Gainwell Technologies- Healthcare Payer BPS 2021

Gainwell Technologies- Healthcare Payer BPS 2021

Who is This Vendor Assessment For?

NelsonHall’s healthcare payer BPS managing effectiveness profile on Gainwell is a comprehensive assessment of Gainwell’s offerings and capabilities, designed for:
• Sourcing managers monitoring the capabilities of existing suppliers of digital services and healthcare payer BPS effectiveness services and identifying vendor suitability for RFPs
• Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
• Financial analysts and investors specializing in the healthcare payer BPS sector.

Key Findings & Highlights

This NelsonHall vendor assessment analyzes Gainwell’s offerings and capabilities in healthcare payer BPS managing effectiveness services.

Gainwell supports healthcare payer BPS effectiveness services through claims management, enrollment and eligibility, member administration, customer contact centers, provider administration, care management, payment accuracy, and quality monitoring and reporting. Gainwell employees have deep domain expertise to support state Medicaid programs and state-specific requirements. Digital solutions offered include capabilities in RPA, AI/ML, multi-channel communication, and chatbots in member and provider portals.

Scope of the Report

The report provides a comprehensive and objective analysis of Gainwell’s healthcare payer BPS managing effectiveness services offerings and capabilities, and market and financial strengths, including:
• Identification of the company’s strategy, emphasis, and new developments
• Analysis of the company’s strengths, weaknesses, and outlook
• Revenue estimates
• Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
• Analysis of the company’s offerings and key service components
• Analysis of the company’s delivery organization, including the location of delivery locations.


1. Background
2. Revenue Summary
3. Key Offerings
4. Delivery Capability
5. Target Markets
6. Strategy
7. Strengths & Challenges
8. Outlook

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