Who Is This Quarterly Update For? NelsonHall’s Quarterly Update on EXL provides a snapshot of developments at the company in the last quarter. It accompanies NelsonHall's more comprehensive Key Vendor Assessment program NelsonHall’s more comprehensive Key Vendor Assessment program. Both programs are designed for: - Marketing, sales and business mangers developing strategies to target services opportunities within the BPO/IT Services markets - Sourcing managers monitoring the capabilities of exsiting suppliers of IT outsourcing services and identifying vendor suitablity for IT services - Consultants advising clients on vendor selection - Vendor marketing, sales and business managers looking to benchmark themselves against their peers - Financial analysts and investors specializing in the BPO/IT services sector
Key Findings & Highlights
- Q4 performance: revenue growth continues to be led by Analytics, offset by softness in Operations Management in Consulting and Property Survey units - Full year 2016 performance: revenue tops guidance; adjusted operating margin misses guidance - Turing around consulting business; has new global head - Turning around Property Survey business - Growth in new client wins in 2016. Claims pipeline is strong - Launches $100m share buyback program -2017 guidance indicates ongoing strong growth in Analytics, slightly muted growth in Operations Managers -Several new senior hires - Priorities in 2017 include: - Development of integrated offerings, positioning on its ability to support clients in their digital transformation - Investments in robotics, advanced automation and analytics - M&A and structured deals to enhance capabilities and diversify geo footprint The Quarterly Update, available to program subsribers, is 11 pages.
Scope of the Report
The report provides a quarterlyy update on EXL, looking at financial performance and key developments during the period. It accompanies NelsonHall's Key Vendor Assessment program which looks at EXL' IT and BPO offerings, capabilities, and market and finanical strengths, including: - Identification of the company's strategy, emphases and new developments - Revenue breakdowns -Analysis of the company's offerings and key services components - Analysis of the profile of the company client base including the company's targeting strategy and examples of current contracts - Analysis of the company's strengths, weaknesses and outlook.