Raytheon Professional Services - Learning BPO
Who Is This Vendor Assessment For?
NelsonHall’s Learning BPO (LBPO) vendor assessment for Raytheon Professional Services (RPS) is a comprehensive assessment of RPS’ LBPO offering and capabilities, designed for:
Sourcing managers monitoring the capabilities of existing suppliers of LBPO and identifying vendor suitability for LBPO RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the LBPO sector.
Key Findings & Highlights
RPS provides training services to both the government and the commercial sector worldwide.
RPS is a full LBPO provider offering the following services: business model development, learning strategy and curriculum architecture, training course design and development, training delivery, training administration, learning technology management, and performance consulting.
Majority of RPS’ LBPO clients include at least two learning processes within the scope of their contract. NelsonHall estimates that ~60% of RPS’ learning clients purchase the full end to end LBPO bundle, including all four major learning functions.
RPS largely targets its training services at large market organizations with more than 10k employees.
Recent activity included signing a new Australian retailer, Honda Motor Europe Limited, and renewing Telstra and GM Holden in Australia.
Scope of the Report
The report provides a comprehensive and objective analysis of RPS’ LBPO offering, capabilities, and market and financial strength, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location of delivery locations.