Who Is This Quarterly Update For? NelsonHall’s Quarterly Update on Conduent provides a snapshot of developments at the company in the last quarter. It accompanies NelsonHall’s more comprehensive Key Vendor Assessment program.
Both programs are designed for: - Marketing, sales and business managers developing strategies to target service opportunities within the BPO/IT Services markets - Sourcing managers monitoring the capabilities of existing suppliers of IT Outsourcing and Business Process Services and identifying vendor suitability for these services - Consultants advising clients on vendor selection - Vendor marketing, sales and business managers looking to benchmark themselves against their peers - Financial analysts and investors specializing in the BPO/IT services sector.
Key Findings & Highlights Q2 Performance: executing on turnaround plan - Rate of revenue decline as expected, 40$ due to “strategic exits” - Margins a mixed bag; Adjusted operating margin improvement led by ‘Other’ segment; some Commercial CMS BPS remain a drag - New bookings up y/y, though overall bookings down because of a tough compare for Renewals Full year guidance reaffirmed Cost savings targets maintained, though slight change in contributions from different levers Simplified vertical-led GTM structure Being more selective in new deal opportunities, focusing on margin profile. Management highlights pipeline is looking healthier Embarks on divestiture program for non-core businesses. This Quarterly Update in Conduent is eleven pages.
Scope of the Report The report provides a quarterly update on Conduent, looking at financial performance and key developments during the period. It accompanies NelsonHall’s Key Vendor Assessment program which looks at Conduent’s BPO offerings, capabilities, and market and financial strengths, including: - Identification of the company’s strategy, emphases and new developments - Revenue breakdowns - Analysis of the company’s offerings and key service components - Analysis of the profile of the company’s client base including the company’s targeting strategy and examples of current contracts - Analysis of the company’s strengths, weaknesses and outlook.