NelsonHall’s Legal Process Outsourcing (LPO) profile on Capita Legal Services (‘Capita’) is a comprehensive assessment of Capita’s offerings and capabilities designed for:
Sourcing managers monitoring the capabilities of existing suppliers of LPO services and identifying vendor suitability for LPO RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector.
Key Findings & Highlights
This NelsonHall vendor assessment analyzes Capita’s offerings and capabilities in the LPO sector.
Capita is one of a number of LPO companies analyzed in this comprehensive industry analysis.
Capita is a U.K. headquartered provider of BPO services, providing CMS, F&A, HRO, ITO and, since 2013, legal services including reserved services through the acquisition of law firm Optima and LPO (non-reserved) services.
Scope of the Report
The report provides a comprehensive and objective analysis of Capita’s LPO offerings and capabilities, and market and financial strengths, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components