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Logistics Services Market in India 2015

The Logistics Services Market in India 2015 is one of the fastest growing markets in India. Logistics services can be described as courier services, freight forwarding, third party logistics (3PL) and reverse logistics. There are many factors that contribute to the growth of the courier market; the private telecom sector and the financial institutions dependence on courier and seasonal business upsurge due to occasions like Christmas and other major holidays are the key drivers. Growth in auto & auto components sector and retail sector are major factors which have affected the growth of the 3PL market. Reverse logistics is primarily affected by the need for quick turn around and crediting for returns management for retailers. The prevalence of electronic apps on phones and tablets has enhanced shoppers ability to purchase anytime which positively affects both couriers and reverse logistics. Domestic freight market is expected to grow considerably provided freight companies diversify their business to other logistic segments.

Major challenges faced by the courier industry include poor infrastructure facility, delay in clearances and high operating costs.  Fuel prices, lack of skilled manpower and bottlenecks in the infrastructure have negatively impacted the cost of freight.  Government initiatives by National Highways Development Project (NHDP) and the development of Dedicated Freight Corridor of Indian

Railways as well as port sector initiatives and shift to GST regime have assisted in helping address some of these challenges faced by the logistics industry. GPS, barcode technology and RFID has improved logistics services in tracking of goods and smooth information flow between monitoring unit and on­duty delivery. The focus on skilled manpower, technology adoption and competitive pricing are the key strategies to expect a sustainable growth trajectory in the overall sector.

Slide 1: Executive Summary
Macroeconomic Indicators
Slide 2: GDP at Factor Cost: Quarterly (2011-12 – 2014-15), Inflation Rate: Monthly (Jul 2013 – Dec 2013)
Slide 3: Gross Fiscal Deficit: Monthly (Feb 2013 – Jul 2013), Exchange Rate: Half Yearly (Apr 2014 – Sep 2014)
Slide 4: Lending Rate: Annual (2011-12 – 2014-15), Trade Balance: Annual (2010-11 – 2013-14), FDI: Annual (2009-10 – 2012-13)
Slide 8-19: Overall Logistics Sector and Segments based on Service Areas, Logistics Services – Segmentation, Introduction to the Major Segments, Evolution of Courier Services, Freight Forwarding, Third Party Logistics (3PL) and Reverse Logistics
Market Overview
Slide 21-41: Asia – Pacific Market Overview, Logistics Market Overview – India, Logistics Performance Indicator (2010 – 2014), Logistic Market Size & Growth (2013 – 2018e), Logistics Services Market – Overview, Logistics Services Market – Market Size and Growth (2013 – 2018e), Sector-wise Market Segmentation of Logistics Services Market (2013), Comparative Segment Analysis Indicating overall Market Attractiveness, Courier Market Overview, Courier Market – Market Size and Growth (2013 – 2013e), Courier Vendors Categories – India, Revenue Split of Courier Sector (2013), Market Segmentation of Courier Market by Modes of Transport (2013), Segmentation By Type of Consignment – Value Wise (2013), Segmentation By Expanse of Operation – Value Wise (2013), Sectors Critically Depending on Courier, Business Acquisition from Critical Courier Depending Sectors (2013), Freight Forwarding Market – Market Size and Growth (2013 – 2018e), Modal Share in Freight Transport – value and volume wise (2013), Top 5 Freight Markets (2012 and 2020e), Attractiveness of Freight Forwarding