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Cognizant - Next Generation End-User Computing Service

Cognizant - Next Generation End-User Computing Service

Who Is This Vendor Assessment For?
NelsonHall’s Next Generation EUC Services Vendor Assessment for Cognizant is a comprehensive assessment of Cognizant’s next generation EUC services offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for EUC services
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in EUC services sector.

Key Findings & Highlights
Within Managed Workplace Services, Cognizant has a focus on using cloud, analytics, automation, and personalization (end-user focused) to deliver a digital workplace. It is focused on five key service lines: enterprise productivity services, workspace on cloud services, digital workplace security services, device management services, and persona and personalization.

In 2016, Cognizant signed a strategic partnership with Microsoft to target Cognizant's clients for Windows 10 and Office 365 migration opportunities.

Cognizant has ~15k FTEs across Managed Workplace Services; of these, ~12k FTEs are dedicated to global service desk delivery and run services, and ~3k FTEs are dedicated to build services.

Scope of the Report
The report provides a comprehensive and objective analysis of Cognizant’s next generation EUC service offerings, capabilities and market and financial strength, including:
- Analysis of the company’s offerings and key service components
- Revenue estimates
- Identification of the company’s strategy, emphasis and new
developments
- Analysis of the profile of the company’s customer base including the
company’s targeting strategy and examples of current contracts
- Analysis of the company’s strengths, weaknesses and outlook.


1. Background
2. Revenue Summary
3. Key Offerings
4. Delivery Capability and Partnerships
5. Target Markets
6. Strategy
7. Strengths and Challenges
8. Outlook

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