IBM - Procurement BPO
Who Is This Vendor Assessment For?
NelsonHall’s procurement BPO profile on IBM is a comprehensive assessment of IBM’s offerings and capabilities designed for:
Sourcing managers monitoring the capabilities of existing suppliers of procurement BPO services and identifying vendor suitability for Procurement BPO RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector.
Key Findings & Highlights
This NelsonHall vendor assessment analyzes IBM’s offerings and capabilities in procurement BPO
IBM is one of a number of procurement BPO companies analyzed in this comprehensive analysis.
The company’s procurement BPO services complement its larger SCM and F&A BPO services and it is particularly interested in larger opportunities which span procurement and F&A.
IBM is the second largest procurement BPO service provider globally. Its capabilities were boosted by the acquisition of Emptoris.
Scope of the Report
The report provides a comprehensive and objective analysis of IBM’s procurement BPO offerings and capabilities, and market and financial strengths, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location of delivery locations.
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