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NIIT - Lloyd's of London BPO

NIIT - Lloyd's of London BPO

Who Is This Vendor Assessment For?

NelsonHall’s Lloyd’s of London BPO profile on NIIT is a comprehensive assessment of NIIT’s offerings and capabilities designed for:

Sourcing managers monitoring the capabilities of existing suppliers in the London market and identifying vendor suitability for Lloyd’s of London insurance BPO RFPs

Vendor marketing, sales, and business managers looking to benchmark themselves against their peers

Financial analysts and investors specializing in the support services sector.

Key Findings & Highlights

This NelsonHall vendor assessment analyzes NIIT’s offerings and capabilities in the Lloyd’s of London BPO sector.

NIIT is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis.

To date, NIIT has delivered IT services to Lloyd’s of London clients for ~20 years using its insurance specific tools. It has made a number of acquisitions in support of its insurance business, e.g. Room Solutions in 2006.

Scope of the Report

The report provides a comprehensive and objective analysis of NIIT’s Lloyd’s of London BPO offerings and capabilities, and market and financial strengths, including:

Identification of the company’s strategy, emphasis, and new developments

Analysis of the company’s strengths, weaknesses, and outlook

Revenue estimates

Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts

Analysis of the company’s offerings and key service components

Analysis of the company’s delivery organization including the location of delivery locations.


1. Strategy
2. Background
3. Financial Analysis
4. Organization Structure
5. Target Markets
6. Key Offerings
7. Strengths & Challenges
8. Emphases and priorities in 2014/2015
9. Outlook

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