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WNS - Multi-Process HRO

WNS - Multi-Process HRO

Who Is This Vendor Assessment For?
NelsonHall’s Multi-Process HR Outsourcing (MPHRO) vendor assessment for WNS is a comprehensive assessment of WNS’ MPHRO offering and capabilities, designed for:
Sourcing managers monitoring the capabilities of existing suppliers of MPHRO and identifying vendor suitability for MPHRO RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the MPHRO sector.

Key Findings & Highlights
WNS is an Indian headquartered BPO provider, providing a range of BPO services including MPHRO.
The company’s multi-process HR outsourcing (MPHRO) offering includes workforce administration, including employee data management, payroll administration, compensation and benefits, resourcing services; and talent management, including learning administration and performance management.
Approximately 60% of its MPHRO clients are from the mid-market.
The company has five external MPHRO clients and supports ~66k employees.

Scope of the Report
The report provides a comprehensive and objective analysis of WNS’ MPHRO offering, capabilities, and market and financial strength, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Revenue estimates
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location of delivery locations.

1. Background
2. Revenue Summary
3. Key Offerings
4. Delivery Capability and Partnerships
5. Target Markets
6. Strategy
7. Strengths & Challenges
8. Outlook

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