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ADP - Benefits Administration

ADP - Benefits Administration

Who Is This Vendor Assessment For?
NelsonHall’s benefits administration vendor assessment for ADP is a comprehensive assessment of ADP’s benefits administration services offering and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits
administration RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the benefits administration sector.

Key Findings & Highlights
ADP is a provider of HR management software and services.
ADP’s benefits administration services offering includes DC administration, H&W administration (including COBRA administration), leave administration, ACA/health compliance, dependent verifications, strategic advisory services, and a global benefits solution.
ADP serves ~10.4m participants.

Scope of the Report
The report provides a comprehensive and objective analysis of ADP’s benefits administration offering, capabilities, and market and financial strength, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.


1. Background
2. Revenue Summary
3. Key Offerings
4. Delivery Capability and Partnerships
5. Target Markets
6. Strategy
7. Strengths & Challenges
7.1 Strengths
7.2 Challenges
8. Outlook

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