NelsonHall’s “ITO Index – April 2014” report is one of a series of quarterly reports for tracking trends in the levels and nature of IT outsourcing (ITO) contract activity designed for:
Sourcing managers investigating sourcing developments within IT services and IT outsourcing
Vendor marketing, sales and business managers monitoring ITO contract activity and developing strategies to target ITO service opportunities
Financial analysts and investors specializing in the IT services and IT outsourcing sector.
Scope of the Report
The report examines the ITO contract activity in the first quarter of 2014. It analyzes the state of the IT outsourcing market, taking a dual ITO contract booking and ITO spending approach. The dual approach provides attendees with a comprehensive understanding of dynamics in the IT outsourcing market.
The report addresses the following questions relating to contract signings/bookings:
What is the trend in IT outsourcing contract activity globally and by geography (North America, Europe and fast growth markets)?
What is the trend in terms of new scope contract (vs. existing scope contracts) globally, and by geography?
What are the trends in ITO contract activity by sector? What are the dynamics in the commercial and public sectors?
The report also tracks IT services, IT outsourcing and professional services spending in Q4 2013 and before. It responds to the following questions
What is the trend in IT services, ITO and professional services spending in the past quarters and years
Which countries are the fastest-growing across North America and Europe?