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Ultimate Software - Next Generation HCM Technology

Ultimate Software - Next Generation HCM Technology

Who Is This Vendor Assessment For?
NelsonHall’s HCM Technology Vendor Assessment for Ultimate Software is a comprehensive assessment of Ultimate Software’s HCM platform offering and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of HCM technology and identifying vendor suitability for HCM technology RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the HR Technology sector
- HR and payroll decision makers.

Key Findings & Highlights
The Ultimate Software Group, Inc., headquartered in Weston, Florida, is a provider of cloud based HR software, delivered through a SaaS (software as a service) model.
Ultimate Software's UltiPro HCM offering provides the following modules and features:
- Core HR
- Payroll
- Benefits
- Reporting and Analytics
- Compensation
- Learning
- Onboarding
- Recruiting
- Workforce Management
- Talent Management
- Perception (employee engagement platform).
UltiPro modules are sold separately but not as standalone (other than UltiPro Perception), in that core HR must be in place to adopt other modules; minimum module requirements include:
- Core HR: including payroll, benefits, reporting and analytics
- Talent acquisition: recruiting and/or onboarding
- Workforce management: including workforce planning, time and attendance, and leave of absence
- Talent management: including performance management and succession management.

Ultimate Software primarily targets small market (<500 employees) and middle market organizations (500 to 15k employees) headquartered in North America, with capability to support long tail multi-country locations.

Approximately 12% of clients have global locations and employees across ~150 countries, ~99% are North America based, and 1% are EMEA based.

While Ultimate Software does not go to market with industry-specific solutions, its platform is enabled with capabilities and features to support most industry-specific requirements. Top industry representation across its clients includes manufacturing, finance and insurance, technology, healthcare, business services, and retail.

Scope of the Report
The report provides a comprehensive and objective analysis of Ultimate Software’s Next Generation HCM Technology offering, capabilities, and market and financial strength, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.


1. Background
2. Revenue Summary
3. Key Offerings
4. Delivery Capability and Partnerships
5. Target Markets
6. Strategy
7. Strengths & Challenges
7.1 Strengths
7.2 Challenges
8. Outlook

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