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Ceridian - Payroll Services

Ceridian - Payroll Services

Who Is This Quarterly Update For?
NelsonHall’s Quarterly Update on EXL provides a snapshot ofdevelopments at the company in the last quarter. It accompaniesNelsonHall’s more comprehensive Key Vendor Assessment program.Both programs are designed for:

Marketing, sales and business managers developing strategies totarget service opportunities within the BPO/IT Services markets
Sourcing managers monitoring the capabilities of existing suppliersof IT outsourcing services and identifying vendor suitability for ITservices
Consultants advising clients on vendor selection
Vendor marketing, sales and business managers looking tobenchmark themselves against their peers
Financial analysts and investors specializing in the BPO/IT servicessector.

Key Findings & Highlights

Q2 Performance:
another quarter of double digit CC growth led byAnalytics, consulting soft; margin impacted by client transition toBPaaS environment
Pipeline remains positive; expects minimal impact from Brexit
Acquisition of LISS to update LifePRO architecture, add newbusiness functionality
Further acquisitions likely
Appointment of first CTO to drive development of IP andidentification of automation/AI

Scope of the Report
The report provides a quarterly update on EXL, looking at financialperformance and key developments during the period.It accompanies NelsonHall’s Key Vendor Assessment program whichlooks at EXL’ IT and BPO offerings, capabilities, and market and financialstrengths, including:

Identification of the company’s strategy, emphases and newdevelopments
Revenue breakdowns
Analysis of the company’s offerings and key service components
Analysis of the profile of the company’s client base including thecompany’s targeting strategy and examples of current contracts
Analysis of the company’s strengths, weaknesses and outlook.


1. Background
2. Revenue Summary
3. Key Offerings
3.1 Client Benefits
4. Delivery Capability and Partnerships
4.1 Partnerships
4.2 Technology
4.3 Analytics
4.4 New Developments
5. Target Markets
5.1 Wins
6. Strategy
7. Strengths & Challenges
7.1 Strengths
7.2 Challenges
8. Outlook

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