Market in India, Market Structure based on No. of Companies and Market Valuation – Freight Forwarding, Factors for Selecting Transportation Mode, Third Party Logistics – Market Overview, Third Party Logistics – Market Size and Growth (2013 – 2018e), Top 5 Reasons for Outsourcing Logistics Services, Percentage Share of Outsourcing in Logistics (2013), 3PL Market Presence in India, 3PL Market Insights based on Service Providers; Outsource Activities; Demand of Services from Various Sectors and Regions, Reverse Logistics – Market Overview, Reverse Logistics – Market Size and Growth (2013 – 2018e), Region-wise Demand for Reverse Logistics Services
Advantages of Services
Slide 43-50: Distinguishing Features of Courier Services, Factors Favoring Freight Forwarder, Advantages of Outsourcing and Outsourced Logistic Services, 3PL Opportunities in Emerging Markets, Comparative Study of Forward and Reverse Logistics, Reverse Logistics and Returns
Segments and Features
Slide 26-50: Courier Service by Type, Courier Service by Mode of Transport, Courier Service by Type of Item, Prohibited Items in Courier, Freight Forwarding – Segments, Services and Benefits, Freight Forwarding – Key Characteristics, 3PL Providers – Types Based on their Functions, Reverse Logistics Models – Summary, Reverse Logistics – Types of Service Providers
Distribution Channel
Slide 64-50: Courier Service – Distribution Channel, Freight Forwarding – Distribution Channel, 3PL – Distribution Channel, Reverse Logistics – Distribution Channel
Government Initiatives
Slide 71: Role of Government in Courier Sector: Summary
Slide 71-81: Ensuring Competitiveness, Infrastructure Development, Foreign Direct Investment (FDI) in Courier Sector, Impact Assessment of FDI on Domestic Players, Impact Assessment of FDI on India Post, India Post Office Amendment Bill
Slide 82: Role of Government in Transport and Logistics Sector: Summary
Slide 83-93: FDI Regime – Sectors Pertaining to the Transport and Logistics Industry, FDI Equity Inflows over the Years (2008-09 – 2012-13), FDI in Transport and Infrastructure (2013, Jan – Sep ), DFC Advantages in Freight Movement, Projection of Increased Freight Volume through DFC (2016-17e – 2021-22e), DFC Attractiveness - Comparative Analysis, Shift to GST Tax Regime, Shipbuilding Subsidy and Investments, Government Road Building Programs, Infrastructure Initiatives – Union Budget 2014
Role of Regulatory Bodies
Slide 95-109: Express Industry Council of India (EICI), EICI Recommendation to Indian Post Office (Amendment) Bill, Sustainable Procurement of Freight Forwarding Services, Key Environmental Impacts, Solutions to be implemented by Freight Forwarders Depending on Mode of Transport, Steps to Develop a Sustainable Procurement of Freight Transportation Services, Standard Trading Conditions for Freight Forwarders
Drivers & Challenges
Slide 111: Drivers – Summary
Slide 112-152: Drivers
Slide 153: Challenges – Summary
Slide 154-171: Challenges
Key Issues
Slide 173-185: Courier Market issues pertaining to Delivery Snags, e-Billing Popularity and Internet Accessibility, e-Commerce Failure in Smooth Delivery Process due to Snags in Courier Service, Telecom Players Taking Initiatives for Raising e-Bills Popularity, Freight Market Issues pertaining to Fluctuating Fuel Price, Safety and Weather Conditions, 3PL Market Issues pertaining to Lack of 3PL Operators in South, Less Rail Freight Service Logistics Providers, Best Practices Compliance by Customer Handling Agents (CHAs) and Congestion Charges on Shipping Lines, Reverse Logistics Market Issues pertaining to Mismanagement in Segregating Returns, High Distribution Costs and Retailer-Manufacturer Conflict
Technology Adoptions
