HGS and Global Credit Card Provider - Transformational CMS
Who Is This Vendor Assessment For?
NelsonHall’s transformational CMS case studies on HGS provide comprehensive examples of its ability to transform a client’s CMS offerings in order to meet the organization’s business needs. The case studies are designed for:
Sourcing managers monitoring the capabilities of existing suppliers of customer management services (CMS) to serve organizations and identifying vendor suitability for CMS RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector.
Key Client Examples
Key client examples are HGS’ transformational CMS contract with a Canadian telco and an international credit card provider.