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Allegis Global Solution - Managed Service Program

Allegis Global Solution - Managed Service Program

Who Is This Vendor Assessment For?
NelsonHall’s Managed Service Program vendor assessment for Allegis Global Solutions (AGS) is a comprehensive assessment of AGS’ managed service program (MSP) offering and capabilities, designed for:
- Sourcing managers investigating sourcing developments within MSP
- HR decision makers exploring the benefits and inhibitors of MSP as evidenced from the clients and vendor capability
- Vendor marketing, sales and business managers developing strategies to identify developments and target opportunities within managed service programs
- Financial analysts and investors specializing in, or covering the HR outsourcing industry and suppliers.

Key Findings & Highlights

Allegis Global Solutions (AGS), established in 2001 as a subsidiary of Allegis Group, Inc., is a privately-held organization of >2k employees and supports client programs in 60 countries worldwide. AGS focuses on three key areas: managed services provider solutions (MSP), services procurement management and recruitment process outsourcing (RPO).
In North America, AGS has ~1k employees dedicated to MSP programs; in EMEA and Asia Pacific, it has ~250 and ~750 MSP employees respectively, who work across all industry sectors.
AGS’ revenue is not available as it is a private company. NelsonHall estimates that AGS' total awarded spend under management (SUM) for CY 2016 was $13.6bn, up 6.7% from 2015.

Scope of the Report

The report provides a comprehensive and objective analysis of AGS’ managed service program offering, capabilities, and market and financial strength, including:
- Identification of the company’s strategy, emphasis, and new developments in both its service and technology
- Analysis of the company’s strengths, challenges, and outlook
- Revenue and Spend Under Management
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s key offerings (service model and service components)
- Analysis of the company’s delivery capability (including the location, size and scale of delivery operations; and delivery via technology)


1. Background
2. Revenue Summary
3. Key Offerings
3.1 Service Models
3.2 Service Offerings
3.3 Process SLAs/KPIs
4. Delivery Capability and Partnerships
4.1 Geographic Footprint
4.2 Proprietary Technology
4.3 Technology Partners
4.4 Analytics and Automation
5. Target Markets
5.1 AGS’ Target Market
5.2 Examples of Key Clients
6. Strategy
7. Strengths & Challenges
7.1 Strengths
7.2 Challenges
8. Outlook
9. Appendix 1 – AGS’ Reports Detailing SLA/KPI Performance

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