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MHR - Payroll Services

MHR - Payroll Services

Who Is This Vendor Assessment For?

NelsonHall’s Payroll Services Vendor Assessment for MHR is acomprehensive assessment of MHR’s Payroll Service offering and capabilities, designed for:
Sourcing managers monitoring the capabilities of existing suppliers ofpayroll outsourcing and identifying vendor suitability for payroll processoutsourcing RFPs
Vendor marketing, sales, and business managers looking tobenchmark themselves against their peers
Financial analysts and investors specializing in the support servicessector
HR and payroll decision makers.

Key Findings & Highlights

MHR is an HR software and services company, headquartered in the U.K.It provides outsourcing services for HR, talent management, payroll andanalytics, through its iTrent platform. MHR processes payroll in the U.K.,Egypt, Germany and France. It currently supports payment of ~10% ofthe U.K. workforce (~3m client employees) and ~600 organizationsnationally in the U.K. MHR processes ~4.5m payslips annually and~£7.5bn of BACS payments.~48% of its payroll clients are supported through payroll software onlysolutions. MHR supports ~40% of its clients on a limited/bureau servicessolution and ~10% on a managed services solution. The remaining clientsare supported through global payroll services solution.

Scope of the Report

The report provides a comprehensive and objective analysis of MHR’s payroll outsourcing offering, capabilities, and market and financialstrength, including:
Identification of the company’s strategy, emphasis, and newdevelopments
Analysis of the company’s strengths, weaknesses, and outlook
Revenue estimates
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location, size and scale of delivery locations and their activities.


1. Background
2. Revenue Summary
3. Key Offerings
3.1 Client Benefits
4. Delivery Capability and Partnerships
4.1 Technology
4.2 Analytics
4.3 New Developments
5. Target Markets
5.1 Client Wins
5.2 Key Clients
6. Strategy
7. Strengths & Challenges
7.1 Strengths
7.2 Challenges
8. Outlook

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