategies
- American Express
- Value proposition
- Operating segments
- Special services and programs abound
- Rewards cards and loyalty programs are the name of the game
- Table American Express: Cardholder Rewards, Cardholder Rewards & Marketing Expense vs. Billed Business: 2012-2014
- Own-branded credit cards
- Movement to category-based rewards tiers
- SimplyCash gets a reboot
- Business Gold follows
- Multi-tender loyalty foray
- Addressing the airport lounge issue
- Co-branded credit cards
- Co-branded moves
- Table American Express Consumer and Small Business Own-Brand & Co-Branded Credit Card Programs, 2015
- Table American Express U.S. Third-Party Co-Branded Credit Card Programs, 2015
- Co-branded spend
- Table American Express U.S. Card Services Billed Business and Co-branded Billed Business, 2014
- MasterCard
- Back in the co-branded game
- Table U.S. General-Purpose Credit Card/Charge Card Purchase Value by Operating Network: Actual and Indexed Growth, 2007-2014
- Table MasterCard U.S. Co-Branded Credit Card Programs, by Card Segment, 2015
- Visa
- Tiered consumer credit platform
- Market share leader
- Table General-Purpose Credit Card Usage by Association/Networks: Percent Change by HH Income, 2009 vs. 2015
- Co-branded moves
- Table Visa U.S. Co-Branded Credit Card Programs by Card Segment, 2015
- Co-branded and Affinity Credit Card Issuer Strategies
- Alliance Data Systems
- Competitive positioning
- Table Alliance Data Systems: Co-Branded Credit Card Partners, 2015
- Performance analysis
- Table Alliance Data Systems Private Label/Co-branded Loans, Purchase Value & Accounts, 2009-2014
- Table Alliance Data Systems, Purchase Value & Loans Outstanding by Major Retail Partner, 2014
- Bank of America
- Own-brand strategy: casting a broad, stable net
- Co-branded and affinity a strong suit
- Table Bank of America Consumer and Business Own-Brand & Co-Branded Credit Card Programs, 2015
- Table Bank of America Consumer and Business Affinity Credit Card Programs, 2015
- Barclays
- Co-branded credit card growth and trends
- Table Barclay's Consumer and Business Own-Brand & Co-Branded Credit Card Programs, 2015
- Table Barclays U.S. Co-branded Accounts, by Account Number & Total Receivables, 2015
- Performance analysis
- Table Barclays Bank Delaware: Credit card Loans Outstanding, 2011-2014
- Table Barclays Bank Delaware: Financial Overview, 2014
- Capital One Financial
- Competitive positioning
- Own-brand moves
- Co-branded moves
- Co-branded acquisitions and sales
- Table Capital One Consumer and Business Own-Brand & Co-Branded Credit Card Programs, 2015
- Performance analysis
- Table Capital One Financial Corporation: U.S. Credit Card Purchase Value & Loans Outstanding, 2011-2014
- Citibank
- Leaner, meaner and ready to expand again
- Own-brand moves
- Co-branded moves
- Table Citibank Consumer and Business Own-Brand & Co-Branded Credit Card Programs, 2015
- J.P. Morgan Chase
- Card, transaction and new account leadership
- Value proposition
- Co-brand: Focus on core portfolio
- Table J.P. Morgan Chase Consumer, Business and Government Own-Brand & Co-Branded Credit Card Programs, 2015
- Table Chase Co-branded Card Hotel Brands: Domestic Travel Guest in Past 12 Months, by Brand & Demographic, 2015
- Table Frequent Flyer Enrollment: Southwest Airlines and United Airlines, by Demographic, 2015
- Synchrony Financial Services
- Partner movement and segment growth
- Wins, renewals and losses
- Growth strategies: grow private label share of partner sales & grow partners
- Co-branded moves
- Table Synchrony Financial Services: Major Private Label/Co-branded Retail Partners, 2015
- The co-branded angle
- Table Synchrony Financial Credit Card Trust Loan Receivables & Account Share, 2015
- Table Synchrony Financial Private Label Credit Card Receivables by Retail Partner, Q1 2015
- Performance analysis
- Table Synchrony Financial Retail Card Purchase Value, Receivables & Partners, 2011-2014 & H1 2014-2015
- Table Synchrony Financial Services Synchrony Financial Purchase Value, Loan Receivables, Accounts & Revenue, by Segment, 2011-2014
- Table Synchrony Financial Services Purchase Value, Loan Receivables, Accounts & Revenue, by Segment, H1 2014 vs. H1 2015
- U.S. Bank
- Own-branded credit card trends
- Co-branded strength and stability
- Co-branded moves
- Table U.S. Bank Consumer and Business Own-Brand & Co-Branded Credit Card Programs/Cards, 2015
- Wells Fargo
- Own-brand and co-branded moves
- Table Wells Fargo: Consumer Credit Card Metrics, 2014
- Table Wells Fargo Own-Brand & Co-branded Cards, 2015
- General-Purpose Credit Card Consumer Usage Trends
