Capita- H1 Updates
Who Is This Quarterly Update For?
NelsonHall’s Quarterly Update on Capita provides a snapshot ofdevelopments at the company in the last quarter. It accompaniesNelsonHall’s more comprehensive Key Vendor Assessment program.Both programs are designed for:
Marketing, sales and business managers developing strategies totarget service opportunities within the BPO/IT Services markets
Sourcing managers monitoring the capabilities of existing suppliersof IT and BPO services and identifying vendor suitability for theseservices
Consultants advising clients on vendor selection
Vendor marketing, sales and business managers looking tobenchmark themselves against their peers
Financial analysts and investors specializing in the BPO/IT servicessector.HighlightsH1 2016 saw a slight recovery in organic growth from H1 2015. Somedivisions enjoyed strong topline growth. Underlying operating marginswas up y/y.However, there was a slowdown in deal signings, also in acquisitionactivity, due to the non-complete of Xchanging bid.Guidance for full year 2016 indicates Capita expects a slight softening intopline growth and in underlying operating margin in H2.Capita reports that while any impact from Brexit is too early to assessalthough is seeing increased uncertainty and some delays in the financialservices sector. However, it is identifying possible medium-termopportunities.
Scope of the Report
The report provides a quarterly update on Capita, looking at financialperformance and key developments during the period.It accompanies NelsonHall’s Key Vendor Assessment program whichlooks at Capita’s IT and BPO offerings, capabilities, and market andfinancial strengths, including:
Identification of the company’s strategy, emphases and newdevelopments
Analysis of the company’s offerings and key service components
Analysis of the profile of the company’s client base including thecompany’s targeting strategy and examples of current contracts
Analysis of the company’s strengths, weaknesses and outlook.
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