NelsonHall’s Capital Markets BPO Vendor Assessment for Broadridge is a comprehensive assessment of Broadridge’s capital markets BPO (CM BPO) offerings and capabilities, designed for:
Sourcing managers monitoring the capabilities of existing suppliers of capital market process outsourcing and identifying vendor suitability for CM BPO RFPs
Vendor marketing, sales and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector.
Key Findings & Highlights
This NelsonHall assessment analyses Broadridge’s offerings and capabilities in capital markets BPO. Broadridge is one of a number of capital markets BPO companies analyzed in NelsonHall’s comprehensive industry analysis programs.
Broadridge BPO provides all of Broadridge’s process based CM BPO services (PB CM BPO); the remainder of Broadridge provides its network and technology based CM BPO services.
Broadridge started its PB CM BPO business in 2004, when it acquired a clearing business from Bank of America to provide white label clearing and broker dealer services to self-clearing brokers. Bank of America needed to exit the business when it had acquired other businesses.
Today Broadridge BPO is focused on mutual fund and retirement fund middle and back office processing services for third party administrators, financial advisors, banks and wealth management professionals.
Broadridge’s PB CM BPO revenues are primarily generated from reconciliations, fee billing, collateral management, tax services, global clearance/settlement, and mutual fund administration.
Broadridge’s BPO business has been built up since 2011 from engagements with self-clearing brokers, asset managers, and investment banks, providing:
Securities lending support, corporate actions processing, and reconciliations
Combined BPO and ITS services
Support for new geographic market entry
Acquisition or investment in client operations (e.g., the Penson acquisition).