NelsonHall’s Vendor Assessment for TCS is a comprehensive assessment of TCS’ Finance and Accounting BPO offerings and capabilities in the financial services sector. This report is designed for:
Sourcing managers monitoring the capabilities of existing suppliers of F&A services and identifying vendor suitability for F&A RFPs
Vendor marketing, sales and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector.
Key Findings & Highlights
This NelsonHall vendor assessment analyzes TCS’ F&A BPO offerings and capabilities in the financial services sector. TCS is one of a number of F&A outsourcing services companies analyzed as part of NelsonHall’s comprehensive industry-analysis programs.
Tata Consultancy Services, Ltd. (TCS), headquartered in Mumbai, India, was established in 1968 and is an IT, consulting and BPO organization which is part of the Tata Group. As of December 31, 2013, TCS had ~290k employees in 44 countries, and annual revenues of ~$13bn.
F&A BPO within the BFSI space contributes ~30% of TCS’ F&A BPO revenues which is predominantly (~80%) generated from North American clients. Approximately 13% is generated from EMEA clients and the remainder from emerging countries in LATAM.
Scope of the Report
This report provides a comprehensive and objective analysis of TCS’ F&A BPO offerings, capabilities, and market and financial strength with regard to the FS sector, including:
Analysis of the company’s offerings and key service components
Identification of the company’s strategy, emphasis and new developments
Profile and analysis of the company’s customer base, including its targeting strategy
Analysis of the company’s strengths, weaknesses and outlook.