NelsonHall’s procurement BPO profile on HCL Technologies is a comprehensive assessment of HCL Technologies’ offerings and capabilities in procurement BPO. It is designed for:
Sourcing managers monitoring the capabilities of existing suppliers of procurement BPO services and identifying vendor suitability for Procurement BPO RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector.
Key Findings & Highlights
BPO is a small part of HCL’s portfolio. Areas in which HCL has developed BPO offerings are:
Finance and accounting
Supply chain management and procurement
Today, HCL delivers procurement BPO services as part of its broader supply chain management BPO offering, and provides S2C services around RFx and e-auction support, and P2P transactional and tactical services. HCL is focusing on delivering spend analytics and subsequent opportunity assessments on the back of sourcing support contracts.
Scope of the Report
The report provides a comprehensive and objective analysis of HCL Technologies’ procurement BPO offerings and capabilities, and market and financial strengths, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location of delivery locations.