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WNS - Healthcare Provider BPS

WNS - Healthcare Provider BPS

Who Is This Vendor Assessment For?

NelsonHall’s Healthcare Provider BPS profile on WNS is acomprehensive assessment of WNS’s offerings and capabilities designedfor:
Sourcing managers monitoring the capabilities of existing suppliers ofHealthcare Provider BPS services and identifying vendor suitability forHealthcare Provider BPS RFPs
Vendor marketing, sales, and business managers looking tobenchmark themselves against their peers
Financial analysts and investors specializing in the support servicessector.

Key Findings & Highlights

This NelsonHall vendor assessment analyzes WNS’ offerings andcapabilities in the Healthcare Provider BPS sector.WNS is one of a number of BPS vendors analyzed in this comprehensiveindustry analysis.WNS Global Services, headquartered in Mumbai, was a former BritishAirways captive company listed on NYSE in 2006.In the healthcare sector, WNS is active in providing services to payers,providers, and medical device and durable medical equipmentmanufacturers. WNS has been active in healthcare provider BPS for 12years. It is largely active in revenue cycle management for healthcareproviders on a BPS basis, a process which it enhances through analyticsembedded in RCM. WNS is also incorporating telehealth offerings forproviders.

Scope of the Report

The report provides a comprehensive and objective analysis of WNS’Healthcare Provider BPS offerings and capabilities, and market andfinancial strengths, including:
Identification of the company’s strategy, emphasis, and newdevelopments
Analysis of the company’s strengths, weaknesses, and outlook
Revenue estimates
Analysis of the profile of the company’s customer base including thecompany’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the locationof delivery locations.


1. Background
2. Revenue Summary
3. Key Offerings
4. Delivery Capability and Partnerships
4.1 Delivery capabilities, tools and technology
4.2 Partnerships
5. Target Markets
5.1 Client base
5.2 Client examples
6. Strategy
7. Strengths & Challenges
7.1 Strengths
7.2 Challenges
8. Outlook

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