NelsonHall’s Legal Process Outsourcing (LPO) profile on WNS is a comprehensive assessment of WNS’ offerings and capabilities designed for:
Sourcing managers monitoring the capabilities of existing suppliers of LPO services and identifying vendor suitability for LPO RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector.
Key Findings & Highlights
This NelsonHall vendor assessment analyzes WNS’ offerings and capabilities in the LPO sector.
WNS is one of a number of LPO companies analyzed in this comprehensive industry analysis.
WNS Global Services is a provider of BPO services. Since 2005, WNS Global Services has offered LPO services to both law firms and corporate law departments through its ‘Legal Services’ unit, which also provides KPO services for law firms. LPO became a strategic focus for WNS in 2012.
WNS’ main LPO services are:
Insurance litigation support
Scope of the Report
The report provides a comprehensive and objective analysis of WNS’ LPO offerings and capabilities, and market and financial strengths, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location of delivery locations.