E-Commerce & IT Outsourcing: Aon Hewitt - Multi-Process HR Outsourcing
Who Is This Vendor Assessment For?
NelsonHall’s Multi-Process HR Outsourcing (MPHRO) Vendor Assessment for Aon Hewitt is a comprehensive assessment of Aon Hewitt’s MPHRO offering and capabilities, designed for:
Sourcing managers monitoring the capabilities of existing suppliers of MPHRO and identifying vendor suitability for MPHRO RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the MPHRO sector.
Key Findings & Highlights
Aon Hewitt is a U.S.-headquartered HR outsourcing and consulting service provider. As a result of the OmniPoint Workday Services acquisition, the company has diversified its HR BPO offering to include a SaaS implementation and SaaS HR BPO offering.
The company’s multi-process HR outsourcing (MPHRO) offering includes workforce administration, payroll, benefits administration, recruiting, learning administration, and compensation administration.
Nearly all of its MPHRO contracts include benefits administration services. Other HRO services typically bundled within MPHRO contracts include workforce administration and payroll.
Aon Hewitt primarily targets large market organizations with >15k employees, and generates MPHRO revenues in all major regions including Latin America, with particular strength in the U.S. and the U.K.
It has ~30 MPHRO clients and serves ~1.3m employees.
Scope of the Report
The report provides a comprehensive and objective analysis of Aon Hewitt’s multi-process HR outsourcing offering, capabilities, and market and financial strength, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location of delivery locations.