Slide 187-209: Benefits of Technology Adoption, Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Global Positioning System (GPS), Electronic Data Interchange (EDI), Warehouse Management Solution (WMS), Automated Guided Vehicle System (AGVS), Information Directed System, Radio Frequency Identification (RFID), Integrated Solution Provided by Mobile Technology, GPS Incorporation Methodologies in Courier Management, Bar Code Technology, Technology Adoption by Leading Players, Universal Platform for Logistics and Integrated Freight Transport (UPLIFT), 4S eTrans built on J2EE Platform, Major IT Vendors catering to 3PL Providers, Software Solution Providing Companies
Competitive Landscape
Slide 211-214: Major Players in Logistics Services in India Classified as per Service Areas
Slide 215: Porter’s Five Forces Analysis
Slide 216-220: Competitive Benchmarking
Slide 221-250: Major Public Players
Slide 251-296: Major Private Players
Slide 298-300: Investments in Courier Market in India, Investments in Logistics Market in India
Strategic Recommendation
Slide 301: Strategic Recommendations – Summary
Slide 303-312: Skilled Manpower, Technology Adoption, Competitive Pricing, Recommendations for Specific Markets, Diversification of Business – Case Studies
Slide 314: Key Ratios Description
Slide 315: Sources of Information
List of Tables
Market Overview1. Comparative Segment Analysis Indicating overall Market Attractiveness 2. 3PL Market Presence in India
Segments and Features1. Courier Service by Type2. Courier Service by Mode of Transport3. Courier Service by Type of Item4. Types of Freight Forwarding (Segments Served, Services and Customer Benefits)
Government Initiatives1. Rates of Indian Posts2. Proposed Timelines for DFC Construction3. Shipbuilding Subsidy and Investments (2010-12 – 2017-20e)
Drivers & Challenges1. Consumer Electronics and Durables Market Segmentation2. Status of Mega Projects in Transport Sector (2013)3. Indian Transportation Sector Particulars vs. Global Benchmark (2013)4. Lack of Skilled Manpower in Warehousing Facility5. Comparisons :International vs. Indian Freight Forwarders6. Freight Rates on 9-tons Payload truck
Technology Adoption1. Some Warehouse Management Solution2. IT Vendors
Competitive Landscape1. Public Trading Comparables2. Company Profiles (All Companies)
a. Company Information (All Companies)b. Products and Services (All Companies)c. Key People (All Companies)d. Key Financial Performance Indicators (Only Public Companies)e. Key Ratios (All Companies)f. Business Highlights (All Companies)
3. Company Information – Other Companies
Transactions1. Indian Courier Market Transactions2. Outbound M&A Deals, JVs and Other Investments in the Logistics Space
Appendix1. Key Ratios Description2. Sources of Information
List of Figures
Macro Economic Indicators
1. GDP at Factor Cost: Quarterly (2011-12 to 2014-15)
2. Inflation Rate: Monthly (Jul-Aug 2013 – Nov-Dec 2013)
3. Gross Fiscal Deficit: Monthly (Feb 2013 – Jul 2013)
4. Exchange Rate: Monthly (Apr 2014 – Sep 2014)
5. Lending Rate: Annual (2011-12, 2012-13, 2013-14, 2014-15)
6. Trade Balance: Annual (2010-11, 2011-12, 2012-13, 2013-14)
7. FDI Annual (2009-10, 2010-11, 2011-12, 2012-13)
Market Overview
1. Logistics Performance Indicator (2010 – 2014)
2. Logistic Market Size and Growth (2013 – 2018e)
3. Logistics Services – Market Size and Growth (2013 – 2018e)
4. Logistics Services Market Segmentation – Sector-wise (2013)
5. Courier Market – Market Size and Growth (2013-2018e)
6. Revenue Split of Courier Sector (2013)
7. Segmentation By Type of Consignment – Value Wise (2013)
8. Segmentation By Expanse of Operation – Value Wise (2013)
9. Business Acquisition from Critical Courier Depending Sectors (2013)
10. Market Segmentation by Mode of Courier Transport (2013)
