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Who Is This Key Vendor Assessment For?
NelsonHall’s Key Vendor Assessment for Infosys is a comprehensive assessment of the company’s offerings and capabilities designed for:
• Marketing, sales and business managers developing strategies to target service opportunities within the BPO/IT Services markets
• Sourcing managers monitoring the capabilities of existing suppliers of IT outsourcing services and identifying vendor suitability for IT services
• Consultants advising clients on vendor selection
• Vendor marketing, sales and business managers looking to benchmark themselves against their peers
• Financial analysts and investors specializing in the BPO/IT services sector.

Key Findings & Highlights
Evolution of strategy under new CEO
There is an increased emphasis on developing its Digital capabilities.
In a three-year roadmap, FY19 was a stabilization year and FY20 is marked as a year of building momentum. The signs are promising: Infosys has achieved accelerating CC growth, primarily organic, for several quarters, and raised the lower end of its FY20 revenue guidance.

Four pillars of strategy
• Scale agile (and) digital
• Energize the core
• Reskilling
• Expand localization.

And on an Agile digital service architecture:
• Experience
• Insight
• Innovate
• Accelerate
• Assure.

The articulation of its positioning is now sharper: ”helping clients become a Live Enterprise, where Navigating your Next is Natural”.
Increased appetite for M&A, also for different types of commercial arrangements, including JVs

Scope of the Report
The report provides a comprehensive and objective analysis of Infosys’ IT and BPM offerings, capabilities, and market and financial strengths, including:
• Identification of the company’s strategy, emphases and new developments
• Revenue estimates
• Analysis of the company’s offerings and key service components
• Analysis of the profile of the company’s client base including the company’s targeting strategy and examples of current contracts
• Analysis of the company’s strengths, weaknesses and outlook.

1. Strategy
2. Background
3. Financial Analysis
4. Organization Structure
5. Target Markets
6. Key Offerings
7. Strengths & Challenges
9. Emphases and priorities

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