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NIIT Technologies -Business Process Transformation through RPA and AI

NIIT Technologies -Business Process Transformation through RPA and AI

Who Is This Vendor Assessment For?
NelsonHall’s Business Process Transformation through RPA & AI profile of NIIT Technologies is a comprehensive assessment of NIIT Technologies’ automation-centric service offerings and capabilities in support of business process transformation designed for:
- Sourcing managers monitoring the capabilities of existing suppliers to deliver process transformation and automation using RPA and/or AI technologies and identifying vendor suitability for RFPs seeking automation-led process transformation or business process services
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.

Key Findings & Highlights
NIIT Technologies focuses on the travel & transportation, insurance, banking & financial services, and media sectors and aims to bring domain-specific process knowledge to its RPA engagements and to assist organizations, where applicable, in taking a transformational approach to their processes.
The company's proprietary frameworks used in conjunction with business process transformation through the application of RPA are:
- TESS, RPA delivery framework covering the steps of Transform (assess, baseline, and suggest to-be processes), Enable, Standardize, and Scale
- ProcessGym, RPA process identification framework.

Scope of the Report
The report provides a comprehensive and objective analysis of NIIT Technologies’ offerings, capabilities, and market presence in support of business process transformation through the application of RPA and AI technology including:
- Analysis of the company’s offerings and key service components for achieving business process transformation through the application of RPA and AI technology
- Analysis of the company’s delivery organization for delivering business process transformation through the application of RPA and AI technology
- Analysis of the profile of the company’s RPA and AI-based services customer base, including the company’s targeting strategy and examples of current contracts
- Revenue estimates for the company’s RPA and AI-centric services
- Identification of the company’s strategy, emphasis and new developments in support of business process transformation through the application of RPA and AI technology
- Analysis of the company’s strengths, weaknesses and outlook in achieving business process transformation through the application of RPA and AI technology.


1. Background
2. Revenue Summary
3. Key Offerings
4. Delivery Capability and Partnerships
5. Target Markets
6. Strategy
7. Strengths & Challenges
7.1 Strengths
7.2 Challenges
8. Outlook

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