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Xchanging - Lloyd's of London BPS

Who Is This Vendor Assessment For?
NelsonHall’s Lloyd’s of London BPO profile on Xchanging is a comprehensive assessment of Xchanging’s offerings and capabilities designed for:
Sourcing managers monitoring the capabilities of existing suppliers in the London Market and identifying vendor suitability for Lloyd’s of London insurance BPO RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector.

Key Findings & Highlights

This NelsonHall vendor assessment analyzes Xchanging’s offerings and capabilities in the Lloyd’s of London BPO sector.
Xchanging is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis.
Xchanging is a U.K. headquartered provider of technology enabled BPO services across insurance, banking and procurement.

Scope of the Report

The report provides a comprehensive and objective analysis of Xchanging’s Lloyd’s of London BPO offerings and capabilities, and market and financial strengths, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Revenue estimates
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location of delivery locations.


1. Background
2. Revenue Summary
3. Key Offerings
4. Delivery Capability and Partnerships
5. Target Markets
6. Strategy
7. Strengths & Challenges
8. Outlook

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