- Introduction
- Credit card usage trends over time
- Percentage of credit card users on the upswing
- General-purpose card usage growth lags department store card usage growth
- General-purpose credit card usage trends: 2006 to 2015
- Pre-recession usage peak remains a long way off
- Table General-Purpose Credit Card Usage Penetration by Card Association: Percent Change, 2006-2015
- General-purpose credit card usage frequency trends: 2006-2015
- General-purpose credit cards in wallet: trends over time
- Credit card usage by HH income
- Table General-Purpose Credit Card Use Among $150K+ Consumers: By Association/Networks, 2009-2015
- Table General-Purpose Credit Card Use by Association/Networks: Percent Change in Usage, by HH Income, 2009-2015
- Table American Express Credit Card: User Share by HH Income, 2015
- Table Discover Credit Card: User Share by HH Income, 2015
- Table MasterCard Credit Card: User Share by HH Income, 2015
- Table Visa Credit Card: User Share by HH Income, 2015
- Co-branded and Affinity Credit Card Consumer Usage Trends
- Rewards/affiliation credit card usage trends: 2011 to 2015
- Introduction and explanation
- Co-brand/rewards credit card usage outstrips general-purpose credit cards
- Cash back takes the lead
- Table Rewards/Affiliation Credit Card Usage: All Adults, by Co-brand/Rewards Type, 2011-2015
- Table Rewards/Affiliation Credit Card Usage: General-Purpose Credit Card Users by Co-brand/Rewards Type, 2011-2015
- American Express rewards/affiliation credit card usage trending
- Table American Express Rewards/Affiliation Credit Card Usage by Affiliation/Reward Type, 2011-2015
- Discover rewards/affiliation credit card usage trending
- Table Discover Rewards/Affiliation Credit Card Usage by Affiliation/Reward Type, 2011-2015
- MasterCard rewards/affiliation credit card usage trending
- Table MasterCard Rewards/Affiliation Credit Card Usage by Affiliation/Reward Type, 2011-2015
- Visa co-brand/rewards credit card usage trending
- Table Visa Rewards/Affiliation Credit Card Usage by Affiliation/Reward Type, 2011-2015
- Rewards/affiliation credit card usage, by demographic
- By HH income: affluent dominate hotel and airline
- By generation and gender: generation shift in play?
- Table General-Purpose & Rewards/Affiliation Credit Card Usage: By Rewards/Affiliation & Generation by Gender, 2015
- Airline card usage and usage share
- Cash back card usage and usage share
- Rewards/affiliation credit card usage, by household investments
- Table Credit Card Usage by Card Association & Rewards/Affiliation Type: Among Investors with $100K+ in Assets, by Asset Type, 2015
- Co-branded/affinity credit card usage
- Introduction and context
- More than 5 in 10 general-purpose credit card users have co-brand/affinity card
- Visa co-brand/affinity usage penetration leads other card associations
- But co-brand/affinity card penetration by association is a close call
- Proprietary survey results affirm co-brand/affinity demographic skew
- Table General-Purpose and Co-Brand/Affinity Credit Card Usage Penetration: By Demographic, 2015
- MasterCard and Visa co-branded users skew younger, with Visa drawing younger affluent
- Table American Express & MasterCard & Visa Co-Brand/Affinity Usage & Active Usage: By Demographic, 2015
- 15 co-brand/affinity card types: usage & usage in past 30 days
- Co-branded penetration more than three times higher than affinity
- Table Co-branded and Affinity Credit Card Usage Ratio: By 15 Card Types, 2015
- Co-branded cards attract higher incomes; affinity cards attract more males
- Co-Brand/Affinity Credit Card Application Influencers
- Co-brand/affinity card signup influencers
- The big picture
- No annual fee and rewards help drive sign-up decision
- Mobile app not so much
- The Details
- Ways to earn extra points/rewards: demographic analysis
- Table Ways to Earn Extra Points/Rewards: Co-branded Card Sign-Up Influencers by Demographic, 2015
- Rewards program features: demographic analysis
- Table Rewards Program Features: Co-branded Card Sign-Up Influencers by Demographic, 2015
- Types of discounts: demographic analysis
- Table Types of Discounts: Co-branded Card Sign-Up Influencers by Demographic, 2015
- Types of special perks: demographic analysis
- Table Types of Special Perks & Services: Co-branded Card Sign-Up Influencers by Demographic, 2015
- Types of travel benefits: demographic analysis
- Table Types of Travel Benefits: Co-branded Card Sign-Up Influencers by Demographic, 2015
- Appendix
- Methodology
- Consumer survey methodology
- Explanations
- Report table interpretation
- Terms and definitions