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IBM - Procurement BPO

IBM - Procurement BPO

Who Is This Vendor Assessment For?

NelsonHall’s procurement BPO profile on IBM is a comprehensive assessment of IBM’s offerings and capabilities designed for:

Sourcing managers monitoring the capabilities of existing suppliers of procurement BPO services and identifying vendor suitability for Procurement BPO RFPs

Vendor marketing, sales, and business managers looking to benchmark themselves against their peers

Financial analysts and investors specializing in the support services sector.

Key Findings & Highlights

This NelsonHall vendor assessment analyzes IBM’s offerings and capabilities in procurement BPO

IBM is one of a number of procurement BPO companies analyzed in this comprehensive analysis.

The company’s procurement BPO services complement its larger SCM and F&A BPO services and it is particularly interested in larger opportunities which span procurement and F&A.

IBM is the second largest procurement BPO service provider globally. Its capabilities were boosted by the acquisition of Emptoris.

Scope of the Report

The report provides a comprehensive and objective analysis of IBM’s procurement BPO offerings and capabilities, and market and financial strengths, including:

Identification of the company’s strategy, emphasis, and new developments

Analysis of the company’s strengths, weaknesses, and outlook

Revenue estimates

Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts

Analysis of the company’s offerings and key service components

Analysis of the company’s delivery organization including the location of delivery locations.


1. Strategy
2. Background
3. Financial Analysis
4. Organization Structure
5. Target Markets
6. Key Offerings
7. Strengths & Challenges
8. Emphases and priorities in 2014/2015
9. Outlook

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