11. Freight Forwarding Market – Market Size and Growth (2013 – 2018e)
12. Modal Share in Freight Transport (2013)
13. Top 5 Freight Markets (2011)
14. Top 5 Freight Markets (2020e)
15. Factors for Selecting Transportation Mode for Freight Forwarder
16. Third Party Logistics Market – Market Size & Growth (2013 – 2018e)
17. Percentage Share of Outsourcing in Logistics (2013)
18. Share of 3PL Service Providers (2012)
19. Customer’s Propensity – Outsource Activities (2012)
20. Demand from Various Sectors (2012)
21. Demand from Different Regions (2012)
22. Reverse Logistics Market – Market Size & Growth (2013 – 2018e)
Government Initiative
1. FDI Equity Inflows over the Years (2008-08 – 2012-13)
2. FDI in Transport and Infrastructure (2013, Jan – Sep)
3. Projection of Increased Freight Volume through DFC (2016-17e – 2021-22e)
4. CRF Allocations for Road Transport in India (2008-09 – 2013-14)
5. CRF Allocation Break-Down (2012-13)
Drivers & Challenges
1. India’s Total Export (2009-10 – 2013-14)
2. India’s Total Import (2009-10 – 2013-14)
3. India – China Bilateral Trade (2012-13 – 2013-14)
4. India – USA Bilateral Trade (2012-13 – 2013-14)
5. India – Saudi Arabia Bilateral Trade (2012-13 – 2013-14)
6. India – Germany Bilateral Trade (2012-13 – 2013-14)
7. Export of Pharmaceutical Products (2008-09 – 2013-14)
8. Export of Gems and Jewelry (11th – 12th Plan Period)
9. Growth Trend in GNI Per Capita (Jan 2010 – Jan 2014)
10. Percentage Growth in Rapid Urbanization (2010 – 2020e)
11. Employment Growth (2010 – 2015e)
12. Rise in Aggregate Annual Disposable Income (2005 – 2025e)
13. FDI Equity Inflows over the Years (2008-09 – 2012-13)
14. FDI in Logistics Sector (2009-10 – 2012-13)
15. Retail Market – Market Size and Growth (2013 – 2018e)
16. Organized Retail Market Space (2010 – 2020e)
17. Consumer Spending Growth Forecast (2010 – 2016e)
18. Retail Sales Growth (2005 – 2015e)
19. e-Tailing Market – Growth in India (2013 – 2018e)
20. e-Tailing Market Reach % (2012)
21. e-Commerce Operational Expense (2011)
22. Consumer Electronics and Durables (2011 – 2015e)
23. Household penetration of Electronic Appliances (2013)
24. Growth in Automobile Market by Production (2012-13 – 2013-14)
25. Growth in Passenger Car Exported from India (2009 – 2013)
26. Auto Ancillary Market – Market Size and Growth (2013 – 2018e)
27. Growth in Revenue – Auto Component Sector (2009-10 – 2012-13)
28. Growth in Scheduled Commercial Bank Branches (2010 – 2012)
29. Average Annual Spending on Courier by a Bank (2013)
30. Telecom Sector Players Segmentation (2013, Jun)
31. Warehousing Market – Market Size and Growth (2013 – 2018e)
32. e-Waste Market – Market Size and Growth (2013 – 2018e)
33. % Share of Major e-Waste Generating Products – India
34. Pharmaceutical Market – Market Size and Growth (2013 – 2018e)
35. Pharmaceutical Market – Market Segmentation (2013 – 2018e)
36. Road Infrastructure Drawbacks (2013)
37. World Bank's International Logistics Performance Index (LPI) Global Ranking Port Sector Performance (2014)
38. Average speed of Commercial Vehicle (2012)
39. Projected Growth In Warehousing Requirement (2013 – 2019e)
40. Average Fuel Prices – INR/liter (2010 – 2014)
41. 3PL Activity as % of Total Logistics Operations (2012)
Key Issues
1. Growing Internet Subscribers in India (2009 – 2013)
2. Constantly Fluctuating Petrol Prices since 2009
3. Total Number of Road Accidents (2008-08 – 2011-12)
Competitive Landscape
1. Competitive Benchmarking – Key Ratios of 5 Major Companies – Operational & Financial Basis (2013-14)
2. Company profiles (All Companies)
a. Financial Snapshot
b. Key Business Segments
c. Key Geographic Segments

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